AI & Intelligent Systems Enablement Manager

Biopharma Careers; Sanford (NC); Hybrid; USD 99,000 - 165,000; Full time

Benefits offered by this job

401(k) with Pfizer Matching

Paid vacation / holidays / personal &

Health benefits: medical, dental, visi

Job summary

Pfizer seeks an AI & Intelligent Systems Enablement Manager to advise on AI and digital maturity, identifying capabilities to modernize work and responsibly adopt emerging technologies.

You will design and deliver AI-enabled digital solutions, build roadmaps, train colleagues, ensure governance, and collaborate with stakeholders to improve operational performance across the site.

Qualifications

• Bachelor’s in CS/DS/Engineering with 4+ years experience.
• Master’s with >2 years, PhD with 0 years, or high school +10 years.
• Experience in AI/ML solution development and data engineering.
• Hands-on with LLMs, orchestration frameworks for agentic workflows.
• SQL or equivalent for querying data from source systems.

Responsibilities

• AI Solution Development: design AI-enabled solutions addressing business needs.
• Data Readiness: assess data availability and quality for AI.
• Digital Process Improvement: identify opportunities to digitize workflows.
• Strategy & AI Readiness: develop roadmaps integrating AI into operations.
• Site Consultation & Project Intake: guide scoping and governance.
• Site Enablement & Training: deliver awareness and upskill colleagues.
• AI Governance & Responsible Adoption: ensure guardrails against bias/hallucination.
• Technology Leadership: provide leadership across the site.

Skills

AI/ML solution development

data engineering

digital solutions delivery

LLMs and orchestration frameworks

prompt engineering

SQL querying

low-code/no-code platforms

data readiness assessment

governance & responsible AI

problem translation to business value

Education

Bachelor’s degree in Computer Science, Data Science, Engineering, or related field

Master’s degree with >2 years of experience

PhD with 0 years of experience

High School Diploma + 10 years experience

Associate’s degree + 8 years experience

Tools

LangChain

OpenAI APIs

PowerBI

PowerAutomate

vector databases

Job description

Use Your Power for Purpose

The AI & Intelligent Systems Enablement Manager serves as the site's trusted advisor on AI and digital maturity, identifying the organizational capabilities required to modernize how work gets done and to responsibly adopt emerging technologies.

This role leads the identification, design, and delivery of AI-enabled digital solutions that improve operational performance across the site. Working closely with business stakeholders, the Manager determines where digital decision-making, analytics, automation, or AI create meaningful, sustainable value, and builds it.

What You Will Achieve

In this role, you will:

• AI Solution Development
• Data Readiness
• Digital Process Improvement
• Strategy & AI Readiness
• Site Consultation & Project Intake
• Site Enablement & Training
• AI Governance & Responsible Adoption
• Technology Leadership

Design and develop AI-enabled solutions that address approved business needs, including retrieval-augmented generation (RAG) solutions and generative AI use cases. Integrate AI into existing digital products where it measurably improves business value.

Assess data availability and quality relevant to digital or AI applications. Work with data owners to close gaps needed for reliable AI outcomes.

Identify opportunities to simplify and digitize workflows. Support technology-enabled process improvements alongside CI Specialists and Improvers, and recommend and implement continuous-improvement initiatives.

Advise site leadership on AI-appropriate applications. Develop roadmaps that integrate emerging technologies into manufacturing operations, and recommend investments that strengthen AI and long-term digital performance.

Partner with business functions to identify digital improvement needs. Guide project scoping, feasibility assessment, and technology selection, and ensure initiatives follow the site's standard project intake and governance process.

Deliver awareness sessions and training that build digital and AI capability across colleagues. Support upskilling initiatives aligned with the site's Digital Workforce framework.

Ensure all solutions comply with corporate governance, security, validation, and responsible-AI requirements, including guardrails against hallucination and bias. Promote appropriate use of AI across the site and document governance decisions.

Monitor industry trends in emerging AI technologies and platform developments. Evaluate new tools for potential site adoption, share best practices with Digital Engineering and site leadership, and maintain awareness of evolving regulatory and governance expectations.

What Success Looks Like

• Increased operational visibility through digital tools
• Improved decision support through AI-powered guidance
• Reduced manual effort through workflow digitization
• Increased digital maturity site-wide
• AI solutions delivered with measurable, tracked business value
• Increased colleague digital and AI fluency

Here Is What You Need (Minimum Requirements)

• Applicant must have a Bachelor’s degree in Computer Science, Data Science, Engineering, or a related field with at least 4 years of experience OR Master’s degree with more than 2 years of experience, OR a PhD with 0 years of experience OR High School Diploma (or Equivalent) and 10 years of relevant experience OR an Associate’s degree with 8 years of experience.
• Experience in AI/ML solution development, data engineering, or digital solutions delivery
• Hands‑on experience with large language models and orchestration frameworks (e.g., LangChain, OpenAI APIs, or similar) for building agentic workflows
• Experience designing tool‑augmented agents, function calling, retrieval‑augmented generation, memory systems, and planning/execution loops, rather than single‑shot prompts
• Working knowledge of vector databases, embeddings, and retrieval systems to support accurate, scalable knowledge retrieval
• Experience applying prompt engineering, evaluation, and guardrail techniques (e.g., hallucination mitigation, output validation) to production‑grade AI systems
• Experience with low‑code/no‑code platforms such as PowerBI and PowerAutomate
• Demonstrated experience assessing data quality and readiness (completeness, accuracy, consistency, timeliness) for analytics or AI use cases
• Proficiency in SQL or equivalent tools for querying and profiling data directly from source systems
• Understanding of the differing data‑quality requirements across AI approaches (e.g., retrieval‑based, predictive, generative)
• Familiarity with site operational systems (e.g., LIMS, SAP, EAMS, quality management systems)
• Strong ability to translate technical capability into business value for non‑technical stakeholders
• Comfort operating across both strategic advisory work and hands‑on technical delivery

Bonus Points If You Have (Preferred Requirements)

• Experience in pharmaceutical, biotech, or other regulated manufacturing environments (GxP, CSV)
• Exposure to AI governance or responsible‑AI frameworks
• Experience training or upskilling colleagues on new digital tools
• Awareness of production AI system considerations such as latency, cost efficiency, and observability

Other job details

Last day to apply: September 18th, 2026

Work Location Assignment: Hybrid

Salary & Benefits

The annual base salary for this position ranges from $99,200.00 to $165,400.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 12.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments.

• Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage.
• Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com).
• Relocation assistance may be available based on business needs and/or eligibility.
• Candidates must be authorized to be employed in the U.S. by any employer.
• U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.
• Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.

Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email [e-mail] . This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.

To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.