AI Q2C Experience Program Management Office Lead

Hewlett Packard Enterprise; Spring (PA); On-site; USD 135,000 - 311,000; Full time

Job summary

Hewlett Packard Enterprise is seeking an AI Q2C Experience Program Management Office Lead to drive the integrated transformation roadmap and governance for AI-enabled Quote-to-Cash initiatives. You will partner with business, product and technology leaders to ensure delivery milestones translate into measurable business value.

This role requires 12+ years in program management, strong PMO discipline, and ability to operate in a large matrixed organization.

Qualifications

• Extensive program and portfolio management experience across large, cross-functional transformations.
• Ability to plan, govern, and execute complex AI/digital transformation programs with senior stakeholders.
• Experience creating integrated schedules, RAID logs, budget inputs, and executive dashboards.

Responsibilities

• Own and maintain the AI Q2C transformation roadmap across use cases and stakeholders.
• Lead portfolio-level planning, governance, and milestone management for AI-enabled initiatives.
• Establish PMO cadence with SteerCo, leadership reviews, and governance meetings.
• Create executive dashboards, logs, and scorecards for leadership visibility.
• Coordinate with product, technology, data, and operations teams to drive from ideation to scaled deployment.
• Monitor performance against scope, budget, and value targets; recommend corrective actions.
• Define KPI frameworks and leadership communications for progress updates.

Skills

Program management

Portfolio management

PMO governance

Executive reporting

KPI frameworks

Cross-functional collaboration

AI/digital transformation

Stakeholder management

Risk & issue management

Leadership & mentoring

Strong communication

Change management

Data-driven decision making

Education

Bachelor's degree

Advanced degree preferred

Tools

Smartsheet

Microsoft Project

Excel

PowerPoint

Teams

SharePoint

Jira

Azure DevOps

Job description

AI Q2C Experience Program Management Office Lead

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

Responsibilities:

• Own and maintain the integrated AI Q2C transformation roadmap across use cases, workstreams, delivery teams, business functions, and stakeholder groups, ensuring clear alignment between strategic priorities, delivery milestones, and expected business outcomes.
• Lead portfolio-level program planning and execution governance for AI-enabled Quote-to-Cash initiatives, including schedule creation, milestone management, cross-functional dependency tracking, resource planning, budget signals, and prioritization of critical deliverables.
• Establish and operate a disciplined PMO cadence across SteerCo forums, leadership reviews, decision boards, working sessions, and cross-functional governance meetings to ensure timely decision-making, transparent progress reporting, and accountability across teams.
• Create and manage executive‑ready program dashboards, RAID logs, dependency maps, action trackers, decision logs, and benefit‑realization scorecards that provide leadership with clear visibility into delivery health, risks, blockers, and value creation.
• Coordinate activities across business architects, product owners, technology teams, data teams, operations leaders, adoption/change leads, and external partners to ensure AI initiatives move from ideation through pilot, industrialization, adoption, and scaled deployment in a controlled and measurable way.
• Monitor program performance against schedule, scope, budget, resourcing, adoption, and value targets; analyze delivery data and business information to recommend corrective actions, re‑prioritization, or escalation where required.
• Identify and manage cross‑program dependencies, overlaps, bottlenecks, stakeholder conflicts, and execution risks across the Q2C ecosystem, ensuring issues are surfaced early and resolved through structured governance and leadership engagement.
• Partner with leadership and functional stakeholders to define KPI frameworks that measure delivery progress, operational impact, user adoption, experience improvement, productivity gains, and long‑term benefits realization.
• Develop concise leadership communications, executive summaries, SteerCo materials, program narratives, and decision points that clearly communicate progress, risks, trade‑offs, and required actions to senior stakeholders.
• Drive continuous improvement in PMO practices, program operating rhythms, reporting standards, and governance mechanisms, incorporating automation, analytics, and AI‑enabled ways of working where appropriate to improve execution efficiency.
• Providing guidance, coordination, and mentoring to workstream leads and less‑experienced team members to strengthen delivery discipline, stakeholder management, program planning, and outcome‑based execution.

Education and Experience Required:

• First level university degree; Advanced degree preferred.
• Overall experience of 12+ years of at least 6+ years of experience in program management or in like roles/businesses.
• PMP Certified preferred.

Knowledge, Skills, and Competencies:

• Extensive program and portfolio management experience, with the ability to plan, govern, and execute complex, cross‑functional transformation programs involving multiple business functions, technology teams, project teams, and senior stakeholder groups.
• Strong understanding of PMO operating models, delivery governance, integrated roadmap management, milestone planning, dependency tracking, risk and issue management, executive reporting, and benefits realization for large‑scale business or digital transformation programs.
• Demonstrated ability to create, manage, and interpret program artifacts such as integrated schedules, action trackers, RAID logs, decision logs, budget inputs, resource plans, stakeholder maps, KPI frameworks, readiness plans, and executive dashboards.
• Experience working with program planning and collaboration tools such as Smartsheet, Microsoft Project, Excel, PowerPoint, Teams, SharePoint, Jira, Azure DevOps, or similar platforms used to manage schedules, dependencies, risks, actions, and reporting outputs.
• Strong analytical and problem‑solving skills, including the ability to assess delivery health, identify risks early, evaluate alternatives, connect program data to business implications, and recommend practical actions to keep initiatives on track.
• Business transformation acumen with the ability to understand end‑to‑end Quote‑to‑Cash processes, operational pain points, stakeholder needs, adoption considerations, and the role of AI, data, automation, and digital workflow solutions in improving business outcomes.
• Ability to operate effectively in large matrixed organizations, coordinating across product, process, technology, operations, finance, data, change management, and go‑to‑market teams while maintaining clarity of ownership, decision rights, and accountability.
• Excellent written and verbal communication skills, with the ability to translate complex program details into clear executive narratives, leadership updates, decision points, status summaries, and stakeholder communications.
• Strong stakeholder management and influencing skills, including the ability to facilitate governance discussions, manage escalations, negotiate options, align competing priorities, and build consensus across senior leaders and cross‑functional teams.
• Working knowledge of AI‑enabled solution delivery, digital transformation, data‑driven decision‑making, process redesign, user adoption, change management, and experience‑led delivery; direct experience in AI, automation, or workflow transformation programs is preferred.
• Ability to work independently with minimal guidance, demonstrate sound judgment in ambiguous situations, and maintain discipline across planning, execution, follow-up, and outcome tracking.
• Strong executive presence, facilitation capability, attention to detail, and ownership mindset, with the ability to drive accountability, maintain momentum, and support a high‑performing transformation culture.

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Job:

Engineering

Job Level:

TCP_05

The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level.
– United States of America: Annual Salary USD 153,500 - 310,500 in California // 135,000 - 310,500 in Texas
The listed salary range reflects base salary. Variable incentives may also be offered

Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.