AI-Driven SAP Customer Success Intern (iXp)

SAP IT Business Systeme; Chicago (IL); Hybrid; USD 33,000 - 55,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

SAP is offering a SAP Customer Success iXp Intern – SAP Experience Center Showcase Support in Chicago, IL, with a hybrid schedule and full-time commitment. The role emphasizes hands-on event coordination, AI-content creation, and cross-functional collaboration to showcase SAP innovations.

Ideal candidates are current students or recent grads in CS/engineering/business, skilled in Microsoft 365, and eager to learn through mentors. Start date is Nov/Dec 2026 with a 12-month term.

Qualifications

• Currently enrolled or recent graduate from an academic program (Preferred Focus Areas: Computer Science, Engineering, Business Administration, or related field)
• Proficient in Microsoft 365 tools (PowerPoint, Word, Excel); comfortable with AI-assisted content creation
• Strong effective communication and interpersonal skills; able to work in global, cross-functional environments
• Curiosity in agentic AI, context engineering, and AI data analytics; fast learner with a drive to understand how things work
• Demonstrated interest or experience in event planning and project management; thrives in dynamic environments with grace under pressure

Responsibilities

• Prepare and execute customized customer tours, including space setup, content customization, and broadcasting support
• Coordinate logistics for onsite, virtual, and hybrid customer and partner events with close attention to detail
• Curate AI-driven content for customer showcases and executive briefings — including presentations, reports, and video assets
• Use AI data analytics and context engineering to support post-event analysis and performance tracking
• Maintain the Experience Center environment and coordinate with third-party partners for proactive troubleshooting
• Learn the SAP Experience Center innovation portfolio and present it to customers after gaining proficiency
• Contribute to complex problem solving and strategic projects across North American Experience Centers

Skills

Communication

Cross-functional

AI content creation

Event planning

Fast learner

Education

Student/Recent grad

Tools

Microsoft 365

Job description

SAP is offering a SAP Customer Success iXp Intern – SAP Experience Center Showcase Support in Chicago, IL, with a hybrid schedule and full-time commitment. The role emphasizes hands-on event coordination, AI-content creation, and cross-functional collaboration to showcase SAP innovations.

Ideal candidates are current students or recent grads in CS/engineering/business, skilled in Microsoft 365, and eager to learn through mentors. Start date is Nov/Dec 2026 with a 12-month term.