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End Client: New York City Department of Social Services
Job Title: AI Quality Engineer
Duration: 36 - 60 Months
Start Date: ASAP
Location: Brooklyn, NY 11238 (Onsite)
Position Type: Contract
Interview Type: Webcam
Requirement ID: BID # DSS-ITS-C-20260129-1
Ceipal ID: NYC_QA252_IK
Description: The SNAP Payment Error Rate (CAP) Reduction project for NYC DSS focuses on improving the accuracy, compliance, and efficiency of SNAP benefit processing. The initiative leverages AI-driven solutions, system integrations, and advanced automation to reduce payment errors, enhance program integrity, and ensure adherence to federal and state regulations while improving service delivery for beneficiaries. As an AI Quality Engineer, you are responsible for validating AI-powered systems supporting SNAP processing by designing intelligent test scenarios, analyzing PRDs, and ensuring end-to-end quality across applications. The role includes AI-driven automation, API testing, performance validation, workflow analysis, and identifying automation opportunities to improve system reliability, scalability, and compliance.
Tasks & Duties: