AI & Automation Engineer for Operations

Lincoln Center; New York (NY); On-site; USD 120,000 - 150,000; Full time

Job summary

Lincoln Center is seeking a Technical Specialist in New York, NY to automate complex workflows and reduce manual effort across departments. You will build and maintain automations, connect systems via REST APIs and webhooks, and design AI-assisted components using large language models to extract, classify, and route data.

You will work with stakeholders to define requirements, set accuracy expectations, and ensure robust monitoring, documentation, and ongoing maintenance of automated solutions.

Qualifications

• 5+ years of professional experience building automations, integrations, or internal tools.
• Substantial experience with REST APIs, authentication patterns, webhooks, and system-to-system integration.
• Hands‑on experience building with large language models, including prompt design, structured output, and methods for evaluating output quality.
• Working knowledge of SQL and experience with inconsistent or incomplete operational data.
• Proven ability to work with non-technical stakeholders, including gathering requirements, managing expectations, and supporting adoption.

Responsibilities

• Build automations across operational workflows, including data movement, document handling, reporting, intake and routing, and notifications.
• Connect existing systems using REST APIs, webhooks, scheduled jobs, and integration platforms.
• Build components that use large language models for extraction, classification, routing, summarization, and drafting with prompts and accuracy checks.
• Define where human review is required and handle model confidence routing and error handling.

Skills

REST APIs

Webhooks

Large language models

SQL

Requirements gathering

Stakeholder management

Automation

Tools

Workato

Make

n8n

Zapier

Power Automate

Airflow

Temporal

Job description

Lincoln Center is seeking a Technical Specialist in New York, NY to automate complex workflows and reduce manual effort across departments. You will build and maintain automations, connect systems via REST APIs and webhooks, and design AI-assisted components using large language models to extract, classify, and route data.

You will work with stakeholders to define requirements, set accuracy expectations, and ensure robust monitoring, documentation, and ongoing maintenance of automated solutions.