AI Technology Specialist

EUA; Milwaukee (WI); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Job summary

EUA seeks a Technology & AI Specialist to drive AI adoption, automation, and data-driven solutions while providing hands-on technology support for employees in Milwaukee. This role bridges technology and project teams, advancing AI initiatives, improving business processes, and ensuring reliable workplace technology experiences.

You will work with the Director of Information Technology and Data Strategist to support day-to-day operations, move AI from experimentation to scalable solutions, and

Qualifications

• Experience applying AI tools and workflows across enterprise platforms.
• Ability to collaborate with IT, data teams, and business units.
• Strong problem-solving and user-support skills.

Responsibilities

• Support the evaluation, implementation, and adoption of AI tools and workflows.
• Develop AI agents, Copilot solutions, and workflow automations.
• Create training materials and user guidance for AI technologies.
• Assist with AI governance, security, privacy, and responsible use.
• Provide responsive technology support including hardware, software, and conferencing systems.
• Assist with onboarding, workstation setup, and IT ticket handling.
• Collaborate with consultants to maintain data integrations, pipelines, and automation.
• Support Microsoft Fabric, Dataverse, Power Platform, APIs, and related data platforms.
• Contribute to enterprise search solutions and knowledge repositories.

Skills

AI

LLMs

Automation

Data platforms

Copilot Studio

AI agents

Microsoft Fabric

Dataverse

Power Platform

Tools

Microsoft Teams Rooms

Job description

JOB REQUIREMENTS: Description Overview EUA is seeking a Technology & AI

Specialist to help drive the adoption of artificial intelligence,

automation, and data-driven solutions across the firm while providing

hands-on technology support for employees. This role serves as a bridge

between technology and project teams, helping advance AI initiatives,

improve business processes, support end users, and ensure reliable

workplace technology experiences across the firm. The ideal candidate

Combines Strong Technology Skills With Hands-on Experience In AI

platforms, large language models (LLMs), AI agents, Copilot Studio,

automation technologies, and enterprise data solutions. This role will

work directly with the Director of Information Technology and Data

Strategist to support day-to-day technology operations, improve user

experience, and help move AI initiatives from experimentation to

scalable business solutions while ensuring data quality, governance,

security, and responsible AI practices remain a priority. Key

Responsibilities AI Solutions Support the evaluation, implementation,

and adoption of AI tools and workflows across the firm. Assist with the

development of AI agents, Copilot solutions, and workflow automations

that improve productivity and business outcomes. Develop training

materials, best practices, and user guidance for AI technologies.

Support AI governance, security, privacy, and responsible use

initiatives. Assist with AI pilots, testing, change management, and user

adoption efforts. Partner with consultants to maintain data

integrations, pipelines, and automation workflows. Support Microsoft

Fabric, Dataverse, Power Platform, APIs, and related data platforms.

Help develop AI-ready data structures, knowledge repositories, and

enterprise search solutions. Technology Support Provide responsive

support for hardware, software, Microsoft 365, business applications,

and digital workplace technologies. Troubleshoot and resolve technology

issues through remote support, in-person assistance, and the IT

ticketing process. Support employee onboarding, workstation setup,

equipment deployments, and technology orientation. Provide hands-on

support for conference room technology, including Microsoft Teams Rooms,

displays, cameras, microphones, speakers, and presentation systems.

Perform routine testing and maintenance of conference room technology to

ensure reliable meeting experiences. Assist with software deployments,

system upgrades, and technology projects. Support end-user training,

onboarding, and technology adoption. Identify opportunities to improve

processes, automate work, and enhance user experiences. Document support

procedures, knowledge articles, and user guidance to improve service

Delivery And Consistency. Technical Skills Experience With Generative AI

technologies, including LLMs, Microsoft Copilot, Copilot Studio,\... For

Eppstein Uhen Architects, Inc. is an

Equal Opportunity Employer.