AI Architect - Software Engineering

salesforce.com, inc.; San Francisco (CA); On-site; USD 219,120 - 365,200; Full time

Job summary

Salesforce is seeking an AI Cloud Architect to shape how agentic systems are built, deployed, and scaled. You will work at the frontier of the Agentforce platform—inventing new primitives, incubating next-gen agentic systems, and partnering directly with customers to define architectural direction for enterprise AI agents.

This builder-communicator role blends coding with whitepapers, and you will present to executive leadership while influencing core platform decisions and developer experiences.

Qualifications

• 10+ years of experience in software engineering.
• Expert in distributed systems, stateful runtimes and LLM-based agent architectures.
• Experience building orchestration frameworks or agent DSLs.
• Strong grasp of LLM behavior, context management, and production reliability.
• Fluency in Python and Java; cloud-native infra experience.
• Interest in frontier agentic research and multi-agent systems.

Responsibilities

• Invent and incubate advances in agentic AI, including new execution models and coordination patterns.
• Shape the core platform with decisions on determinism, protocols, and long-running workflows.
• Partner with customers to design solutions using Agentforce and translate capabilities into outcomes.
• Write and communicate with conviction through design docs, blogs, and developer docs.

Skills

Distributed systems

Stateful runtimes

LLM-based agent architectures

Agent orchestration

Python

Java

Cloud-native infra

Technical leadership

OpenClaw

AgentScript

Graph Runtime

Tools

OpenClaw

AgentScript

Graph Runtime

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category: Software Engineering.

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Role

We're hiring an AI Cloud Architect to help shape how agentic systems are built, deployed, and scaled at Salesforce. You'll work at the frontier of the Agentforce platform – inventing new primitives, incubating next-gen agentic systems, partnering directly with customers, and setting architectural direction for how enterprise AI agents work in production.

This is a builder-communicator role. You'll write code and whitepapers, design runtimes and present to executive leadership.

What You'll Do

Invent and Incubate: Drive fundamental advances in agentic AI – new execution models, agent orchestration frameworks, and stateful runtime architectures. Lead incubation projects exploring next-generation agentic systems for the enterprise, including OpenClaw-style reasoning architectures and emerging multi-agent coordination patterns. The kind of work that produced Agent Graph, AgentScript, and the Graph Runtime powering Agentforce today.

Shape the Core Platform: Influence core architectural decisions across Agentforce – agent determinism, A2A protocols, long-running async workflows, and context engineering. Contribute adjacently to the agent development lifecycle – including Agent Builder, Agent Testing Center, and Agent Observability – helping define how developers build, validate, and monitor agents end-to-end.

Partner with customers: Work directly with strategic customers to understand their business context and co-design solutions using Agentforce. Translate complex agent capabilities into concrete, trustworthy outcomes – from proof-of-concept to production.

Write and communicate with conviction: Produce technically rigorous, persuasive content – design docs, engineering blog posts, developer documentation, and external presentations. You have a clear point of view and can defend it.

What We're Looking For

Technical depth

• 10+ years of experience in Software Engineering
• Expert in distributed systems, stateful runtimes, and LLM-based agent architectures
• Experience building orchestration frameworks, graph-based execution engines, or agent DSLs
• Strong grasp of LLM behavior, context management, and agent reliability in production
• Fluency in Python and Java; comfortable with cloud-native infra
• Curiosity about and familiarity with frontier agentic research – reasoning loops, tool use, memory architectures, and multi-agent systems

Builder track record

• You've shipped durable technical artifacts – platforms, frameworks, or open-source projects others build on
• Comfortable going from early-stage experiment to prototype to GA in fast-moving environments
• Experience with incubation, 01 projects, or founding engineer environments is a strong plus

Communication and customer instincts

• Exceptional written communication – from design docs to customer whitepapers
• Can speak to a developer, an enterprise architect, and a CIO with equal clarity and credibility
• Experience engaging enterprise customers as a trusted technical advisor

Collaboration and influence

• Drives alignment across engineering, product, and field without requiring authority
• Raises the technical bar around them – a natural teacher and force multiplier

Nice to Have

• Open-source community experience or developer advocacy background
• Familiarity with Salesforce platform primitives – Flow, Apex, Einstein, metadata
• Background in ML infrastructure, data engineering, or AI platform work
• Experience with language/compiler design (relevant to DSL authoring systems like AgentScript)
• Familiarity with observability tooling, testing frameworks, or developer experience platforms

Why This Role

The agentic AI space is moving fast, and the hardest problems – agent determinism, stateful long-running workflows, multi-agent coordination, enterprise-grade reliability, next-gen reasoning architectures – don't have solved answers yet. You'll work alongside exceptional systems thinkers and lead incubation work that could define the next chapter of Agentforce, while also contributing to the platform that already ships to millions of customers. It's rare to find a role that demands both deep invention and real-world enterprise impact. This one does.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future – but to redefine what's possible – for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via the Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. What that means is that at Salesforce, we believe in equality for all. We lead the path to equality by creating a workplace that's inclusive and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other protected classifications. This policy applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, performance assessment, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions are fair and based on merit. The same applies to compensation, benefits, promotions, transfers, workforce reductions, recall, training, and education.

Compensation

In the United States, compensation offered will be determined by factors such as location, job level, job‑related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers benefits to help you live well, including time‑off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), employee stock purchasing program. Typical base salary range: $218,400–$365,200 annually. For selected cities (San Francisco and New York City metropolitan areas) baseline: $263,200–$401,400 annually. Not inclusive of bonus, equity or benefits.