AI Enablement, Product & Platforms, Senior Director

Elevance Health; Atlanta (GA); Hybrid; USD 260,000 - 360,000; Full time

Job summary

Elevance Health seeks an AI Enablement, Product & Platforms Senior Director to lead strategic AI integration across health services. Reporting to the Staff VP of Product Platforms and AI Platforms, you will unite clinical product owners and platform teams to identify and implement AI use cases that elevate product capabilities.

This role requires a BA/BS plus 7+ years of experience, with MBA preferred, and a track record of leading enterprise AI initiatives in a matrixed healthcare environment.

Qualifications

• Requires a BA/BS degree and a minimum of 7 years of related experience; or any combination of education and experience, which would provide an equivalent background.
• MBA preferred.

Responsibilities

• Develop, implement and oversee AI-enabled product & platform strategy across health services.
• Drive AI adoption and governance within PLM and care platforms.
• Collaborate with product managers and clinical leaders to translate AI opportunities into action.
• Partner with Digital Platforms & AI Office and IT to deploy AI solutions aligned with business goals.
• Define system requirements and measure ROI for AI initiatives.

Skills

Strategic thinking

AI governance

Cross-functional collaboration

Leadership

Education

BA/BS degree

MBA

Job description

AI Enablement, Product & Platforms, Senior Director

Location: This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.

The AI Enablement, Product & Platforms, Senior Director is responsible for leading the strategic integration and enablement of AI across our diverse health services portfolio. Reporting to the Staff VP of Product Platforms and AI Platforms, this role requires a dynamic leader capable of collaborating across all products and platforms and with business clinical product owners across Health, Insights, Rx and Operations to identify and implement innovative AI use cases. Will serve as a strategic consultant, inspiring clinical product leaders to embrace AI-driven enhancements that elevate product capabilities.

How You Will Make an Impact:

• Develop, implement, and oversee a competitive products and product platform strategy with a focus on AI integration to drive innovation and operational excellence.
• Will drive the adoption of AI, Carelon's AI Governance, AI Enablement of PLM, transforming our clinical products and platforms to deliver groundbreaking health service solutions.
• Partner with product managers and clinical product leaders, offering strategic advice and consulting on AI deployment to elevate product capabilities and adoption rates.
• Collaborate with Elevance Health's Digital Platforms & AI Office and Carelon's IT organization to build and deploy AI solutions that resonate with business objectives.
• Track individual product performance, identifying opportunities for AI enhancement by analyzing benefit design, market segment, and sub-region metrics.
• Support the development of both short- and long-term strategic plans, aligning them with AI-driven market, sales, and profitability objectives.
• Identify and communicate system needs to support AI strategy, develop system requirements and measure ROI for AI initiatives.
• Lead and manage project teams through complex, enterprise-wide initiatives, including AI strategy implementation, portfolio repositioning, and legislative or policy changes as they pertain to AI deployment.

Minimum Requirements:

Requires a BA/BS degree and a minimum of 7 years of related experience; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities, and Experiences:

• Strategic thinking skills with a deep understanding of AI's potential within clinical product environments is strongly preferred.
• Experience developing innovative AI enhancements to clinical products and platforms is preferred.
• Experience fostering high-level business conversations that translate into actionable AI opportunities for the product portfolio is preferred.
• Healthcare Product development and management experiences with clinical products and related product platforms such as utilization management, case management, care management, and disease management is preferred.
• Experience developing clinical products for health plans or health services is preferred.
• Successful experience working in a complex, matrixed business environment is preferred.
• MBA preferred.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process should submit the Accessibility Accommodation Request Form and a member of the team will be in contact.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.