AI Engineer

Auxy; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Remote work

Job summary

Auxy is hiring to develop the systems behind AI voice and chat agents, focusing on how they interpret speech and text, decide actions, and respond reliably at scale. You will evaluate performance against real conversations and ship improvements that affect customer outcomes while balancing speed and dependable operation.

Join a fully remote team, collaborate with customer-facing groups, explore new techniques, and bring practical value to production services.

Qualifications

• Hands-on experience building applications that use large language models.
• Strong Python skills and comfort working with production services.
• Evidence-based testing mindset for changes before release.

Responsibilities

• Build and improve the pipelines that power voice and chat agents.
• Create evaluations to determine whether changes improve agent performance.
• Reduce delays and errors in live interactions.
• Collaborate with customer-facing teams to turn difficult conversations into product fixes.
• Assess new techniques and deploy them when valuable.

Skills

LLM applications

Python

Testing mindset

Job description

Role overview

Develop the systems behind AI voice and chat agents, with a focus on how they interpret speech and text, choose actions, use tools, and respond reliably. You will evaluate performance against real conversations and ship improvements that affect customer outcomes, balancing response quality with speed and dependable operation.

Responsibilities

• Build and improve the pipelines that power voice and chat agents.
• Create evaluations to determine whether changes improve agent performance.
• Reduce delays and errors in live interactions.
• Work with customer-facing teams to turn difficult conversation cases into product fixes.
• Assess new techniques and introduce them when they offer practical value.

Requirements

• Hands-on experience building applications that use large language models.
• Strong Python skills and comfort working with production services.
• A careful, evidence-based approach to testing changes before release.

Nice to have

• Experience with speech systems, retrieval, or agent tooling.

Benefits and work setup

• Remote work; candidates may be located in any country.
• The product supports customer service teams with AI voice and chat agents alongside ticketing, messaging, and workflow automation.