AI Platform and Ops Lead, Assistant Vice President

STATE STREET CORPORATION; Boston (MA); On-site; USD 90,000 - 158,000; Full time

Benefits offered by this job

401K with company match

Insurance coverage

Paid time off

Employee Assistance Program

Performance-based incentive

Tax-advantaged savings plans

Job summary

State Street Corporation is seeking an AI Platform and Ops Lead to design, implement, and operate secure enterprise AI environments across Azure, AWS, and private cloud. You will manage cloud services, automation, and platform runbooks to enable scalable, compliant production AI workloads.

The role emphasizes collaboration with cross-functional teams to translate platform needs into reliable operations, security, and observability, while supporting disaster recovery and production readiness in a

Qualifications

• 4+ years as an IT professional in cloud engineering or related fields.
• Experience deploying Azure, AWS or private cloud environments with security controls.
• Proficiency with automation languages used to manage cloud infrastructure.
• Familiarity with Terraform, CI/CD, and IaC tooling.

Responsibilities

• Lead design and day-to-day operations of enterprise AI platform environments across multiple clouds.
• Build automation, deployment pipelines, and platform runbooks for production releases.
• Ensure security, resiliency, observability, and compliance of AI platforms.
• Collaborate with business and technical teams to translate needs into platform capabilities.
• Support disaster recovery, resiliency testing, and production readiness evidence.

Skills

Critical thinking

Problem solving

Decision making

Ownership mindset

Operational discipline

Stakeholder communication

Cloud governance and security

Observability and incident response

Education

Bachelor's degree in Computer Science, Math, Engineering, IT or related field

Tools

Terraform

Backstage

Harness

CI/CD pipelines

Infrastructure as code

Environment management

PowerShell

Python

Job description

What you will be responsible for

As AI Platform and Ops Lead, Assistant Vice President in the CDAIO Organization, you will Lead the design, implementation, and day-to-day operations of secure, well-managed enterprise AI platform environments across Azure, AWS, and private cloud.

• Configure, manage, and operationalize cloud and platform services including Virtual Networks, Kubernetes, virtual machines, secrets management, messaging, object storage, file stores, databases, AI/ML studios, LLM services, and Databricks.
• Build and maintain automation scripts, infrastructure-as-code patterns, deployment pipelines, and repeatable platform runbooks to support scalable and controlled production releases.
• Use native Azure, AWS, and private cloud services to meet enterprise technology, security, resiliency, observability, and compliance requirements.
• Drive identity and access management, configuration management, monitoring, alerting, logging, incident response, and operational readiness strategies for AI platform workloads.
• Partner with application, data, risk, cyber, architecture, and business teams to translate platform needs into reliable AI operations capabilities and reusable enterprise patterns.
• Support production readiness reviews, resiliency testing, disaster recovery planning, vulnerability remediation, and platform control evidence required for regulated enterprise AI solutions.
• Contribute to platform standards, governance practices, documentation, service onboarding processes, and continuous improvement of AI platform operations.

Why this role is important to us

Our technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data, insights, and trusted digital capabilities to our clients. We are driving the company’s digital transformation and expanding business capabilities using industry best practices and advanced technologies such as cloud, artificial intelligence, machine learning, automation, and robotics process automation. As AI adoption scales across the enterprise, secure and reliable platform operations are critical to helping teams move AI-enabled solutions from proof of concept into production.

What we value

• Strong critical thinking, problem solving, and decision-making skills with the ability to operate in a complex enterprise technology environment.
• Demonstrated ownership mindset, operational discipline, and ability to drive issues from identification through resolution.
• Experience working with large, global, and diverse teams across multiple locations and functions.
• Good understanding of cloud services in AWS, Azure, or private cloud, with practical knowledge of enterprise security, networking, and resiliency expectations.
• Ability to communicate effectively with technical and non-technical stakeholders and convert operational needs into clear actions, standards, and deliverables.
• Interest in responsible AI, platform governance, automation, observability, and continuously improving operational maturity.

Education & Preferred Qualifications

• 4+ years of experience as a full-time IT professional in cloud engineering, cloud support, platform engineering, site reliability engineering, DevOps, MLOps, AI platform engineering, or cloud administration roles.
• Experience designing, deploying, supporting, and operating Azure, AWS, or private cloud environments, including IaaS, PaaS, container platforms, managed services, and production support models.
• Experience with Terraform, Backstage, Harness, CI/CD pipelines, infrastructure-as-code, environment management, and deployment automation.
• Experience with Virtual Networks, Kubernetes, VMs, Secrets Store, messaging, Object Storage and File Stores, databases, AI/ML studios, LLM Services, and Databricks.
• Bachelor's degree in Computer Science, Math, Engineering, Information Technology, or a related technical field.
• Demonstrable experience deploying and supporting enterprise workloads in Azure, AWS, or private cloud with appropriate controls for security, resiliency, and operational monitoring.
• Proficiency with PowerShell, Python, shell scripting, or other automation languages used to manage cloud infrastructure and platform operations.
• Business Continuity, Disaster Recovery, resiliency testing, incident management, or production support experience.
• Understanding of AI/ML lifecycle concepts, LLM services, model hosting patterns, responsible AI controls, MLOps, observability, and production readiness practices is preferred.
• Experience operating in a regulated financial services, risk-managed, or highly controlled technology environment is preferred.

Salary Range

$90,000 - $157,500 Annual The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Benefits

• our retirement savings plan (401K) with company match
• insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
• paid-time off including vacation, sick leave, short term disability, and family care responsibilities
• access to our Employee Assistance Program
• incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans)
• and, eligibility for certain tax advantaged savings plans

Job Application Disclosure

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

Equal Opportunity Employer

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

Additional Information

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