AI-Forward Biz Systems Analyst (SaaS & Automation)

Foxit; Abbeyville (CO); On-site; USD 90,000 - 130,000; Full time

Job summary

Foxit is seeking a Business Systems Analyst to partner across business and technology teams to improve applications, workflows, integrations, and processes that power our global operations. This broad, hands-on role covers system analysis, application administration, and operational support, with a focus on automation and AI-enabled workflows to drive reliability and efficiency.

You will work with data teams to ensure quality, manage UAT, and help translate business needs into scalable technical

Qualifications

• 5+ years of experience in Business Systems Analysis or related disciplines.
• Experience supporting enterprise SaaS applications.
• Experience with systems integrations, APIs, and workflow automation.
• Strong SDLC knowledge across Agile, hybrid, and Waterfall.
• Ability to translate business requirements into technical specifications.
• Ability to work with stakeholders, tech teams, and data teams.
• AI-forward mindset with interest in leveraging emerging technologies.

Responsibilities

• Partner with stakeholders to optimize and scale business apps and processes.
• Gather and translate requirements into technical specs and plans.
• Support integrations, APIs, automation across platforms.
• Collaborate with Data Engineering for reporting and data quality.
• Lead UAT, regression testing, and post-release stabilization.
• Develop and maintain runbooks and system docs.
• Identify opportunities for automation and AI-assisted workflows.
• Improve scalability and reliability of Foxit's business tech ecosystem.
• Take ownership of application administration as needed.

Skills

5+ years

Enterprise SaaS

Integrations & APIs

SDLC - Agile/Waterfall

Requirements translation

Cross-functional collaboration

AI-forward mindset

Tools

Salesforce

HubSpot

NetSuite

Databricks

iPaaS

DealHub

Job description

Foxit is remaking the way the world interacts with documents through advanced PDF technology and tools. We are a leading global software provider of fast, affordable, and secure PDF solutions that are used by millions of people worldwide. Winner of numerous awards, Foxit has customers in more than 200 countries and global operations. We have a complete product line and an exciting and aggressive development schedule. Our proven PDF technology is disrupting the status quo establishment and has accelerated our company growth. We are proud to list as customers Google, Amazon, and NASDAQ, and with your skills and help, we plan to add many more. Foxit has offices all over the world, including locations in the US, Asia, Europe, and Australia. For more information, please visithttps://www.foxit.com.

Business Systems Analyst

About Foxit

Foxit is transforming the way the world interacts with documents through advanced PDF technology and intelligent document solutions. As a leading global software provider, we deliver fast, affordable, and secure PDF solutions used by millions of people worldwide.

Our customers span more than 200 countries, supported by teams across the US, Asia, Europe, and Australia.

The Role

Foxit is looking for a Business Systems Analyst to partner across our business and technology organizations to improve the applications, workflows, integrations, and processes that power our global operations.

This is a broad, hands-on business systems role. While systems analysis is the core discipline, every member of the team is expected to take ownership of application administration and operational support regardless of title.

You will serve as a bridge between functional stakeholders, technical teams, and data operations—helping translate business needs into scalable technical solutions while improving reliability, efficiency, and automation across our technology ecosystem.

We are particularly interested in candidates with an AI-forward mindset who can identify opportunities to leverage automation, AI-assisted workflows, and emerging enterprise technologies.

What You'll Do

• Partner with business and technology stakeholders to support, optimize, and scale business applications and operational processes.

• Gather, document, and translate business requirements into technical specifications, workflows, and delivery plans.

• Support systems integrations, APIs, workflow automation, and operational dependencies across business platforms and data systems.

• Partner with Data Engineering and Analytics teams on reporting requirements, data quality, and downstream analytics needs.

• Lead and support UAT, regression testing, deployment validation, and post-release stabilization.

• Develop and maintain process documentation, system documentation, and operational runbooks.

• Identify opportunities for automation, process standardization, and AI-assisted workflows.

• Help improve the scalability, reliability, and operational efficiency of Foxit's business technology ecosystem.

• Take ownership of application administration and operational responsibilities as needed across the team's systems and platforms.

What We're Looking For

Required Qualifications

• 5+ years of experience in Business Systems Analysis, Applications Support, Business Process Improvement, or a related discipline.

• Experience supporting enterprise SaaS applications and business systems.

• Experience working with systems integrations, APIs, and workflow automation.

• Strong understanding of the Software Development Lifecycle (SDLC) across Agile, hybrid, and Waterfall delivery environments.

• Strong ability to translate business requirements into technical requirements, workflows, and actionable solutions.

• Comfortable working across business stakeholders, technical teams, and data-focused teams.

• Strong problem-solving, documentation, testing, and process-improvement skills.

• An AI-forward mindset and interest in applying emerging technologies to improve business operations.

Preferred Experience

Experience with one or more of the following enterprise platforms or technologies is a plus:

• CRM, ERP, CPQ, marketing automation, or document workflow platforms

• Salesforce

• HubSpot

• DealHub

• NetSuite

• Databricks

• iPaaS and integration middleware

• AI-enabled enterprise applications, automation capabilities, and copilots

Why Foxit?

This is an opportunity to work across a broad and evolving business technology environment with meaningful exposure to enterprise applications, integrations, automation, data, and AI.

You'll help shape how Foxit scales its systems and operational processes while working closely with stakeholders across a global organization.

The role description doesn't fit 100%? But you have the feeling that Foxit could give your career a boost? Let's talk anyway andtell us your story! We are still growing, and some job profiles are not written yet!

Foxit is a progressive, open-minded meritocracy. What you’re capable of matters, the rest doesn’t. (We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.)

For US Positions: Being authorized to work in the U.S. is a precondition of employment. Foxit Software will not sponsor applicants for work visas.