AI Operations QA Program Lead — Remote Contract

AuraOne; United States; Remote; USD 62,000 - 96,000; Full time

Job summary

AuraOne is seeking a Program Lead reviewer to join a remote, US-eligible contracting team. You will assess AI outputs against established program lead operations workflows, playbooks, and firm policy, grading tone and stakeholder fit on a structured rubric.

Your work will include flagging escalation gaps, documenting the right next steps for the modeling team, and ensuring consistent application of the guidance across multi-page rubrics.

Qualifications

• Direct work experience in program lead specialist operations on real teams for Program Lead work.
• Clear written reasoning that names the policy or workflow being applied.
• Strong attention to detail and the ability to flag when a prompt itself is the problem.

Responsibilities

• Review AI outputs against current program lead specialist operations workflows, playbooks, and firm policy for Program Lead assignments.
• Grade tone, escalation logic, and stakeholder fit on a structured rubric.
• Flag operational risk, missed escalations, and policy-adherence gaps with severity tags.
• Capture the right next step so the modeling team can train on it.
• Adjudicate disputed treatments against published playbooks or firm guidance.
• Maintain reviewer-quality scores in inter-rater calibration cycles.

Skills

Operational review

Policy adherence

Workflow judgment

Stakeholder communication

Program Lead specialist operations

Job description

AuraOne is seeking a Program Lead reviewer to join a remote, US-eligible contracting team. You will assess AI outputs against established program lead operations workflows, playbooks, and firm policy, grading tone and stakeholder fit on a structured rubric.

Your work will include flagging escalation gaps, documenting the right next steps for the modeling team, and ensuring consistent application of the guidance across multi-page rubrics.