AI Product Specialist

S&P Global, Inc.; Cambridge (MA); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance – 100% company-paid premiums

Unlimited Paid Time Off

401(k) plan with 6% employer matching

Job summary

S&P Global, Inc. is seeking an AI Specialist to define and execute market strategies for AI products. In this role, you will help drive growth and customer engagement, collaborating across teams to deliver innovative AI solutions.

The ideal candidate has 3+ years in a customer-facing role with expertise in AI or data-driven solutions, strong analytical skills, and excellent communication capabilities.

This position offers various benefits including 100% company-paid medical insurance and unlimited paid time off.

Qualifications

• 3+ years of experience in a customer-facing role focused on AI or data-driven solutions.
• Experience qualifying and selling B2B software, data, or technology products.
• Subject-matter expertise with content feeds and data delivery types a plus.

Responsibilities

• Develop and deliver compelling technical and business cases for new products.
• Build alliances with S&P Global customers and drive co-development partnerships.
• Collaborate with sales teams to enhance sales effectiveness.

Skills

Customer-facing experience

AI or data-driven solutions

Strong analytical skills

Excellent communication skills

Collaborative attitude

Education

Bachelor’s degree

Job description

Kensho is S&P Global’s hub for AI innovation and transformation. With expertise in machine learning, natural language processing, and data discovery, we develop and deploy novel solutions to innovate and drive progress at S&P Global and its customers worldwide. Kensho’s solutions focus on business and financial generative AI applications, agents, data retrieval APIs, data extraction, and more. At Kensho, we hire talented people and give them the autonomy and support needed to build amazing technology and products, while collaborating across diverse perspectives to solve hard problems.

As an AI Specialist, you will help define and execute strategies that drive market expansion, revenue growth, and adoption of AI products. This role sits at the intersection of sales engineering, AI strategy, and customer engagement—helping Kensho deepen its footprint in key markets and maximize the impact of its AI solutions. You will leverage your skills and understanding of Kensho’s value proposition and how we interact with S&P Global’s solutions to spearhead the go-to-market strategy for our AI‑powered data solutions.

Key Responsibilities

• Strategic Growth & Market Expansion:
  • Develop and deliver compelling technical and business cases to engage decision makers on new products, features, and innovations, ensuring clear articulation of technical feasibility, system requirements, value propositions, and ROI projections grounded in AI performance metrics.
  • Assess product readiness for market launch and guide necessary improvements or adjustments through detailed market feedback and competitive analysis.
  • Provide strategic market feedback to Kensho Strategy and Product teams to guide company positioning, product roadmap decisions, and strategic investment priorities.
  • Grow and manage a robust customer pipeline for AI‑ready solutions, including LRA, Groundings, and beyond.
  • Identify opportunities for Kensho Labs Team by facilitating design workshops with high‑value clients that require solution engineering.
• Customer Engagement & Strategic Market Positioning:
  • Build alliances with S&P Global customers through close collaboration with the Chief Client Office (CCO) and commercial teams.
  • Drive co‑development partnerships, ensuring products go to market with SME testing.
  • Conduct market analysis to uncover new verticals, regions, and customer segments (e.g., Private Markets) and provide valuable insights back to Kensho Strategy and Product teams.
  • Deliver high‑impact product demos for high‑value customers, shaping narratives that highlight Kensho’s unique value.
  • Lead technical deep‑drive sessions with potential partners and customers to demonstrate the underlying AI architecture and capabilities of Kensho's solutions.
  • Represent Kensho at industry conferences and events, driving lead generation and thought leadership.
  • Develop market entry strategies for new segments and geographies, including risk assessment, resource requirements, and success metrics.
  • Own and drive strategic market positioning by identifying key differentiators and utilizing position matrices to visualize Kensho’s competitive standing.
• Cross‑Functional Collaboration & Messaging:
  • Collaborate with marketing and communications teams to develop clear, compelling narratives, segment‑specific messaging, and transparent value propositions that resonate with target audiences.
  • Act as a critical bridge between customer needs and Kensho's product/engineering teams, translating market insights into actionable technical requirements and contributing directly to the prioritization of AI model enhancements and feature roadmaps.
  • Work closely with sales teams to provide market intelligence, competitive positioning, and customer insights that enhance sales effectiveness.
  • Drive sales enablement, ensuring commercial teams have the resources to effectively communicate Kensho’s AI value proposition.

What You’ll Bring

• 3+years of proven experience in a customer‑facing role such as Sales Specialist, Solutions Architect, or Product Specialist, focused on AI or data‑driven solutions.
• Bachelor’s degree preferred; experience qualifying and selling B2B software, data, or other technology products.
• Subject‑matter expertise with content feeds, metadata, assorted document and data delivery types a plus.
• Strategic, analytical approach to assessing markets combined with creative, tactical execution to capture opportunities.
• Excellent communication and interpersonal skills, able to work with internal colleagues and external vendor contacts at all levels.
• Collaborative and cooperative attitude with sales and marketing teammates, goal‑oriented and self‑motivated, with a passion for Artificial Intelligence.
• Experience working with globally distributed teams and partners in different time zones.
• Strong analytical skills with the ability to translate data into actionable insights.
• Passion for and/or experience with advanced AI systems.
• Capacity to work in a fast‑paced, dynamic environment.

Benefits

• Medical, Dental, and Vision insurance – 100% company‑paid premiums
• Unlimited Paid Time Off
• 26 weeks of 100% paid Parental Leave (paternity and maternity)
• 401(k) plan with 6% employer matching
• Generous company matching on donations to non‑profit charities
• Up to $20,000 tuition assistance toward degree programs, plus up to $4,000/year for ongoing professional education such as industry conferences
• Plentiful snacks, drinks, and regularly catered lunches
• Dog‑friendly office (CAM office)
• Bike sharing program memberships
• Compassion leave and elder care leave
• Mentoring and additional learning opportunities
• Opportunity to expand professional network and participate in conferences and events

We are an equal‑opportunity employer that welcomes future Kenshins with all experiences and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.