AI Solutions Engineer

Allegion Canada Inc.; Carmel (IN); Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

Health insurance

Unlimited Paid Time Off

401K with company match

Health Savings Accounts

Flexible Spending Accounts

Disability Insurance

Life Insurance

Tuition Reimbursement

Wellness program

Employee discounts

Community involvement

CliftonStrengths coaching

Job summary

Allegion Canada Inc. is seeking an AI Solutions Engineer to design, build, and evaluate AI agents that automate and augment work across Allegion. Embedded with teams, you translate needs into requirements and create safe, high‑quality agents with reusable patterns.

You will collaborate with data scientists, business partners, and other AI teams, prioritizing use cases and applying responsible-AI practices to deliver measurable value.

Qualifications

• Bachelor's degree in Computer Science, Engineering, Data Science, or related technical field, or equivalent practical experience.
• 3+ years delivering AI, software, or data solutions, including hands-on work with LLM-based applications or agents.
• Experience designing and building AI agents with tool use and data integration.
• Strong Python and cloud platform experience; Azure preferred, AWS/GCP acceptable.
• Demonstrated ability to define evaluations for AI systems and maintain human-in-the-loop oversight.

Responsibilities

• Embed with Allegion teams to learn processes and identify where AI agents add measurable value.
• Translate business processes into clear agent requirements, scope, and success criteria.
• Design and build safe, reliable AI agents with reusable patterns and templates.
• Define success metrics and implement evaluations for accuracy and regression over time.
• Determine human-in-the-loop checkpoints for client-facing outputs and systems of record.
• Pilot agents with business users and lead acceptance testing before rollout.
• Partner with data scientists and AI teams to prioritize use cases and align delivery.
• Apply responsible-AI practices and stay current with agentic AI advances.

Skills

Python

LLM proficiency

Prompt engineering

Cloud platforms

Azure preferred

AWS or GCP acceptable

Data-driven evaluation

Human-in-the-loop design

Requirements discovery

Communication with stakeholders

Education

Bachelor's degree in CS/Engineering/Data Science or related field

Tools

Azure

AWS

GCP

Job description

Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 40 brands, 14,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, Allegion is proud to be recognized with the 2026 Gallup Exceptional Workplace Award (GEWA) for the third consecutive year, earning distinction in both the employee engagement and strengths categories. This year, Allegion also received Gallup’s With Distinction honor — a designation reserved for a select group of organizations that go above and beyond in building exceptional workplace cultures.

Job Title The AI Solutions Engineer is responsible for designing, building, and evaluating managed AI agents that automate and augment work across Allegion. Embedded with teams throughout the business, this role learns their processes firsthand, translates needs into clear requirements and success criteria, and stands up agents that produce consistent, trustworthy results with the right level of human oversight. The role also builds the reusable patterns, templates, and evaluation practices that make each successive agent faster and safer to deliver. Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position. At Allegion, we are driven by a bold vision: redefining safety while empowering our employees to thrive.

When you join our team, you become part of a culture that values innovation, purpose, and excellence. This role offers the benefits of our dynamic hybrid work model—combining in‑person collaboration for meaningful moments with the flexibility of remote work. Since hybrid arrangements can vary based on the needs of the individual, team and business, your talent acquisition partner will provide specific hybrid details about this role. We are committed to fostering a healthy work‑life balance and building meaningful connections, ensuring you have the tools, resources, and support needed to excel in any environment. Together, we’ll unlock your potential and create a lasting impact. While this is the current structure and we currently have no plans to change, we reserve the right to make changes to the hybrid schedule as needed at the Company’s discretion.

What You Will Do:

• Embedding with teams across Allegion to learn their processes firsthand and identify where an agent will create measurable value.
• Translating unfamiliar business processes into clear agent requirements, scope, and success criteria.
• Designing and building agents that are safe, reliable, and produce consistent outputs.
• Defining what "good" means for each use case and building evaluations that measure accuracy, consistency, and regression over time.
• Deciding where human oversight is warranted—particularly for client‑facing outputs or writes to systems of record—and designing those checkpoints in.
• Building reusable patterns, skills, templates, and best practices that standardize agent development across the company.
• Piloting agents with business users and leading acceptance testing before rollout.
• Partnering with data scientists, business partners, and peer AI teams to prioritize use cases and align on delivery.
• Applying responsible‑AI practices and staying current with advances in agentic AI and evaluation methods.

What You Need to Succeed:

• Bachelor's degree in Computer Science, Engineering, Data Science, or a related technical field, or equivalent practical experience.
• 3+ years total experience delivering AI, software, or data solutions, including hands‑on work building LLM-based applications or agents.
• Experience designing and building AI agents, including tool use, external system and data integration, and multi‑step workflow orchestration.
• Strong proficiency with generative AI and large language models, including prompt engineering for reliable, high‑quality outputs.
• Experience defining and implementing evaluations for AI systems that measure quality, consistency, and regression over time.
• Sound judgment on human-in-the-loop design—knowing when oversight is warranted and designing effective review checkpoints.
• Requirements‑discovery and facilitation skills—able to embed with a business team, learn an unfamiliar process quickly, and translate it into clear requirements.
• Strong Python proficiency and hands‑on experience with cloud platforms; Azure preferred, AWS or GCP acceptable.
• Excellent communication skills, with a proven track record of working effectively with both technical teams and non‑technical stakeholders.
• Comfortable establishing new standards and patterns in ambiguous, greenfield territory and refining them with partner teams.
• Ability to work independently and collaborate effectively, in person and remotely.
• Analytical approach to problem‑solving, sense of urgency, ability to manage multiple initiatives, and self‑direction in keeping current with rapidly changing technology.
• Experience with the Model Context Protocol (MCP) or similar frameworks, and with integrating systems of record or CRM platforms (e.g., Microsoft Dynamics), is a plus.
• Experience in a customer‑facing, consulting, solutions‑engineering, or forward‑deployed role is a plus.
• Background in data science, machine learning, or applied statistics, particularly in evaluation or measurement methodology, is a plus.

Why Work for Us?

Allegion is a Great Place to Grow your Career if: You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”. You’re looking for a company that will invest in your professional development. As we grow, we want you to grow with us. You want a culture that promotes work‑life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! You want to work for an award‑winning company that invests in its people.

What You’ll Get from Us:

• Health, dental and vision insurance coverage, helping you “be safe, be healthy”
• Unlimited Paid Time Off
• A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period
• Health Savings Accounts – Tax‑advantaged savings account used for healthcare expenses
• Flexible Spending Accounts – Tax‑advantaged spending accounts for healthcare and/or dependent daycare expenses
• Disability Insurance –Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury
• Life Insurance – Term life coverage with the option to purchase supplemental coverage
• Tuition Reimbursement
• Voluntary Wellness Program – Simply complete wellness activities and earn up to $2,000 in rewards
• Employee Discounts through Perks at Work
• Community involvement and opportunities to give back so you can “serve others, not yourself”
• Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching

We Celebrate Who We Are!

Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team.

United under a common desire; Protect today innovate for tomorrow. And never settle for the status quo. We believe in anticipating opportunities by sharpening our skills and finding new answers through collaboration. We believe in a safer, more secure world. We believe in providing peace of mind. We believe in being true to ourselves and to those who trust‑in our protection. We are many. We are one. We are Allegion.