AI-Powered Loyalty Platform Architect

Expedia, Inc.; San Jose (CA); On-site; USD 249,000 - 349,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Wellness and travel reimbursement

Travel discounts

IATAN membership

Job summary

Expedia Group in San Jose seeks a Principal Engineer to set the AI-powered Loyalty platform's technical vision, architecture, and delivery across multiple teams. You will shape system design, APIs, and data models enabling personalized loyalty experiences at scale.

You will mentor engineers, drive architectural modernization, and collaborate with Product, Data Science, and platform leaders to deliver secure, reliable solutions while aligning with business metrics.

Qualifications

• Bachelor's degree in Computer Science or a related technical field, or equivalent professional experience.
• 12+ years of relevant professional experience.
• Demonstrated expertise in large scale system architecture, technical decision making, and delivery of complex solutions spanning multiple domains.
• Strong technical depth across distributed services, cloud infrastructure, and applied AI, with particular strength in frontend architecture.
• Hands on experience designing, building, and shipping AI powered products in production environments.
• Proven ability to build experiences for personalization, experimentation, and loyalty at scale.
• Exceptional written and verbal communication skills, with the ability to explain complex AI and architectural concepts clearly to engineers, product partners, and senior leaders alike.
• Ability to build alignment across teams without relying on formal authority.

Responsibilities

• Set the architectural vision, design, and delivery approach for complex software solutions across multiple technical domains, enabling AI and machine learning powered loyalty offers and experiences.
• Drive system design, API development, and data modeling so our platforms remain secure, maintainable, and able to perform at scale.
• Take on the most technically demanding problems across the loyalty experience ecosystem, stepping in where existing solutions fall short and closing critical gaps.
• Mentor and raise the bar for engineering teams, fostering technical excellence and encouraging genuine innovation across projects and domains.
• Elevate and simplify, always keeping the underlying business problem and customer metrics in view rather than treating architecture as an end in itself.
• Strengthen operational excellence by championing rigorous software development practices and engineering processes that scale with the organization.
• Build a deep, functional understanding of the loyalty and travel foundations ecosystem, including its capabilities, dependencies, and architectural boundaries.

Skills

System architecture

Distributed systems

AI/ML experience

Frontend architecture

Mentoring

Communication

Cross-functional collaboration

Leadership without authority

Education

Bachelor's degree in Computer Science or related field

Job description

Expedia Group in San Jose seeks a Principal Engineer to set the AI-powered Loyalty platform's technical vision, architecture, and delivery across multiple teams. You will shape system design, APIs, and data models enabling personalized loyalty experiences at scale.

You will mentor engineers, drive architectural modernization, and collaborate with Product, Data Science, and platform leaders to deliver secure, reliable solutions while aligning with business metrics.