AI Operations Intern

Apprenticely; Lowell (AR); On-site; USD 17,000 - 24,000; Full time

Job summary

Apprenticely, in partnership with Overroute, seeks a rotational AI Operations Engineer Intern to join the team in Lowell, Arkansas. This three‑month internship places students with JB Hunt operators to gain hands‑on IT and AI experience under a mentor.

You will rotate through three tracks—Customer Success, Product, and Forward Deployed Engineering—working on real tasks, from onboarding and QA to data workflows and live deployments.

Qualifications

• We welcome students from Supply Chain, Business Analytics, Computer Science, and Engineering.
• No logistics background required; open to various disciplines.

Responsibilities

• Work on three tracks: Customer Success, Product, and Forward Deployed Engineering.
• Onboard and train users, QA agent outputs, and analyze AI adoption.

Skills

Process-Curious

Ask & Pursue

Communicate Clearly

Ambiguity Tolerance

Ownership Mindset

AI Tools Experience

Job description

Apprenticely is working with our company partner, Overroute to add a rotational AI Operations Engineer Intern to their team in Lowell, Arkansas!

Our Apprenticely Internship Program is a three-month program that places selected candidates with employers across Arkansas in IT positions to gain experience under the guidance of a professional mentor/IT support team.Internships are designed as an on-ramp to an IT career and can roll into full-time positions based on employer demand.

About Overroute:

Overroute is an AI-native freight operations platform, built out of a venture studio partnership with J.B. Hunt, one of the largest carriers in North America. Our agents are in production now: monitoring orders, scheduling deliveries, coordinating drivers, and resolving exceptions across a network that moves millions of loads a year. Interns work onsite at J.B. Hunt, directly with Overroute team members and next to the operators running it.

The Role & Rotational Structure

This is not a traditional internship with a pre-packaged summer project track. You will work directly on high-stakes, live workstreams across three core tracks:

1. Customer Success Track

• Onboard, train, and enable 5 J.B. Hunt business units.
• Triage incoming user feedback and track AI adoption unit-by-unit.
• Perform quality assurance checks on agent output before it reaches live operators.

2. Product Track

• Analyze user behavior and document real-world freight operations workflows.
• Conduct user and competitive research.
• Scenario-test new agentic AI capabilities prior to live enterprise rollout.

3. Forward Deployed Engineering Track

• Partner with Forward Deployed Engineers on live production deployments.
• Pull, clean, and validate live data feeds.
• Execute integration and regression testing, and build internal tooling to eliminate manual overhead.

Who We Are Looking For:

We do not require a background in logistics. We hire students across Supply Chain, Business Analytics, Computer Science, and Engineering.

You will thrive here if you:

• Are Process-Curious: You care about how things actually work in practice, not how they look on a slide deck. You have dug into a real process at a job, an internship, or a student org and can describe where it broke down.
• Ask & Pursue: You are comfortable asking a basic question of an experienced operator and chasing it to the root cause. Tell us about a time the obvious question turned out to matter.
• Communicate Clearly: You can explain a problem in writing, in a few sentences, to someone who was not in the room. Explaining what you found is half the job.
• Thrive in Ambiguity: You have started something before anyone asked you to. Tell us what it was and how far you got.
• Want Ownership: You have been the person responsible for something ending well, not just for finishing your own part of it.
• AI-First Mindset: You have built something with AI tools, not just chatted with them. A prompt system, an automation, a script, a small agent. You can explain how it works and where it breaks.

Program Structure & Logistics

• Location: Onsite in Northwest Arkansas at J.B. Hunt. Proximity to real operators is essential.
• Mentorship: Matched with one Overroute owner with defined scope and weekly check-ins.
• Schedule: Part-time during the academic year, full-time during summer.

$15 - $15 an hour

How does the interview process work? Apprenticely will conduct an initial phone interview and assessment. Apprenticely will send selected resumes to companies that match the candidate’s skills and interests. Our employer partners will decide who to interview and select the final candidates for the internship program.

Meet the Apprenticely team and join our upcoming virtual webinars via zoom; dates and details are on our events page.

Check out our YouTube page for past webinars and career tips!

Learn more about us @ www.acds.co & LinkedIn, Facebook, Instagram & Twitter

The Arkansas Center for Data Sciences dba Apprenticely will not discriminate against apprenticeship applicants or apprentices based on RACE, COLOR, RELIGION, NATIONAL ORIGIN, SEX (INCLUDING PREGNANCY AND GENDER IDENTITY), SEXUAL ORIENTATION, GENETIC INFORMATION, OR BECAUSE THEY ARE AN INDIVIDUAL WITH A DISABILITY OR A PERSON 40 YEARS OLD OR OLDER. Apprenticely will take affirmative action to provide equal opportunity in apprenticeship and will operate the apprenticeship program as required under Title 29 of the Code of Federal Regulations, part 30

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