AI/ML Specialist Solutions Architect, Telecom, AGS US Specialist SA, TMEGS

Amazon; New York (NY); On-site; USD 140,000 - 170,000; Full time

Job summary

Amazon AWS is seeking a GenAI/ML Solutions Architect in the United States to help customers design GenAI-powered solutions using Amazon Bedrock, SageMaker, and other AI/ML services. You will work with customer development and data science teams to craft scalable architectures and publish best practices through blogs and white papers.

This role involves cross-team collaboration, white paper authorship, and contributing to the customer-driven product feedback loop with AWS service teams.

Qualifications

• Deep technical experience in AI/ML or deep learning.
• Strong mathematics and statistics background preferred.
• Experience building ML models and guiding customers in GenAI use cases.

Responsibilities

• Design GenAI solutions for US customers leveraging AWS AI/ML services.
• Collaborate with SAs, Sales, and service teams to accelerate adoption.
• Develop white papers, blogs, and reference implementations for GenAI on AWS.
• Provide customer-driven product feedback to AWS service teams.
• Build and support a GenAI SME internal community in the AMERICAS.

Skills

GenAI/ML

SageMaker

Bedrock

API integration

Public speaking

Tools

Apache MXNet

TensorFlow

Kendra

Rekognition

Job description

Description

AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and committed support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.

Are you passionate about Artificial Intelligence, Machine Learning, and GenerativeAI? Are you passionate about helping customers build solutions leveraging the state-of-the-art genAI/ML tools on Amazon Web Service (AWS)? Come join us!

At Amazon, we’ve been investing deeply in artificial intelligence for over 20 years, and many of the capabilities customers experience in our products are driven by machine learning. Amazon.com’s recommendations engine is driven by machine learning, as are the paths that optimize robotic picking routes in our fulfillment centers. Our supply chain, forecasting, and capacity planning are also informed by ML algorithms. Alexa is fueled by Natural Language Understanding and Automated Speech Recognition with deep learning; as is Prime Air. We have thousands of engineers at Amazon committed to machine learning and deep learning, and it’s a big part of our heritage.

Within AWS, we’re focused on bringing that knowledge and capability to customers through three layers of the AI stack: 1) Frameworks and Infrastructure with tools like Apache MxNet and TensorFlow, 2) Machine Learning Platforms such as Amazon SageMaker for data scientists, and, 3) API-driven Services like Amazon Bedrock, Amazon Lex, Amazon Kendra, Amazon Transcribe, Amazon Comprehend, and Amazon Rekognition to quickly add intelligence to applications with simple API calls.

AWS is looking for a genAI/ML Solutions Architect who will be the Subject Matter Expert for helping customers in the United States design solutions that leverage our GenAI services, including Amazon Bedrock, Amazon SageMaker, and Amazon Q. As part of the team, you will work closely with customers to enable large-scale use cases, design GenAI pipelines, and drive the adoption of AWS for the AI/ML platforms. You will interact with other SAs in the field, providing guidance on their customer engagements, and you will develop white papers, blogs, reference implementations, and presentations to enable customers to fully leverage genAI on AWS. Additionally, as the voice of the customer, you will work closely with the service teams, and submit product feature requests to drive the platform forward.

You must have deep technical experience working with technologies related to artificial intelligence, machine learning and/or deep learning. A strong mathematics and statistics background is preferred in addition to experience building machine learning models. You will be familiar with the ecosystem of software vendors in the genAI space, and will leverage this knowledge to help AWS customers in their selection process.

Travel up to 30% across the United States may be possible.

Key job responsibilities

• Working with customers’ development and data science teams to deeply understand their business and technical needs. After understanding their needs, you will design solutions that make the best use of the AWS cloud platform and AWS AI/ML Services including SageMaker, Amazon Bedrock, Amazon Comprehend, Amazon Rekognition, Amazon Transcribe, Amazon Lex, Amazon Personalize, and the other AI/ML services.
• Partner with SAs, Sales, Business Development and the AI/ML Service teams to accelerate customer adoption and revenue attainment in the AMERICAS for Amazon SageMaker and related services that support GenAI use cases.
• Thought Leadership – Evangelize AWS ML services and share best practices through forums such as AWS blogs, whitepapers, reference architectures and public-speaking events such as AWS Summit, AWS re:Invent, etc.
• Act as a technical liaison between customers and the AWS SageMaker or other service teams to provide customer driven product improvement feedback.
• Develop and support an AWS internal community of GenAI related subject matter experts in the AMERICAS.

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.