Job Profile Summary: The AI / ML Engineer will design, develop, and operationalize scalable artificial intelligence and machine learning solutions that support digital transformation, student success, and learning experience initiatives. This role is responsible for developing production-ready AI systems, partnering with cross-functional teams, and contributing to the enterprise AI strategy.
The ideal candidate is hands-on, analytical, and outcome-driven, with the ability to translate complex problems into practical, and impactful AI solutions.
Job Description
Essential Duties and Responsibilities:
- Design, develop, and deploy advanced AI/ML applications using Python and cloud platforms ( GCP preferred).
- Build and operationalize generative AI solutions, including enterprise AI agents and multi-agent orchestration frameworks.
- Design, implement, and optimize AI-driven tools, applications, and automation pipelines for scalable production use.
- Apply prompt engineering and model interaction strategies to improve accuracy, reliability, and usability of generative AI systems.
- Design and implement Retrieval-Augmented Generation (RAG) architectures leveraging institutional and domain-specific data.
- Evaluate AI system performance using qualitative and quantitative metrics and incorporate feedback for continuous improvement.
- Partner with data engineering teams to develop robust data pipelines and integrate AI services into enterprise platforms.
- Collaborate with software engineers, QA, product owners, business analysts, and agile teams to deliver AI-enabled features.
- Produce and maintain technical documentation explaining system design, behavior, and recommendations for both technical and non-technical audiences.
- Participate in sprint planning, code reviews, and cross-team design discussions.
- Contribute recommendations to AI strategy, governance, and quality frameworks.
- Job Skills:
Core Technical Skills
- Advanced Python programming for AI/ML development, including TensorFlow, PyTorch, NumPy, Pandas
- API and service development using FastAPI or Flask
- Experience with cloud-native AI architectures ( GCP preferred; AWS/Azure acceptable)
Generative AI & Agentic Systems
- Design and deployment of generative AI applications integrated into enterprise software products
- Experience building enterprise-grade AI agents and multi-agent orchestration systems
- Familiarity with enterprise-ready agentic AI SDKs and frameworks
RAG & LLM Technologies
- Hands-on experience with RAG architectures and vector databases
- Experience working with LLMs, prompt engineering, and model evaluation techniques
Software Engineering & DevOps
- CI/CD pipeline implementation and maintenance using Jenkins or GitLab CI/CD
- Infrastructure-as-code experience with Terraform and/or Ansible
Professional Skills
- Strong problem-solving and systems-thinking skills
- Effective communication with both technical and non-technical stakeholders
- Self-directed, adaptable, and comfortable working in fast-paced environments
- Work Experience:
- 5+ years of experience in software development, systems integration, and enterprise implementations
- Hands-on experience evaluating and monitoring AI/LLM systems in production, including observability and performance frameworks
- Experience with cloud platforms and managed AI services (GCP preferred)
- Experience applying AI solutions in education, digital learning, or regulated environments preferred
- Demonstrated ability to lead technically complex initiatives independently
- Education:
- Bachelor's degree in Computer Science, Data Science, Engineering, or other technical field.
- All degrees must be conferred from an institution accredited by an accrediting agency recognized by the U.S. Department of Education.