AI Engineer - Lead Software Engineer

Aumni; Palo Alto (CA); On-site; USD 180,000 - 240,000; Full time

Job summary

JPMorganChase in Palo Alto seeks a Lead Software Engineer to architect and deliver scalable, enterprise-grade AI platforms leveraging LLMs and agentic workflows. You will design cloud-native solutions on AWS, build production-grade AI services, and drive reliability, observability, and cost controls across teams.

The role emphasizes hands-on delivery, collaboration with product and engineering, and mentoring of senior engineers to push technology directions while ensuring secure, compliant AI

Qualifications

• Formal training or certification on software engineering concepts and 5+ years applied experience.
• Experience architecting and shipping production large language model applications, including agentic workflows and tool integration patterns.
• Strong software engineering fundamentals with ability to deliver cloud-native services using containers and serverless designs on AWS.
• Proficiency designing distributed systems with asynchronous workflows, durable messaging, and scalable data access patterns.
• Experience building retrieval-augmented generation solutions (embeddings, semantic search, grounding) and managing prompt lifecycle/versioning.
• Demonstrated ability to implement evaluation and monitoring approaches for model quality, reliability, and safe behavior over time.
• Strong API design skills, including secure integration patterns and reusable platform capability development.
• Proven technical leadership skills, including mentoring, driving architecture decisions, and influencing cross-functional stakeholders.
• Hands-on experience using enterprise-authorized AI-assisted software development tools within the work environment with demonstrated ability to critically evaluate, validate, and refine AI-generated outputs for correctness, performance, and security.
• Understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; ability to guide peers on safe and effective usage within team practices.

Responsibilities

• Lead the architecture and hands-on delivery of scalable, reliable agentic AI platforms for enterprise workflows.
• Design and build production-grade AI systems including agents, skills, memory patterns, guardrails, and tool-use orchestration.
• Architect retrieval and context-engineering approaches including embeddings, semantic search, grounding, summarization, and prompt/version management.
• Engineer cloud-native AI services on AWS using containers and serverless patterns, event-driven messaging, and distributed data stores.
• Optimize platform performance across latency, throughput, scalability, caching, context efficiency, and cost controls.
• Build well-governed APIs and integrations that connect AI capabilities to enterprise platforms, tools, and business processes.
• Establish evaluation, experimentation, regression testing, and observability frameworks to continuously improve quality and agent behavior.
• Define engineering standards for reliability, security, and safe AI operation across the platform lifecycle.
• Mentor senior engineers and influence engineering direction through code reviews, architecture forums, and cross-team technical leadership.
• Leverages enterprise-authorized AI coding assist tools to improve code quality, delivery speed, and productivity across complex deliverables, while validating outputs through peer review, automated testing, and secure coding standards.
• Applies knowledge of SDLC tools and automation capabilities to improve value realized by automation.

Skills

LLM systems

Agentic AI platforms

AWS cloud

Containers

Serverless

Mentoring

Education

Bachelor's degree in CS or related field

Tools

Kubernetes

Terraform

Git

Observability tools

Job description

As an Lead Software Engineer at JPMorganChase within Enterprise Technology, you will lead the architecture and hands-on implementation of scalable large language model systems and agentic AI platforms for enterprise use cases leveraging LLM Suite. You will design cloud-native solutions, establish evaluation and observability standards, and drive technical decisions across teams to improve reliability, cost, and developer velocity. LLM Suite is JPMorganChase’s premier internally built AI tool leveraged by +250k employees for everything from individual productivity to larger scale, business solutions.

Build and scale production AI platforms that turn large language model capabilities into reliable, secure, and measurable business outcomes. You will partner across product and engineering teams to design architectures, ship reusable capabilities, and raise quality through strong engineering practices and technical leadership.

Job responsibilities

• Lead the architecture and hands-on delivery of scalable, reliable agentic AI platforms for enterprise workflows
• Design and build production-grade AI systems including agents, skills, memory patterns, guardrails, and tool-use orchestration
• Architect retrieval and context-engineering approaches including embeddings, semantic search, grounding, summarization, and prompt/version management
• Engineer cloud-native AI services on AWS using containers and serverless patterns, event-driven messaging, and distributed data stores
• Optimize platform performance across latency, throughput, scalability, caching, context efficiency, and cost controls
• Build well-governed APIs and integrations that connect AI capabilities to enterprise platforms, tools, and business processes
• Establish evaluation, experimentation, regression testing, and observability frameworks to continuously improve quality and agent behavior
• Define engineering standards for reliability, security, and safe AI operation across the platform lifecycle
• Mentor senior engineers and influence engineering direction through code reviews, architecture forums, and cross-team technical leadership
• Leverages enterprise-authorized AI coding assist tools within the work environment to improve code quality, delivery speed, and productivity across complex deliverables (e.g., code generation/refactoring, unit test creation, documentation), while validating outputs through peer review, automated testing, and secure coding standards; contributes learnings and reusable patterns to improve broader team effectiveness.
• Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.

Required qualifications, capabilities and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience
• Experience architecting and shipping production large language model applications, including agentic workflows and tool integration patterns
• Strong software engineering fundamentals with ability to deliver cloud-native services using containers and serverless designs on AWS
• Proficiency designing distributed systems with asynchronous workflows, durable messaging, and scalable data access patterns
• Experience building retrieval-augmented generation solutions (embeddings, semantic search, grounding) and managing prompt lifecycle/versioning
• Demonstrated ability to implement evaluation and monitoring approaches for model quality, reliability, and safe behavior over time
• Strong API design skills, including secure integration patterns and reusable platform capability development
• Proven technical leadership skills, including mentoring, driving architecture decisions, and influencing cross-functional stakeholders
• Hands-on experience using enterprise-authorized AI-assisted software development tools within the work environment (e.g., for coding, test creation, troubleshooting, or documentation) with demonstrated ability to critically evaluate, validate, and refine AI-generated outputs for correctness, performance, and security.
• Understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; ability to guide peers on safe and effective usage within team practices.

Preferred qualifications, capabilities and skills

• Experience building standardized evaluation harnesses, automated regression suites, and experimentation platforms for large language model systems
• Hands-on experience with Kubernetes-based deployment patterns and operational excellence practices for high-availability services
• Experience applying privacy, data minimization, and safe AI guardrail patterns in regulated or high-risk environments
• Familiarity with context-efficiency optimization techniques and cost governance for large language model workloads
• Experience building reusable developer platforms, reference architectures, and technical standards across multiple teams

FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Our professionals in our Corporate Functions cover a diverse range from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success. Carry out critical tech solutions across multiple technical areas as an integral part of an agile team