Lead Carters’ enterprise AI Center of Excellence (CoE) as a player-coach, combining hands-on AI delivery with people leadership to ship, support, and scale high-impact AI capabilities.
Responsibilities
- Manage the AI CoE development team (Junior/Mid AI Developers and intern developers), including assignments, priorities, performance, and career growth
- Own sprint planning and drive delivery execution for the CoE build backlog, in partnership with the Solutions Manager’s intake and prioritization
- Run code and design reviews; unblock developers and manage delivery risks and dependencies
- Coordinate with Forward-Deployed Engineers so embedded builds follow CoE standards and hand back cleanly
- Report delivery status, capacity, and velocity to CoE leadership
- Personally design and build the most complex and/or highest-stakes AI solutions, including agentic workflows, LLM applications, skills, and connector-based automations
- Consult with business units and Forward-Deployed Engineers on feasibility, approach, and effort, turning ambiguous asks into buildable designs
- Prototype new patterns (examples provided): natural-language query over governed data, document generation, incident summarization
- Harden successful pilots into production solutions
- Serve as the escalation point for technical issues across CoE-supported solutions
- Define and enforce development standards for AI solutions, including coding practices, testing, documentation, versioning, and release management
- Curate the CoE pattern library of reusable, governed building blocks for business super users and champions
- Partner with the AI Security & Governance Manager to ensure each building pass security review efficiently, including access controls, data flows, and prompt-injection safeguards
- Mentor super developers in business units with office hours and paired builds that move prototypes into supported solutions
Requirements
- 7+ years of software and/or data analytics development experience
- 2+ years leading or managing developers, including 1+ years building Generative AI (GenAI)/large language models (LLMs)-based solutions
- Hands-on AI development experience shipping LLM applications, agentic workflows, or AI-powered automations against enterprise systems and APIs
- Proven experience with enterprise AI platforms and frameworks (examples provided): Claude/Anthropic API, Azure OpenAI, MCP-style tool integrations, RAG architectures
- Experience leading sprint planning, backlog grooming, and prioritization processes with stakeholders to deliver critical features and meet strategic goals
- Communication strengths partnering with non-technical stakeholders, clarifying ambiguous needs, facilitating productive discussions, and providing clear, constructive, and empathetic feedback to developers
- Delivery leadership with an agile track record: backlog management, code review discipline, and predictable releases
- Integration fluency with enterprise data and platform integrations (examples provided): BI tools, cloud data warehouses, collaboration and ticketing systems
- Bachelor’s degree in Computer Science, Software Engineering, and/or a related field (or equivalent practical experience)
Technologies
- Claude/Anthropic API
- Azure OpenAI
- MCP-style tool integrations
- RAG architectures
Preferred Skills and Experience
- Familiarity with MLOps/LLMOps practices: evaluation, monitoring, versioning, and cost management
- Retail or consumer-products industry experience
- Experience building cross-functional teams and supporting team development
Location: Atlanta, GA (onsite)