AI Enablement Director

MadHive; New York (NY); Hybrid; USD 200,000 - 225,000; Full time

Job summary

Madhive is seeking an AI Enablement Director to drive internal transformation by weaving AI into how our teams work. This builder-operator role shifts focus from manual tasks to high-leverage output, listening to needs, building automated tools, and partnering with leaders to drive measurable productivity gains.

This hybrid NYC-based role combines hands-on development with change leadership to scale AI adoption across the organization and deliver tangible business results.

Qualifications

• 8-12 years of experience blending hands-on building with driving tool adoption.
• Ability to prototype workflows and wire up AI tools.
• Proven track record of driving adoption across diverse teams.
• Rigorous measurement and data-driven decision making.
• Ability to ship reliable, production-ready solutions.

Responsibilities

• Design and ship AI-enabled workflows and cross-cutting tools for technical and non-technical teams.
• Establish fluency standards and practical benchmarks for AI usage, productivity, and impact.
• Lead employee AI training and adoption programs with People and L&D teams.
• Develop internal load-bearing applications and AI integrations for long-term operations.
• Serve as a change agent, driving adoption with measurable gains across teams.
• Define measurable success criteria for each workflow before building.
• Integrate automations with existing systems (Salesforce, Jira) and resolve blockers.

Skills

Technical craft

Change leadership

Collaboration

Growth mindset

Production judgment

Job description

Madhive is the leading independent and fully customizable operating system built to help local media professionals build profitable, differentiated, and efficient businesses. Madhive empowers sales teams to extend their reach into streaming and connects local advertisers with the communities they serve. Madhive’s platform provides the unique ability to reach local audiences at national scale, with premium supply partnerships and end-to-end tools for planning, targeting, and measuring full-funnel campaign outcomes. Powering campaigns for over 30,000 small and medium businesses per day, Madhive is driving the evolution of local media.

AI Enablement Director

Madhive is seeking an AI Enablement Director to drive internal transformation by weaving AI into the fabric of how our teams work. This is a builder-operator role designed to lift the work our people do by shifting focus from manual drudgery to high-leverage strategic output. You will listen to functional needs, build load-bearing V1 automations, and partner with leaders to drive lasting adoption and measurable productivity gains across teams.

This is a hybrid role, working 3 days a week at Madhive HQ in the Financial District of New York City.

Key Responsibilities

• Design and ship AI-enabled workflows and cross-cutting tools for technical and non-technical teams.

• Establish fluency standards and practical benchmarks for AI usage, productivity, and organizational impact.

• Lead employee AI training and adoption programs in close partnership with the People and L&D teams.

• Develop a portfolio of internal load-bearing applications and AI integrations, transitioning successful solutions to functional owners for long-term operations.

• Serve as a change agent, leading adoption by visibly using tools and winning over stakeholders through measurable gains.

• Run discovery with functional leaders and define measurable success criteria for each workflow before building.

• Integrate automations with the systems teams already work in — CRM, ticketing, and workflow tools such as Salesforce, Jira, or equivalents — resolving data-readiness and permissions blockers so solutions are production-ready, not experimental.

• Drive adoption in: build trust, reduce friction, and ensure shipped solutions are actively used, with human review queues and audit trails where outputs need oversight.

What You'll Bring

• Technical Craft: 8-12 years of experience blending hands-on building with driving tool adoption. You are technical enough to prototype workflows and wire up agentic coding tools (e.g., Claude Code, Cursor).

• Change Leadership: A proven track record of driving adoption of new ways of working across diverse teams with documented evidence of impact.

• Collaboration: Low-ego and highly collaborative; able to sit with function leaders to translate real business needs into load-bearing solutions.

• Mindset: Grit in ambiguity and a rigorous approach to measurement. You frame work as elevation and capacity building, never headcount reduction.

• Production Judgment: You ship to a reliability, latency, and observability bar appropriate for daily business use, and operate with high agency under ambiguity — scoping work, sequencing delivery, and removing blockers independently.

How We Measure Success

• Workflow Multiplier (North Star): Measurable increase in workload-per-person on targeted workflows. The goal is to automate entire workflows so a team handles materially more volume — deals, tickets, analyses, reports — without added headcount, not to shave minutes off discrete tasks.

• Efficiency Gains: Tangible reduction in time-to-produce and manual people-hours per outcome across teams.

• Employee Morale: Qualitative and quantitative shifts in sentiment as employees move out of drudgery into more strategic, energizing work.

Location / Work Model

Hybrid, NYC – 3 days in office, with travel to other Madhive locations as needed.

The approximate compensation range for this position is $200,000-$225,000. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors, including the applicant's experience, knowledge, skills, and abilities, as well as internal equity among our team.

#LI-Hybrid

We are Madhive

Madhive is a dynamic, diverse, innovative, and friendly place to work. We embrace our differences and believe they fuel our creativity. We come from varied backgrounds and think that’s important. Whether it’s taking ideas from previous lives and applying them in different ways or creating something completely new, we are all trail‑blazing team players who think big and want to make an impact.

We are committed to cultivating a culture of inclusion and collaboration. We welcome diversity in education, culture, opinions, race, ethnicity, gender identity, veteran status, religion, disability, sexual orientation, and beliefs.

Please be advised that we will NOT be using third-party recruiting agencies for this search.