AI Analyst

ONEOK Services Company LLC; United States; On-site; USD 92,000 - 138,000; Full time

Job summary

ONEOK Services Company LLC is seeking an AI Analyst to advance analytics from dashboards toward AI-enabled decision support. You will blend AI tooling with operations expertise to automate recurring work and extract reliable insights from operational data.

The role emphasizes root-cause analysis, data curation, automation, and reporting for operations stakeholders, with focus on scalable AI-driven solutions.

Qualifications

• Minimum 3 years in an analytical role (e.g., operations/data analyst).
• Proficient in SQL and Python, including pandas and notebook environments.
• Hands-on experience applying LLM-based tools to analytical work beyond general-purpose querying.
• Operations domain knowledge and ability to translate data into actionable insights.
• Clear, concise technical writing suited to operations/engineering audiences.

Responsibilities

• Decision support: perform root-cause analysis, benchmarking, and ad-hoc inquiries for operations stakeholders using AI-enabled analytics.
• Data ingestion and curation: load data into analytics systems, address anomalies, enrich with domain context via AI workflows.
• Automation: automate recurring data prep, reporting, and analysis tasks; create self-service tools.
• AI tooling application: use AI systems and templates to deliver scalable insights and provide feedback for improvements.
• Prompt and configuration tuning: optimize prompts and agent settings for accuracy, cost, and performance.
• Reporting: produce clear, well-supported analytical and technical reports for operations stakeholders.

Skills

Operations analytics

Technical writing

Cross-functional collaboration

Education

Bachelor's Degree (MIS/CS/Accounting/Finance/Business Admin)

Tools

SQL

Python

Pandas

Job description

Overview

#WeAreONEOK – Fortune 500 company. 100+ years in business. Leading midstream service provider. Safety first. Sustainable operations. Environmentally responsible. Employee focused.

Job Summary

Support the transition from traditional dashboards and reporting toward AI-enabled analytics. The AI Analyst combines AI tooling with operations domain expertise to provide decision support, automate recurring analytical work, and deliver reliable insight from operational data.

Responsibilities

• