AI Quality & Automation Director

NICE; United States; Hybrid; USD 190,000 - 240,000; Full time

Benefits offered by this job

NiCE-FLEX hybrid model

Job summary

NiCE, a global software company, is seeking a visionary engineering leader to architect and guide the quality engineering discipline into the AI era. You will own automation infrastructure, performance engineering, and AI-driven quality initiatives, building and mentoring high‑performing teams at scale.

This is a strategic, hands‑on leadership role spanning AI quality strategy, automation engineering, performance engineering, and people management.

Qualifications

• 12+ years in software engineering or QA, with leadership experience
• Hands-on background in test automation architecture and building frameworks
• Experience leading performance engineering at scale and AI-related quality initiatives

Responsibilities

• Define AI-augmented quality initiatives across the organization
• Own automation strategy across UI, API, and integration layers
• Drive shift-left testing embedded in CI/CD pipelines
• Establish coverage KPIs, flakiness SLAs, and automation ROI metrics
• Lead adoption of self-healing and AI-assisted test maintenance
• Lead and grow automation, performance engineering, and architecture teams

Skills

Engineering leadership

AI quality strategy

Test automation architecture

Performance engineering

CI/CD

Observability

SRE collaboration

Python/TypeScript/Java

Communication

Leadership

Tools

GitHub Copilot

Claude

K6

Jenkins

GitHub Actions

Job description

NiCE, a global software company, is seeking a visionary engineering leader to architect and guide the quality engineering discipline into the AI era. You will own automation infrastructure, performance engineering, and AI-driven quality initiatives, building and mentoring high‑performing teams at scale.

This is a strategic, hands‑on leadership role spanning AI quality strategy, automation engineering, performance engineering, and people management.