AI Solutions Specialist

KLA; Ann Arbor (MI); On-site; USD 90,000 - 133,000; Full time

Benefits offered by this job

Medical benefits

401(k) matching

Employee stock purchase

Tuition reimbursement

Paid time off

Job summary

KLA's IT group develops AI-driven solutions and enterprise productivity tools in Ann Arbor, Michigan. This role focuses on delivering high-impact AI agents and integrations to accelerate business priorities and adoption across teams.

You'll work with Copilot Studio, Azure AI, Google Gemini, and enterprise systems like SAP, ServiceNow, Snowflake, Workday, SharePoint, Dataverse, and APIs, ensuring governance and user adoption across the organization.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 5+ years of experience in software development, automation, or AI-enabled technology delivery.
• Experience with Microsoft 365, Copilot, Power Platform, Azure AI, Google Workspace, Google Gemini, or similar platforms.

Responsibilities

• Designing and developing AI agents and business solutions using Microsoft Copilot Studio, Microsoft 365 Copilot extensibility, SharePoint Agents, Teams Agents, Azure AI services, Google Gemini, Gemini Enterprise, and Google Workspace AI capabilities
• Building and maintaining AI extensions, plugins, skills, actions, custom connectors, and workflow automations across approved Microsoft and Google AI platforms
• Configuring and enhancing Microsoft 365 Copilot, Cowork, Scout, SharePoint Agents, Teams Agents, Google Gemini experiences, and future AI capabilities from both ecosystems
• Integrating AI solutions with enterprise applications such as SAP, ServiceNow, Snowflake, Workday, Oracle, SharePoint, Dataverse, Google Workspace, APIs, and custom systems
• Implementing enterprise MCP integrations and AI-powered workflows in alignment with architecture, governance, and platform standards.

Skills

AI agent development

Enterprise AI tooling

Stakeholder engagement

Problem solving

Communication

Education

Bachelor's degree in Computer Science / Information Systems / Engineering or related field

Tools

Microsoft Copilot Studio

Power Platform

Azure AI

Google Gemini

Google Workspace AI

SharePoint Agents

Teams Agents

Job description

To make electronics, you need chips, wafers, transistors, reticles, and... To make these, you must see, test and manufacture them at scale—faster and better than ever before. That's where KLA comes in. Whether you're early in your career or an experienced professional, you'll solve complex challenges, work alongside brilliant minds and help shape the future of technology.

Group/Division

KLA's IT group supports business growth and productivity by connecting people, process and technology around the world. We work to improve the technology that drives our business to thrive and focus on empowering employee use of technology. This integrated approach to customer service, creativity and technological excellence enhances employee productivity, business analytics and process excellence.

What You'll Do

In this role, you will play a key part in advancing business priorities by delivering high-impact work across your area of expertise.

Key Responsibilities

• Designing and developing AI agents and business solutions using Microsoft Copilot Studio, Microsoft 365 Copilot extensibility, SharePoint Agents, Teams Agents, Azure AI services, Google Gemini, Gemini Enterprise, and Google Workspace AI capabilities
• Building and maintaining AI extensions, plugins, skills, actions, custom connectors, and workflow automations across approved Microsoft and Google AI platforms
• Configuring and enhancing Microsoft 365 Copilot, Cowork, Scout, SharePoint Agents, Teams Agents, Google Gemini experiences, and future AI capabilities from both ecosystems
• Integrating AI solutions with enterprise applications such as SAP, ServiceNow, Snowflake, Workday, Oracle, SharePoint, Dataverse, Google Workspace, APIs, and custom systems
• Implementing enterprise MCP integrations and AI-powered workflows in alignment with architecture, governance, and platform standards.

Preferred Qualifications

• Experience building AI agents, copilots, chatbots, workflow automations, or productivity assistants for business users.
• Hands-on experience with Microsoft Copilot Studio, Copilot, Cowork, Power Platform, Azure AI, Google Gemini, Gemini Enterprise, Google Workspace AI, or Google Cloud AI services.
• Experience creating proofs of concept, demos, solution documentation, training materials, and user adoption guides.
• Familiarity with responsible AI practices, data privacy, access control, prompt design, knowledge grounding, and AI governance concepts.
• Experience integrating AI solutions with enterprise systems such as ServiceNow, SAP, Workday, Snowflake, SharePoint, Dataverse, or APIs.
• Microsoft, Power Platform, Azure AI, Google Cloud, or Google Gemini certifications are a plus.

Minimum Qualifications

• Bachelor's degree in Computer Science, Information Systems, Engineering, Business Technology, or related field, or equivalent practical experience.
• Five (5) years of experience in software development, automation, business applications, enterprise productivity platforms, solution consulting, or AI-enabled technology delivery.
• Experience with Microsoft 365, Copilot, Cowork, Power Platform, Copilot Studio, Azure AI, Google Workspace, Google Gemini, or similar enterprise AI/productivity platforms.
• Ability to gather business requirements, document use cases, and translate business needs into practical technology solutions.
• Basic understanding of APIs, connectors, workflows, data sources, access controls, and enterprise application integrations.
• Strong communication, presentation, problem-solving, and stakeholder engagement skills.
• Ability to work independently on assigned use cases while collaborating with architects, platform owners, security teams, and business stakeholders.

About KLA

We provide advanced inspection tools, metrology systems, process solutions, and computational analytics that make electronics possible, tackling complex challenges. From electron and photon optics to machine learning and data analytics, we seek perfection at the most fundamental level of matter in the universe. If you want to make electronics that push industries forward and make the world a better place, join us.

Total Rewards

Base Pay Range: $90,400.00 - $132,600.00 Annually Primary Location: USA-MI-Ann Arbor-KLA

KLA’s total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programmes, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.

Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.

Use of AI Statement

At KLA, our interviews seek to understand your individual skills, problem-solving approach and authentic thinking. To ensure a fair and consistent evaluation, the use of AI, recording tools or other technologies to generate, suggest or provide responses during interviews—whether virtual or in person—is not permitted unless explicitly approved in advance as part of a reasonable accommodation or invited by the interviewer. Use of these tools may interfere with our ability to evaluate your individual qualifications and affect your candidacy. KLA is committed to advancing innovation through responsible AI, and we value candidates who share this mindset.

Equal Opportunity Statement

KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [e-mail] or at [phone] to request accommodation.

For additional information, view the US Know Your Rights poster on the U.S. Equal Employment Opportunity Commission website.