AI/Data Center Industry Principal

FedEx; Collierville (TN); Hybrid; USD 118,000 - 268,000; Full time

Job summary

FedEx seeks an Industry Verticals Product Principal – AI, Cloud, Data Center to lead high-impact B2B solutions across industry verticals. You will shape strategy, guide go-to-market, and collaborate with customers to deliver differentiated AI and infrastructure-driven offerings.

The role requires deep domain expertise in AI/DC and IT infrastructure, plus strong leadership to drive cross-functional execution and stakeholder alignment across the organization.

Qualifications

• 10+ years in industry verticals product & solutions management
• Advanced degree may substitute for experience

Responsibilities

• Shape and drive a compelling product vision and strategy for enterprise needs
• Lead the entire product lifecycle from ideation to Go-To-Market
• Conduct customer research and analyze trends to guide development
• Lead cross-functional orchestration with engineering, design, operations, and marketing
• Leverage analytics and customer feedback to measure impact and set KPIs
• Translate complex technical solutions into scalable business outcomes
• Define value propositions and end-to-end strategies for market adoption
• Assess customer needs and optimize approaches to meet requirements

Skills

Strategic Thinking

Product Lifecycle

Market Analysis

Cross-Functional Leadership

Data Analytics

Communication Influence

Tech Strategy

AI & Cloud

Education

Bachelor’s degree

Job description

Job Summary

As the Industry Verticals Product Principal – AI, Cloud, Data Center you will lead high-impact product initiatives for B2B vertical solutions, driving strategic decisions and innovation. You will partner with customers across various industry verticals to define, build, and launch highly differentiated solutions. Leveraging deep expertise in product strategy, customer insights, and market analysis, you will shape initiatives that drive share, profitability, and industry leadership. This role requires work experience in the AI/DC and/or IT and Technology space with a deep infrastructure knowledge.

Essential Functions

• Strategic Thinking & Vision: Shape and drive a compelling product vision and strategy that aligns with enterprise goals and addresses critical B2B / B2C market needs.
• Product Lifecycle Management: Lead the entire product lifecycle from ideation and validation to Go-To-Market & Commercialization and end-of-life.
• Market & Competitive Analysis: Serve as an advocate for industry-specific needs in all product development efforts by conducting customer research, analyzing trends, and gathering insights.
• Cross-Functional Orchestration: Lead initiatives with engineering, design, operations, and marketing teams to achieve high-yielding results and drive alignment across the organization.
• Data & Analytics: Leverage analytics and customer feedback to guide strategy, measure impact, and optimize solutions, establishing KPIs to track progress.
• Communication & Influence: Serve as a thought leader in industry verticals product / solutions innovation, representing the company externally and internally and presenting opportunities to senior leadership.
• Lead Technology Strategy: Translate complex technical solutions into scalable, business-aligned outcomes.
• Drive Solutions, GTS & GTM Execution: Define value propositions, messaging, and end-to-end strategies for market adoption.
• Support Customer Solutions: Assess needs, identify gaps, and recommend optimized approaches to meet business and technical requirements.
• Lead Program Execution: Oversee cross-functional initiatives and manage global programs from strategy through deployment.
• Develop Business Cases: Build ROI-driven frameworks to support investment decisions and customer value articulation.
• Enable AI & Automation Adoption: Implement intelligent workflows to scale marketing, sales, and customer engagement.
• Leverage Data & Insights: Apply data-driven segmentation and targeting to enhance decision-making and personalization.
• Strengthen Partner Ecosystems: Collaborate with strategic partners to develop joint solutions and expand market reach.

Minimum Education

Bachelor’s degree in Business, Marketing, Supply Chain, Engineering, Computer Science, Management Information Systems, or related field or equivalent directly related experience.

Minimum Experience

10+ years in industry verticals product & solutions management, innovation, or related roles with increasing leadership responsibility. An advanced degree may substitute for experience.

Knowledge, Skills, and Abilities:

• Strong industry verticals experience with expertise in building and launching products.
• Proven success in full product lifecycle management, from ideation to launch.
• Skilled in data and analytics, metrics-driven decision-making, and customer insights.
• Exceptional leadership, communication, influence, and stakeholder engagement skills.
• Experience leading cross-functional orchestration for complex initiatives.
• Expertise of Data centers and Cloud ecosystems, excel at translating complex, high-availability infrastructure into compelling value propositions, strategic marketing plans, and recommendations, while also possessing the technical depth to guide customers and the business.
• AI, Cloud or Data Center infrastructure experience in either the end-to-end orchestrator, product marketing, consultive sales support or technical implementation experience.
• Logistics experience in this vertical a plus.

Pay:

FEC_E30

Pay Transparency:

USA: $10,589.64/mo - $24,003.18/mo, CO: $10,589.64/mo - $23,003.05/mo, CA: $11,177.95/mo - $19,061.35/mo, NJ: $11,177.95/mo - $17,884.72/mo, ME, OH & VT: $11,177.95/mo - $20,002.65/mo, MN: $11,177.95/mo - $22,002.91/mo, IL & NV: $11,177.95/mo - $23,003.05/mo, MD, NY, VA & WA: $11,177.95/mo - $24,003.18/mo, MA: $11,766.26/mo - $24,003.18/mo, RI: $12,942.89/mo - $22,002.91/mo, CT: $12,942.89/mo - $23,003.05/mo, DC & HI: $13,531.20/mo - $23,003.05/mo, NYC: $13,531.20/mo - $24,003.18/mo

Domicile and Work Model:

The preferred location for this hybrid position is Memphis, TN. However, we will consider candidates based elsewhere within the United States, excluding Alaska, Hawaii, and U.S. territories. Candidates residing within 50 miles of a FedEx campus will be required to work on-site at a FedEx location several times per week.

For details on our comprehensive benefits, click here.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice bilingual
• Right to Work Notice English / Spanish