AI Platform Architect - Anthropic - US West

highmetric; United States; Hybrid; USD 140,000 - 190,000; Full time

Job summary

NewRocket is seeking an experienced AI Platform Engineer to build, operate, and improve the technical foundations for secure, scalable enterprise AI solutions. The role blends cloud engineering, platform engineering, DevOps, MLOps/LLMOps, data-platform integration, and applied AI engineering.

You will work with AI Architects, data engineers, ServiceNow teams, product engineering, and customer stakeholders to create reusable platforms, deployment patterns, controls, and operational capabilities

Qualifications

• Hands-on engineer with cloud, APIs, CI/CD, data systems.
• Experience with AI platforms and enterprise security.
• Ability to build reusable platform components.

Responsibilities

• Design, build, deploy, and maintain scalable AI platform capabilities.
• Create reference architectures, deployment templates, and standards.
• Enable secure connections to enterprise data, APIs, and tools.
• Collaborate with AI Architects and engineers to translate client needs.
• Evolve AI platform components like Claude integration and RAG.
• Define patterns for authentication, prompt management, and observability.

Skills

Cloud infra

APIs

CI/CD

Data systems

Containers

AI frameworks

Security

DevOps

MLOps

Tools

Anthropic API

Job description

AI Platform Engineer-Anthropic

AI Foundry | NewRocket

Location: [Location / Hybrid / Remote]

Travel based on client and business needs

Reports to: Global AI Center of Excellence Lead / AI Platform Architect

About NewRocket

NewRocket is the AI-first Elite ServiceNow Partner that activates real value on the Now Platform. As a trusted advisor to enterprise leaders, we combine industry expertise, human-centered design, and enterprise-grade AI to help organizations navigate change and scale with confidence.

With two decades of experience guiding clients to realize the full potential of the ServiceNow AI Platform, NewRocket is one of the largest pure-play ServiceNow partners. We are uniquely focused on enabling enterprises to adopt AI they trust-AI that delivers lasting business value.

NewRocket is proud to be an Anthropic partner/vendor. Through this relationship, we are expanding our ability to help enterprise clients responsibly design, deploy, and scale AI solutions powered by Claude and other leading AI technologies. Our AI Foundry teams apply Anthropic-aligned practices across prompt and context engineering, retrieval-augmented generation (RAG), agentic workflows, tool use, structured outputs, model evaluation, security, governance, and human-in-the-loop controls.

We #GoBeyondWorkflows to create new kinds of experiences for our customers.

Come join our Crew!

Role Overview

NewRocket is seeking an experienced AI Platform Engineer to build, operate, and continuously improve the technical foundations that enable secure, reliable, scalable enterprise AI solutions.

This role combines cloud engineering, platform engineering, DevOps, MLOps/LLMOps, data-platform integration, and applied AI engineering. The AI Platform Engineer will work closely with AI Architects, Forward Deployed AI Engineers, data engineers, ServiceNow teams, product engineering, and customer stakeholders to create reusable platforms, deployment patterns, controls, and operational capabilities for NewRocket's Anthropic and enterprise AI business.

You will help establish the infrastructure and engineering practices required to move AI solutions from prototype to governed production use. This includes enabling Claude and other LLM-powered applications; supporting RAG and agentic workflows; integrating enterprise data and tools; implementing observability and evaluation; and maintaining strong security, privacy, and governance controls.

The ideal candidate is a hands-on engineer who is comfortable working across cloud infrastructure, APIs, CI/CD, data systems, containers, AI application frameworks, and enterprise security requirements. You are equally motivated by building reusable internal capabilities and solving practical customer-delivery challenges.

Key Responsibilities

AI Platform Architecture & Engineering

Design, build, deploy, and maintain scalable platform capabilities that support enterprise AI, machine learning, LLM, RAG, and agentic AI applications.

Create reusable reference architectures, infrastructure patterns, deployment templates, integration components, and engineering standards for NewRocket's AI Foundry.

Build platform capabilities that enable AI applications to securely connect to enterprise data, APIs, workflow systems, and authorized tools.

Partner with AI Architects and Forward Deployed AI Engineers to translate client needs into reliable, supportable technical platform designs.

Support the technical evolution of NewRocket's AI intellectual property, including the NewRocket Intelligence Platform, Data Intelligence Platform, Value Realization Dashboard, Agent Packs, and reusable AI accelerators.

Evaluate and recommend cloud, data, AI, observability, orchestration, and security technologies that improve delivery speed, quality, scalability, and cost efficiency.

Anthropic, Claude & LLM Platform Enablement

Build and maintain secure, reusable integrations with the Anthropic API, Claude models, and other approved AI services.

Enable LLM-powered applications through standardized patterns for authentication, model access, prompt and context management, structured outputs, tool use, logging, error handling, and rate-limit management.

Support Claude-based enterprise use cases involving document analysis, knowledge assistance, workflow automation, agentic task execution, summarization, classification, and decision support.

Develop technical patterns for long-context workflows, document processing, RAG, structured data extraction, and model-driven automation.

Support secure Model Context Protocol (MCP) and comparable tool-integration patterns that allow AI applications to access approved enterprise systems and data safely.

Stay current on Anthropic platform capabilities, product releases, security guidance, technical enablement, and responsible AI practices.

Complete relevant Anthropic partner training and enablement as available and help translate learning into reusable NewRocket engineering standards.

LLMOp