AI & DATA Senior Manager - Platform Engineering Lead

ITSMF; Charlotte (NC); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life insurance

401k plan and retirement benefits

Vacation and sick days

Job summary

Truist Financial Corporation is seeking a leader to drive the development and deployment of AI models and data architectures, improving business processes and system performance. You will manage a small to mid-sized AI and data team, enforce governance standards, and collaborate cross-functionally to apply AI and analytics for actionable insights.

The role requires a Bachelor’s degree and 7+ years in AI/data, with preferred advanced degree and experience in financial services.

Qualifications

• Bachelor’s degree in Computer Science, Data Science, AI, Software Engineering, or related field or equivalent.
• Minimum of 7 years of professional AI and data experience.
• Experience managing teams and delivering AI/data-driven solutions.
• Strong knowledge of AI models, data architectures, and analytics methodologies.

Responsibilities

• Lead development and deployment of AI models and data architectures to improve processes and performance.
• Manage a small to mid-sized AI and data team.
• Develop and enforce AI/data governance and compliance standards.
• Collaborate cross-functionally to translate AI insights into business actions.
• Coach and mentor team members to grow AI expertise.

Skills

AI leadership

Data architecture

Team management

Analytics methodologies

Cross-functional collaboration

Education

Bachelor’s degree in Computer Science or related field

Advanced degree preferred

Tools

Amazon SageMaker

AWS Bedrock

AgentCore

Azure OpenAI

Job description

Regular or Temporary

Regular

Language Fluency

English (Required)

Work Shift

1st shift (United States of America)

Please review the following job description

Implements and contributes to short-term tactical and operational plans while leading the development and deployment of AI models and data architectures to improve business processes and system performance. Manages a small to mid-sized team, enforces governance standards, drives continuous improvement and innovation, and collaborates cross-functionally to apply AI and analytics for actionable business insights.

For this opportunity, Truist will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position (including, but not limited to H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN-1 or TN-2, E-3, O-1, or future sponsorship for U.S. lawful permanent residence status).

This position is onsite, office-centric (5 days a week), based in a Truist core location.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Implements and may help establish key elements of short-term (less than 1 year) tactical and operational plans with significant contribution towards the achievement of results for the job area.
• Leads the development and deployment of AI models and data architectures to enhance business processes and system performance.
• Collaborates with cross-functional teams to integrate AI solutions into business applications and workflows.
• Conducts experiments and assesses AI initiative performance to drive continuous improvement.
• Supports innovation efforts by contributing to intellectual property and advancing AI capabilities.
• Manages a small to mid-sized AI and data team consisting of lower-level Management, as well as experienced individual contributors.
• Develops and enforces AI and data governance standards aligned with organizational objectives and compliance requirements.
• Coaches and mentors teammates to build AI expertise and foster a data-driven culture.
• Makes moderate to significant improvements of AI and data processes and systems.
• Collaborates with stakeholders to identify real-world problems and apply AI and analytics for actionable insights.

Qualifications

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Qualifications

• Bachelor’s degree in Computer Science, Data Science, AI, Software Engineering, a related field, or equivalent education, training, and work-related experience.
• Minimum of 7 years of professional experience in AI and data.
• Experience managing teams and delivering AI and data-driven solutions.
• Strong knowledge of AI models, data architectures, and analytics methodologies.

Preferred Qualifications

• Advanced degree in a relevant technical or business discipline.
• Experience in the financial services industry.
• Familiarity with regulatory compliance and data governance frameworks.
• Knowledge of emerging trends in AI and data.
• Demonstrated expertise architecting and delivering production-grade AI/ML and agentic AI solutions using platforms such as Amazon SageMaker, AWS Bedrock and AgentCore, and Azure OpenAI.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.