AI Strategic Advisor

Workday; Boston (MA); Hybrid; USD 90,000 - 150,000; Full time

Job summary

An established industry player is looking for a passionate advisor to lead customers in adopting cutting-edge AI solutions. This role involves driving executive-level conversations, creating roadmaps for AI integration, and ensuring that businesses realize tangible outcomes from their AI initiatives. Join a dynamic team dedicated to transforming customer experiences and enhancing operational efficiencies through innovative technology. With a culture that prioritizes employee well-being and collaboration, this opportunity offers a chance to make a significant impact in a rapidly evolving field while enjoying a flexible work environment.

Qualifications

• 7+ years in Advisory, Consulting, or Professional Services.
• Experience with AI integration and operational evolution.

Responsibilities

• Advise customers on AI adoption and alignment with business goals.
• Monitor and evaluate AI initiatives for business value.

Skills

Advisory experience

Consulting experience

AI solutions

Customer advocacy

Executive presence

Education

BA / BS / BE degree

Tools

Workday HCM/Financials

Job description

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities, and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

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About the Team

The Workday Success Plans team is all about our customers and driving value throughout the customer's journey - we build and deliver services to help customers drive business value from Workday applications.

About the Role

In this role, you will advise customers on adoption of Workday Artificial Intelligence (AI) solutions. You will drive executive-level conversations to identify target use cases, link to Workday capabilities, and establish target outcomes. You will advise on how customers need to evolve their operating model to introduce AI capabilities into their business. Be part of a growing, hard-working team that helps customers keep pace with Workday’s product innovation and continuously increase the value they realize.

About You

Key Responsibilities

• Advise customers on aligning Workday AI capabilities with their business objectives, creating a roadmap for successful AI adoption.
• Identify and prioritize high-impact AI use cases focusing on areas where AI can deliver targeted outcomes.
• Define key metrics and performance indicators to validate AI solutions' effectiveness.
• Monitor and evaluate outcomes to ensure AI initiatives deliver tangible business value.
• Guide customers in evolving their operating models to integrate AI seamlessly into workflows and processes.
• Assist in building trust around AI technologies, addressing concerns, and mitigating risks.
• Partner with Product, Services, and Enablement teams for successful AI deployments.
• Lead internal initiatives to build knowledge within the consulting practice.
• Define new services and strategies to accelerate customer AI adoption.

Key Qualifications

• 7+ years of Advisory, Consulting, Professional Services, or similar experience
• 5+ years advising customers on software and/or technology solutions
• 2+ years experience with Artificial Intelligence solutions

Other Qualifications

• Passionate customer advocate with experience throughout the entire lifecycle (Sales, Deployment, Post Go-Live)
• Experience advising on AI integration and operational evolution
• Fortune 500 client experience
• Understanding of AI market including copilots, agents, ML, LLMs, etc., with a willingness to learn others
• Proficiency in Workday or similar HCM/Financials solutions
• Strong executive presence and influencing skills
• BA / BS / BE degree or higher

Workday Pay Transparency Statement

Details about salary ranges, bonus plans, and benefits are provided. Compensation depends on location, experience, and other factors.

Our Approach to Flexible Work

We offer a flexible work model combining in-person and remote work, requiring at least 50% in-office time each quarter to maintain community and connection.

Pursuant to applicable law, Workday considers qualified applicants with arrest and conviction records. We are an Equal Opportunity Employer, including individuals with disabilities and protected veterans.

Are you being referred? Ask your connection at Workday about our Employee Referral process!

About the company

Workday, Inc. is an American on-demand financial management and human capital management software vendor.