AI-Native Platform Product Manager, Network Ops

Cisco Systems, Inc.; Milpitas (CA); On-site; USD 172,000 - 245,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan with company match

Paid parental leave

Disability coverage

Job summary

Cisco Systems, Inc. in Milpitas, CA seeks a product leader to shape an AI-native agent platform for network operations, driving the product vision, strategy, and platform capabilities across engineering, design, data/AI, CX, sales, partners, and strategy.

You will lead AI-powered experiences, define orchestration and extensibility, and work with lighthouse customers to validate adoption and business impact.

Qualifications

• 5+ years in product management (or equivalent), including platform or automation products.
• Experience delivering AI-powered product experiences (e.g., intelligent assistants, recommendations, or automation).
• Background in network operations, IT operations, or enterprise automation at scale.
• Experience working cross-functionally across engineering, design, CX, sales, partners, and executive forums.

Responsibilities

• Lead the product vision and strategy for an AI-native agent platform for network operations.
• Define platform capabilities: agent creation workflows, knowledge management, tool integrations, orchestration, evaluation frameworks, and extensibility.
• Lead AI-powered experiences: natural language interfaces, intelligent recommendations, autonomous workflows, and agent reasoning capabilities.
• Drive network domain differentiation by leveraging network intelligence and enterprise-grade AI capabilities across Cisco portfolio.
• Partner with Design to deliver intuitive experiences that scale from simple tasks to complex automation scenarios.
• Validate with lighthouse customers and partners: set adoption and TTV targets; instrument the platform for actionable metrics.
• Build business cases: collaborate with Finance, Legal, and GTM on pricing/packaging; enable field teams and partners for launch.
• Run alpha/beta/GA programs: lead backlog and phased delivery across multiple teams; ship value continuously.
• Enable partner ecosystem: define marketplace models, multi-tenancy requirements, and partner integration strategies.

Skills

Product management

AI-powered experiences

Network operations

Cross-functional collaboration

Job description

Cisco Systems, Inc. in Milpitas, CA seeks a product leader to shape an AI-native agent platform for network operations, driving the product vision, strategy, and platform capabilities across engineering, design, data/AI, CX, sales, partners, and strategy.

You will lead AI-powered experiences, define orchestration and extensibility, and work with lighthouse customers to validate adoption and business impact.