AI Implementation Specialist (Contech) - CHI

Human Agency; Chicago (IL); On-site; USD 120,000 - 180,000; Full time

Job summary

Human Agency is seeking an AI Implementation Specialist to bridge field operations with cutting‑edge contech solutions. You will shadow jobsites, capture expert knowledge, and translate insights into product and venture studio opportunities.

You will coach field teams on AI-enabled workflows, identify high‑leverage use cases, and communicate technology bets to leadership with a practitioner’s perspective.

Qualifications

• 3+ years in construction or field operations
• Strong understanding of contech landscape and players
• AI workflows and tooling experience beyond basic usage
• Excellent communication across executives and field teams

Responsibilities

• Map real field workflows by shadowing project engineers and superintendents
• Capture tacit knowledge and codify it into actionable briefs for product
• Build a living knowledge base of construction tech gaps and workflows
• Evaluate tech options against real jobsite needs and provide fit assessments
• Brief leadership on trends, opportunities, and investment bets with a practitioner view
• Partner with venture studio to shape tech roadmap and opportunities

Skills

Construction field experience

Contech fluency

AI literacy

Exceptional communication

Willingness to travel

Tools

Procore

OpenSpace

BIM tools

Job description

AI Implementation Specialist (Contech) - CHI

Chicago

Location: Hybrid (US only) + 60–80% travel to jobsites nationwide. In practice, this probably looks like 1-2 days traveling each week or bi‑weekly throughout the year, but travel cadence may vary. Depending on location, you may also be expected to spend time in client offices more often.

Application: If you have a presentation/training sample from something you developed and led, we'd love to see it. Feel free to attach with your application (or be ready to share once contacted for an interview).

A note before you read further

The world is changing fast, and so is this role. We can't fully tell you what this job looks like in six months. That's true of every role at Human Agency right now. What we need from you, no matter what: accountability, curiosity, and a builder‑first mindset. If that sounds exciting, keep reading. If it sounds intimidating but you're still interested, let's talk. If none of that sounds like you, that's okay. This probably isn't your spot.

The Opportunity

We partner with large design‑build companies (~$10B revenue) that employ thousands of project engineers and project managers running complex jobsites across the country. Human Agency is building custom AI tools and strategies to make those teams dramatically more effective. The missing piece is someone who lives in the field, understands how construction actually works, and can connect the dots between emerging technology and real jobsite needs.

That’s this role. You’ll travel to active jobsites, shadow project teams, and develop a deep, current picture of how work gets done, where it breaks down, and where technology can genuinely help. You’ll be the person who’s wildly up to speed on everything happening in construction technology — from autonomous equipment to AI‑assisted estimating to reality capture — and can evaluate where each piece might actually fit in the real workflows you’re observing.

You carry two mandates. Enablement: helping field teams understand and leverage AI tools to work better, faster, and smarter. Intelligence: capturing expert knowledge from the people who actually build things, understanding the technology landscape with depth and nuance, and feeding those insights directly into Human Agency’s venture studio and product roadmap. Your perspective shapes what we build, who we invest in, and how we think about making our design‑build partners great.

