AI Governance, Senior Product Manager(Flex)

UPS Supply Chain Solutions, Inc.; United States; Hybrid; USD 80,000 - 171,000; Full time

Job summary

UPS Supply Chain Solutions, Inc. is seeking a Senior Product Manager for AI Governance Platforms & Automation to drive governance workflows and lifecycle tooling for AI solutions. You will collaborate with Legal, Privacy, Security, and Enterprise Architecture to translate governance requirements into platform capabilities.

Focus on watsonx.governance, automation, and scalable governance across the AI lifecycle while aligning with policies and industry frameworks.

Qualifications

• Bachelor’s degree in Information Systems, Computer Science, Business, Engineering, Data Analytics, or a related field.
• Experience in AI/data governance, platform or product delivery, risk, or related technology roles.
• Experience delivering enterprise governance capabilities, platforms, or automation.
• Experience running cross-functional delivery involving business and technical stakeholders.
• Solid understanding of AI, machine learning, and the AI lifecycle.

Responsibilities

• Deliver and continuously improve assigned governance platform areas and capabilities across the AI lifecycle.
• Design and build workflow automation that embeds governance into intake, risk assessment, monitoring, drift management, incident response, and change control.
• Configure and maintain governance capabilities in watsonx.governance and integrated tooling.
• Write requirements and user stories that advance automation, usability, and efficiency for assigned areas.
• Operationalize lifecycle governance for AI agents, reusable assets, prompts, models, inventories, and artifacts.
• Serve as a subject matter expert for governance platform capabilities, controls, policies, and lifecycle processes.
• Keep assigned capabilities aligned to policies, standards, and external frameworks, and produce implementation guidance and enablement materials.

Skills

AI governance

Platform delivery

Risk management

Cross-functional delivery

AI lifecycle

Education

Bachelor’s degree (IS/CS/Business/Engineering/Data Analytics)

Tools

IBM watsonx.governance

Job description

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

THIS POSITION IS HYBRID AND WILL REQUIRE CANDIDATES TO WORK IN THE FOLLOWING UPS IT LOCATIONS: NEW JERSEY, ATLANTA, MARYLAND, AND KENTUCKY OFFICE 3 DAYS A WEEK

About the Role

The Senior Product Manager, AI Governance Platforms & Automation executes the governance capabilities and platform areas that make AI governance run at scale. With the strategy and roadmap set by the Lead, this role owns delivery: building and improving the workflows, automation, and lifecycle tooling that govern AI solutions from intake through retirement.

Partnering with Legal, Privacy, Security, Compliance, Enterprise Architecture, and delivery teams, the Senior Product Manager turns governance requirements into working platform capabilities on IBM watsonx.governance and connected tooling—reducing manual effort and making governance consistent and repeatable.

What You’ll Do

• Deliver and continuously improve assigned governance platform areas and capabilities across the AI lifecycle.
• Design and build workflow automation that embeds governance into intake, risk assessment, monitoring, drift management, incident response, and change control.
• Configure and maintain governance capabilities in watsonx.governance and integrated tooling.
• Write requirements and user stories that advance automation, usability, and efficiency for assigned areas.
• Operationalize lifecycle governance for AI agents, reusable assets, prompts, models, inventories, and artifacts.
• Serve as a subject matter expert for governance platform capabilities, controls, policies, and lifecycle processes.
• Keep assigned capabilities aligned to policies, standards, and external frameworks, and produce implementation guidance and enablement materials.

Required Qualifications

• Bachelor’s degree in Information Systems, Computer Science, Business, Engineering, Data Analytics, or a related field.
• Experience in AI/data governance, platform or product delivery, risk, or related technology roles.
• Experience delivering enterprise governance capabilities, platforms, or automation.
• Experience running cross-functional delivery involving business and technical stakeholders.
• Solid understanding of AI, machine learning, and the AI lifecycle.

Preferred Qualifications

• Hands-on experience configuring governance platforms (IBM watsonx.governance or equivalent).
• Familiarity with AI Governance frameworks (NIST AI RMF, ISO/IEC 42001, and the EU AI Act).
• Experience with Agile delivery and product lifecycle management.
• Professional certifications such as IAPP AIGP.

Pay Range:

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $80,472/year to 171,228/year. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate’s work experience. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. Hired applicants may be eligible for Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law, and Discounted Employee Stock Purchase Program.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

Employer will sponsor visas for specific positions. UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.