AI Technology Engagement and Delivery - Vice President

Citi; New York (NY); Hybrid; USD 31,000 - 62,000; Full time

Benefits offered by this job

Hybrid work model

Exposure to AI leadership

Global learning resources

Job summary

Citi is seeking a Vice President, AI Technology Engagement & Delivery, based in Mumbai with a hybrid work model. You will lead cross‑functional teams, coordinate AI delivery, and translate business needs into actionable requirements across technology and data domains.

You will partner with senior leaders to define AI use cases, assess designs, govern programme delivery, and drive data‑informed decisions in a complex global financial services environment.

Qualifications

• Minimum 5–10 years in product/programme/technology delivery, data analysis or business analysis.
• Experience with AI for technology transformation in financial services is a plus.
• Strong ability to translate business needs into clear requirements and user stories.

Responsibilities

• Analyse AI use cases to identify requirements and reuse opportunities.
• Coordinate day‑to‑day delivery across AI/technology workstreams and manage dependencies.
• Translate business needs into structured requirements, user stories and acceptance criteria.
• Provide data analysis and visualization to support technical assessments and reporting.
• Maintain governance and documentation for the AI Lead team and controls.

Skills

Product management

Programme delivery

Technology delivery

Data analysis

Business analysis

AI concepts

Stakeholder management

Education

Bachelor's degree

MBA preferred

Job description

AI Technology Engagement and Delivery - Vice President

Location:

Mumbai, Maharashtra, India

Job Type:

Hybrid

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Citi is looking for a Vice President, AI Technology Engagement & Delivery to join the Client Organisation AI Lead team — a group that directly supports revenue growth managing Credit, Marketing, Research, Client Delivery, and Ventures on behalf of Citi's businesses. In this technically focused role, you will combine programme coordination with hands‑on technical proofs of concept , data analysis and solution assessment - supporting the evaluation of AI use cases, the review of solution design, and the translation of business needs into clear, actionable requirements. Sitting at the intersection of technology, data, and financial services, this position offers direct exposure to Citi's AI agenda and the senior leaders shaping it.

What We Offer

This role places you at the centre of one of the most strategically significant technology programmes in global banking. As part of Citi's Client Organisation AI Lead team, you will develop a highly sought-after skillset at the convergence of AI, data, and financial services — with real technical challenge, programme ownership, and access to senior leadership throughout the firm.

• Direct involvement in Citi's AI technology agenda, with hands‑on exposure to solution design, use case analysis, and the practical application of AI in a leading global bank.
• Regular visibility and interaction with senior leaders across technology, the Client Organisation, and Citi's AI leadership community.
• A clear pathway for career development, with the opportunity to deepen expertise across AI delivery, data analysis, and programme governance in a complex global environment.
• Hybrid working arrangement with 3 days in the office and 2 days working remotely, supporting a productive and sustainable work-life balance.
• Access to Citi's global learning and development resources to support continued growth across technical, analytical, and programme management skills.
• Competitive financial wellbeing benefits and a comprehensive package reflecting the seniority and impact of the role.
• A collaborative, performance-driven team environment where your technical contributions directly shape programme outcomes and AI adoption across the business.

In this role, you’re expected to

• Analyse AI use cases to identify foundational requirements, assess solution design, and surface reuse opportunities that improve delivery efficiency across the programme
• Coordinate day‑to‑day delivery across multiple AI and technology workstreams and associated technology initiatives, managing dependencies and milestones keeping the projects moving forward.
• Translate business needs into clearly structured requirements, user stories, and acceptance criteria that technology and delivery teams can act on directly.
• Provide data analysis and visualisation to support technical assessments, programme reporting, and senior-level presentations – driving data informed decision making
• Maintain governance practicalities of the AI Lead team, including tracking actions, updating decision documentation, and ensuring controls records are accurate and current.
• Build and sustain trusted working relationships with stakeholders across business, technology, risk, and control functions, maintaining clear communication on programme status, issues, risks, while providing value.
• Monitor adherence to compliance and control procedures, as well as regulatory requirements, supporting the implementation of business‑specific controls across the programme.

As a successful candidate, you’d ideally have the following skills and exposure

• Five to ten years of experience in product management, programme delivery, technology delivery, data analysis, or business analysis – ideally with exposure to AI for technology transformation initiatives within financial services.
• Technical and data expertise spanning data flows and associated infrastructure, with the ability to review solution designs, evaluate AI use cases for requirement definitions, and identify reuse potential.
• Foundational knowledge of AI and machine learning concepts, with an understanding of how these technologies are applied to redesign and improve business processes in financial services contexts.
• Proficiency in data analysis and visualisation, with the ability to produce clear, evidence-based outputs that inform programme decisions.
• Advanced proficiency in Microsoft Office Suite, particularly PowerPoint and Excel, for delivering impactful presentations and reports to senior audiences.
• Excellent organisational and communication skills, with the ability to manage competing priorities and engage effectively with stakeholders from working‑level teams through to senior management.
• Bachelor's degree or equivalent in Computer Science, Engineering, Finance, Economics, or a related quantitative field.

Beneficial Skills & Qualifications

• Experience supporting AI, data, or technology initiatives within a complex, cross‑functional organisation.
• Awareness of AI use cases and solutions developed across the financial services industry, including exposure to how different teams approach AI delivery and adoption.
• Familiarity with the emerging technology landscape, with the ability to assess the relevance of new tools and approaches in a structured, evidence‑based way.
• Experience negotiating with or coordinating external parties such as technology vendors or third‑party delivery partners.

Education

• Bachelor’s/University degree or equivalent experience
• MBA or CFA or CA preferred

Shift

UK Hours

Job Family Group: Project and Program Management

Job Family: Program Management

Time Type: Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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This job description provides a high-level review of the types of work performed. Other job‑related duties may be assigned as required.