What You’ll Own

Field Intelligence & Expert Knowledge Capture

• Conduct structured job shadows of Project Engineers, Project Managers, and superintendents across project types — healthcare, industrial, data centers, commercial — to map how work actually flows day‑to‑day and where the friction, waste, and brilliance live.
• Extract and codify expert knowledge from experienced construction professionals. The people you shadow know things that aren’t written down anywhere. Your job is to capture that institutional intelligence and make it an asset.
• Synthesize field observations into actionable briefs for Human Agency’s venture studio and product teams, directly informing what to build, what to invest in, and where the biggest opportunities are.
• Build and maintain a living knowledge base of construction workflows, pain points, and technology gaps across our design‑build partners’ project portfolios.
• Identify systemic patterns across jobsites and project types that point to high‑leverage opportunities for technology intervention or process improvement.
• Maintain comprehensive, current knowledge of the construction technology landscape. You should have an informed opinion on every major platform, startup, and emerging capability in the space.
• Evaluate emerging technologies like Bedrock Robotics (autonomous heavy equipment), reality capture tools, AI co‑pilots for estimating and scheduling, and next‑generation project management platforms against real jobsite needs you’re observing firsthand.
• Develop technology fit assessments: given what you see in the field, where could a given tool actually create value vs. where would it be shelfware? Your judgment on this is the product.
• Brief Human Agency and client leadership on contech trends, investment‑worthy companies, and technology bets with a practitioner’s perspective, not a vendor’s pitch.
• Contribute directly to Human Agency’s venture studio thesis on where the AEC industry is heading and which technology gaps represent real opportunities.

AI Enablement & Coaching

• Help jobsite teams understand and adopt AI‑assisted workflows that Human Agency has built for the client — tools for submittals, change orders, RFP assessment, meeting synthesis, quality knowledge, and more.
• Run hands‑on coaching sessions (1:1, small group, lunch‑and‑learns) that translate AI capabilities into construction language. You’re teaching a PM how this saves them an hour on submittals, not lecturing about large language models.
• Identify the highest‑leverage AI use cases for specific roles and project types based on what you’re seeing in the field, and work with our product team to customize solutions accordingly.
• Serve as the credible, trusted voice on AI and technology for field teams. You earn this by understanding their work, not by evangelizing from a slide deck.
• Surface adoption barriers, user friction, and workflow mismatches back to the product team so tools get better with every jobsite visit.

Who You Are

Required

• Construction industry experience (3+ years) with time spent on or around jobsites. You know what a three‑week lookahead is, you’ve seen a PE’s actual day, and you understand the difference between how construction is supposed to work and how it actually works. Backgrounds in project engineering, project management, field operations, or construction technology.
• Deep fluency with the contech landscape. You follow the space obsessively — you know the players, the platforms, the funding rounds, and the gaps. You have a point of view on where it’s all heading.
• AI literacy that goes beyond using ChatGPT. You’ve built workflows, automated processes, and can demonstrate how AI tools change the way people work. You can teach this to others.
• Exceptional communication skills across audiences — you can have a credible conversation with a superintendent on a slab at 6am and brief a C‑suite on technology strategy at 2pm.
• Comfort with heavy travel (60–80%) to jobsites across the country. This role lives in the field, not behind a desk.
• Natural credibility with construction professionals. You’re respected in those rooms because you understand the work, not just the tools.

Preferred

• Direct experience with construction technology platforms (Procore, PMWeb, OpenSpace, Bluebeam, BIM tools, or similar) — either as a power user, implementer, or builder.
• Background in construction technology or AEC innovation — whether at a startup, a GC’s operations or innovation team, or a technology consultancy serving the industry.
• Experience in technology evaluation, venture analysis, or strategic advisory roles where your judgment on “will this actually work” was the deliverable.
• Familiarity with how AI products are built — understanding how field insights and user research translate into product decisions.
• Comfort operating in a consulting structure where you’re a Human Agency team member embedded in a client’s organization and culture.

Why This Role Matters

Construction is a $13 trillion global industry where the people doing the work are brilliant but chronically underserved by their tools. Technology companies build for construction from the outside. Consultants advise from conference rooms. Nobody is living on jobsites, capturing what experts actually know, staying current on every emerging technology, and connecting those two things together.

That’s the gap this role fills. Your field intelligence shapes what Human Agency builds, who we invest in, and how we help our design‑build partners operate at the highest level. Your enablement work ensures that the tools we’ve already built actually land with the people who need them. You’re the connective tissue between technology and the real world — and in an industry this large and this underserved, that’s a position with enormous leverage.

Equal Opportunity Commitment

Human Agency is an Equal Opportunity Employer. We value diverse backgrounds and strive to build an inclusive culture where everyone feels welcomed and empowered.