AI Technical Implementation Analyst

The University of Texas at Austin; Austin (TX); Remote; USD 76,000 - 92,000; Full time

Benefits offered by this job

Health benefits

Flexible remote work

Tuition assistance

Training access via LinkedIn Learning

Job summary

The University of Texas at Austin is seeking an AI Technical Implementation Analyst to partner with FAS units and translate AI use cases into working solutions. You will work hands-on through prototyping, testing, and rollout, ensuring sustainability and documentation.

Ideal candidates have 2+ years in technical business analysis, experience with enterprise AI platforms, APIs, and building reusable workflows. This is a fully remote role with standard UT benefits and a 40-hour work week.

Qualifications

• Experience managing automation projects and serving as a business analyst.
• Demonstrated experience building or deploying AI-assisted solutions with enterprise tools such as Claude, ChatGPT, or Copilot.
• Ability to translate business requirements into technical specifications and implemented solutions.
• Ability to analyze complex business processes and apply structured problem-solving methods.

Responsibilities

• Partner with FAS units to implement AI use cases and prototype, test, and rollout solutions.
• Maintain hands-on proficiency with enterprise AI tools and support business users.
• Define ownership, support approach, and measurement for each solution; create reusable templates and docs.
• Liaise with ET AI Studio; identify platform limitations and coordinate infrastructure needs.
• Collaborate across the FAS AI & Technology Community to share learnings.

Skills

Automation project management

Business analysis

Translate requirements into tech specs

Analyze complex business processes

Change management

Security/compliance awareness

Office suite & collaboration tools

Problem solving frameworks

Knowledge transfer

Education

Bachelor's degree in information systems, computer science, business administration

CBAP/ PMI-PBA certification

Tools

Claude

ChatGPT

Microsoft Copilot

APIs

Documentation tools

Job description

AI Technical Implementation Analyst

Hiring Department: Technology Resources

Position Open To: All Applicants

Weekly Scheduled Hours: 40

FLSA Status: Exempt from FLSA

Earliest Start Date: Immediately

Position Duration: Expected to Continue

Location: Texas

General Notes

Your skills will make a difference.

You'll be working for a university that is internationally recognized for our academic programs and research. Your work will make a difference in the lives of university staff, thereby enhancing the student experience. If you're the type of person that wants to know your work has meaning and impact, you'll like working in our department and for UT Austin. UT Austin provides an outstanding benefits package including but not limited to:

• Competitive health benefits (employee premiums covered at 100%, family premiums at 50%)
• Voluntary Vision, Dental, Life, and Disability insurance options
• Generous paid vacation, sick time, and holidays
• Teachers Retirement System of Texas: a defined benefit retirement plan
• Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)
• Flexible spending account options for medical and childcare expenses
• Robust free training access through LinkedIn Learning plus professional conference opportunities
• Tuition assistance
• Expansive employee discount program including athletic tickets
• Free access to UT Austin's libraries and museums with staff ID card
• Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card

For more details, please see: https://hr.utexas.edu/prospective/benefits and https://hr.utexas.edu/current/services/my-total-rewards

Must be authorized to work in the United States on an ongoing, full-time basis for any employer without sponsorship.

At Technology Resources (TRecs) our goal is to provide our clients with information technology that enables the units to better serve the campus. Our objective is to provide secure, reliable, and responsive IT systems, solutions, and support. For more information on Technology Resources, please visit: https://business.financials.utexas.edu/trecs

Purpose

This role partners with Financial and Administrative Services (FAS) business units to implement AI-enabled solutions developed through the discovery and intake process. As the technical bridge between the FAS AI Team and the business units it serves, this role translates approved use cases into working solutions, ensures implementations are sustainable and well-documented, and coordinates with the ET AI Studio when business needs require more advanced technical capabilities or infrastructure support. This position requires strong technical and analytical skills, the ability to work across both business and technical audiences, and a practical approach to moving from concept to deployed solution.

Responsibilities

• Solution Implementation and Deployment. Partner directly with FAS business units to implement approved AI use cases, working hands-on through prototyping, testing, and rollout. Translate approved requirements into technical specifications and implementation plans, ensuring solutions align with FAS governance standards and platform capabilities, and are designed to be platform-agnostic whenever practical.
• AI Tool Proficiency and Business User Support. Maintain hands-on proficiency in enterprise AI tools including Claude Edu, ChatGPT Edu, and Microsoft Copilot, and support business users in their effective use within implemented solutions.
• Solution Sustainment and Knowledge Transfer. Define and document solution ownership, support approach, measurement plan, and review cycle for each implemented solution. Convert successful pilots into reusable templates, workflows, and documentation that can be applied across FAS units.
• ET AI Studio Liaison and Infrastructure Coordination. Serve as the primary liaison between the FAS AI Team and the ET AI Studio, engaging the appropriate team when business needs require more complex technical solutions. Identify, document, and elevate platform limitations or infrastructure gaps that prevent business needs from being addressed, contributing to the ongoing development of FAS's AI capabilities.
• Cross-functional Collaboration. Participate in the FAS AI & Technology Community of Practice to stay aligned with broader FAS technology initiatives and share team learnings across functional areas.

Required Qualifications

• Work experience in managing automation projects and in business analyst role.

• Demonstrated experience building, configuring, or deploying AI-assisted solutions in a professional environment, including hands-on use of tools such as Claude, ChatGPT, or Microsoft Copilot beyond basic productivity use.
• Demonstrated experience translating business requirements into technical specifications or implemented solutions.
• Demonstrated ability to analyze complex business processes, identify root causes, and design systematic solutions with experience applying structured problem-solving frameworks or methodologies.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

• Bachelor's degree in information systems, computer science, business administration, or a related field.
• Minimum of two years of experience in technical business analysis, systems implementation, or a related role.
• Experience working in higher education or public sector environments.
• Experience with enterprise AI platforms, APIs, or automation tools.
• Experience with solution documentation, knowledge transfer, or building reusable workflows.
• Knowledge of data governance, security frameworks, or compliance requirements.
• Experience with change management or technology adoption initiatives.
• Proficiency with Microsoft Office and collaboration tools.
• Relevant certification in business analysis (such as CBAP or PMI-PBA), project management, or a related discipline.

Salary Range

$84,000 + depending on qualifications

Working Conditions

• This is a fully remote position.
• The selected candidate must have reliable internet service that supports uninterrupted remote work performance.

Work Shift

• 40 hours per week, Monday through Friday.

Required Materials

• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Pay Transparency

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Employment Eligibility Verification

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

E-Verify

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

Compliance

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.