AI and Automation Analyst

worldpay; Denver (CO); On-site; USD 97,000 - 146,000; Full time

Benefits offered by this job

Bonus eligible

Job summary

Worldpay is seeking a results-driven professional to lead RPA and AI-driven process improvements across our payments organization in Denver, CO. You will partner with Product, Technology, Operations, Risk, and Commercial teams to identify opportunities, implement data-driven changes, and measure outcomes for scalable impact.

The role requires deep payments knowledge, experience with Lean/Six Sigma, and strong analytical and communication skills.

Qualifications

• Deep expertise in payments and regulatory landscape.
• Experience with RPA tools (UI Path) and AI agents.
• Proven Lean/Six Sigma process transformation experience.
• Strong analytical and problem-solving skills.
• Excellent stakeholder communication and presentation abilities.
• Cross-functional collaboration across Product, Technology, Operations, Risk and Commercial.

Responsibilities

• Lead process improvement initiatives using RPA and AI to improve efficiency and customer experience.
• Partner with Product, Technology, Operations, Finance, Risk, and Commercial teams to solve complex business challenges.
• Analyze current-state processes and implement data-driven improvements.
• Develop and track KPIs to measure success and identify optimization opportunities.
• Facilitate cross-functional programs and drive stakeholder alignment.
• Conduct root cause, cost-benefit, and operational analyses to support decisions.
• Advise on operational excellence and continuous improvement best practices.

Skills

Payments expertise

RPA tooling

Lean Six Sigma

Analytical thinking

Stakeholder communication

Tools

UI Path

AI agents

Job description

What you\'ll own

• Utilize RPA and AI Agents to lead high-impact process improvement initiatives that enhance efficiency, scalability, and customer experience across our payment\'s organization.
• Partners with Product, Technology, Operations, Finance, Risk, and Commercial teams to solve complex business challenges.
• Analyze current-state processes, identify opportunities, and implement data-driven improvements.
• Develop and track key performance metrics to measure success and uncover future optimization opportunities.
• Facilitate cross-functional programs and drive stakeholder alignment to deliver strategic outcomes.
• Conduct root cause, cost-benefit, and operational analyses to support informed business decisions.
• Serve as a trusted advisor on operational excellence, process re-engineering, and continuous improvement best practices.

What you\'ll bring

• Deep expertise in payments, financial services, and the regulatory landscape, with the ability to navigate complex business and operational environments.
• An understanding of tooling to support automation of manual processes, inclusive of UI Path for RPA Automation and AI agents.
• Proven experience leading process transformation and operational excellence initiatives using methodologies such as Lean, Six Sigma, or similar frameworks.
• Strong analytical and problem-solving skills, with a track record of identifying opportunities, influencing decisions, and delivering measurable business outcomes.
• Ability to communicate effectively with audiences ranging from individual contributors to executive leadership, translating complex concepts into actionable insights.
• Experience partnering across Product, Technology, Operations, Risk, and Commercial teams to drive alignment and execution.
• Exceptional presentation, facilitation, and stakeholder management skills, with the ability to influence without direct authority.
• A proactive, resourceful mindset with a passion for continuous improvement, innovation, and building scalable solutions.

About the team

Our inclusive and global teams win together every day. We\'re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections - it\'s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We\'re curious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, and it\'s our passion that drives excellence in everything we set out to do.

Then you sound like a Globalpayer.

Worldpay is dedicated to offering individuals rewarding career opportunities and competitive compensation. For this full-time position, the good faith estimated annual salary range upon hire is $96,500.00-$145,625.00. This range reflects what we reasonably expect to offer based on the role\'s responsibilities, level, and geographic location. The actual starting salary will be determined by a candidate\'s experience, job-related skills, and relevant education or training. Please note that changes in work location may impact the final offered salary. We encourage you to consult with your recruiter to confirm the budget for your location and to better understand the applicable pay scale.

• This position is eligible for bonus.

Candidates and applicants are advised they may redact age information from requested items like transcripts, resumes, and certificates attached to their application for positions that can be performed in Colorado.

Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here .

If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.