Aide Social Work

Jobtome; Santa Fe (NM); On-site; USD 21,000 - 30,000; Full time

Job summary

The City of Alb-Early Intervention is seeking a Care Management Support Specialist to assist care management staff and support the admissions and discharge processes for patients across neonatal to geriatric age groups.

Responsibilities include organizing meals, lodging, transportation resources, documenting patient care, and maintaining safety standards while supporting timely admissions and discharges. Bilingual abilities are a plus, with a strong emphasis on compliance with policies.

Qualifications

• High School or GED required; vocational/technical training preferred.
• Nonessential: Associate Degree; related post-high school training may be considered.
• Bilingual ability in English and other languages listed (beneficial).

Responsibilities

• Assist Care Management staff in providing care management services.
• Aid in admissions and discharge processes to ensure timely admissions/discharges.
• Follow Hospital and Departmental Policies and Procedures.
• Input patient information and complete required data entry.
• Document patient care services and compile statistics.
• Support patient safety initiatives and report safety concerns.
• Encourage patient participation and questions about care.

Skills

Care coordination

Documentation

Patient safety awareness

Communication skills

Education

High School or GED

Vocational or Technical

Associate Degree (nonessential)

Job description

Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials

Compensation Disclaimer

Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.

Department: City of Alb-Early Intervention

FTE: 1.00 Full Time Shift: Days

Position Summary

Assists Care Management staff in providing care management services, and assists in some aspects of the admissions and discharge process to facilitate smooth and timely admission and discharge. Ensures adherence to Hospital and Departmental Policies and Procedures. Patient care assignment may include;
Neonate, Pediatric, Adolescent, Adult and Geriatric age groups.

Detailed responsibilities

• PAY ASSISTANCE - Upon referral from various sources, assists with meals, lodging, and transportation;
  identifies payment sources and completing forms (SSI/ISD) to facilitate appropriate admissions and timely discharges
• PAY ASSISTANCE - Makes phone contacts with appropriate agencies to get funds for meals, lodging, and other services
• PAY ASSISTANCE - Assists with meal ticket billing
• PAY ASSISTANCE - Develops and maintains resources for local psycho-social health related services
• DATA ENTRY - Use computer to access and input patient information
• ADMINISTRATION - Documents patient care services;
  completes statistics
• PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols
• PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
• PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
• PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
• PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right"

Qualifications

Related Education and Experience may be substituted for one another on a year for year basis.

Education

Essential:
* High School or GED Equivalent
* Vocational or Technical
Nonessential:
* Associate Degree
Education specialization:
Essential:
* Related - Post High School
Nonessential:
* Related Discipline

Experience

Essential:
No minimum experience required
Nonessential:
Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo

Credentials

Essential:
* Valid New Mexico Driver's License
* UNM Vehicle Operator's Permit w/in 60 days

Physical Conditions

Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Working conditions

Essential:
* No or min hazard, physical risk, office environment
* Subject to random alcohol and substance testing
* Tuberculosis testing is completed upon hire and additionally as required

Department: Behavioral and Mental Health