AI Product Director

Harnham; San Francisco (CA); On-site; USD 270,000 - 330,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

Harnham in San Francisco seeks a senior AI leadership role to drive risk analytics and AI-driven decisioning within a regulated lending business undergoing a company-wide AI transformation. You will partner with executives, guide two AI Product Managers, and oversee end-to-end cycles from SME discovery to adoption.

The role requires 8-12 years of experience delivering AI products, a fintech background, and strong stakeholder management.

Qualifications

• 8-12 years of experience delivering AI products to production in fintech or similar domains.
• Experience reimagining business processes with AI 0-1 initiatives.
• Proven ability to author specs or design briefs for engineering partners.

Responsibilities

• Serve as senior thought partner on product design and roadmaps with executive sponsors.
• Lead and mentor two AI Product Managers across multiple pods.
• Oversee the full project cycle from discovery to build and adoption.
• Select and manage internal and external engineering partners for initiatives.
• Ensure QC and evaluation frameworks before AI outputs reach end users.
• Track impact and productivity against pre-implementation baselines.
• Maintain awareness of regulatory considerations (FCRA/ECOA/Reg B) in lending AI workflows.

Skills

AI product leadership

Fintech background

Executive stakeholder management

Vendor management

Regulatory awareness

Strong communication

Job description

About the Role

This is the senior AI leadership seat within Risk & Analytics, reporting directly to the VP of Risk Data Science and working alongside the Director of TPM, at a regulated, revenue-generating lending business undergoing a company-wide shift to AI-driven decisioning. The organization already has production-grade AI agents live in credit and underwriting, built on nearly two decades of proprietary credit data and is now extending that AI-first approach into Sales, Customer Lifecycle, Finance, and Capital Markets.

What You'll Do

• Serve as senior thought partner on product design and roadmapping, working closely with executive sponsors
• Lead and mentor two AI Product Managers across multiple concurrent pods
• Oversee the full project cycle: SME discovery, 0-1 process reimagination, design brief authorship, and managed build/adoption
• Select and manage the right engineering partner for each initiative (internal product engineering plus external vendors)
• Ensure QC and evaluation frameworks are in place before any AI output reaches end users
• Track impact and productivity/outcome gains against pre-implementation baselines
• Maintain awareness of relevant regulatory considerations (e.g., FCRA/ECOA/Reg B) as AI is applied to lending workflows

What We're Looking For

Required:

• 8-12 years of experience, with a proven track record taking AI products from concept to production
• Fintech background strongly preferred
• Practitioner-level AI fluency comfortable discussing agentic patterns, evals, and golden datasets
• Experience at a smaller, fast-moving fintech, payments, or tech company (large enterprise or big tech backgrounds are not a fit)
• A track record of reimagining a business process using AI 0-1 not simply layering AI onto an existing workflow
• Demonstrated experience authoring specs or design briefs that engineering partners built to
• Experience managing external engineering vendors against a defined scope
• Strong executive presence and stakeholder management a track record of building trust with SMEs, functional heads, and executives

Nice to Have:

• Direct experience with regulatory frameworks in consumer lending (FCRA/ECOA/Reg B)

Base Salary: Up to $300,000

Additional:

• Relocation assistance considered for candidates who need it