AI Security Intern

ServiceNow; Kirkland (WA); On-site; USD 67,000 - 95,000; Full time

Benefits offered by this job

Health plans

401(k) Plan with company match

Employee stock purchase plan (ESPP)

Job summary

ServiceNow is seeking a Security Intern in Kirkland, WA to gain real-world experience across Security teams while completing a Master's degree in Computer Science or a related field. The role focuses on AI-enabled security workflows, incident handling, and collaboration with multiple ServiceNow teams.

You will engage in customer-facing security communications, assist with penetration testing, and help manage policy violations, PRBs, and patch programs.

Qualifications

• Currently enrolled in an accredited university pursuing a Masters degree in Computer Science or a related field.
• Graduating December 2027 or later.
• Experience thinking about how to integrate AI into work processes, decision-making, or problem-solving.

Responsibilities

• Represent SSO in Security Incidents, Tasks, Issues, questions & Calls related to Security & Privacy.
• Customer Outreach Communication on Security & escalation handling.
• Support Penetration Test initialization & follow-up / escalations.
• Coordination & support for security related PRBs.
• End of Life & Patching Program.
• Support Facilitate the successful workflow/triage of security related incidents/tasks by interacting with the various security teams and other ServiceNow teams as needed.
• Process Acceptable Use Policy Violations.
• Clone Library support.
• Training, support & enablement to Tech Support / SAM Teams.

Skills

AI in workflows

Customer-facing skills

ITIL/ITSM understanding

Security incident handling

Communication

Cloud services understanding

Threat analysis

Security operations

Education

Masters in Computer Science or related field

Graduating December 2027 or later

Job description

ServiceNow is seeking a Security Intern in Kirkland, WA to gain real-world experience across Security teams while completing a Master's degree in Computer Science or a related field. The role focuses on AI-enabled security workflows, incident handling, and collaboration with multiple ServiceNow teams.

You will engage in customer-facing security communications, assist with penetration testing, and help manage policy violations, PRBs, and patch programs.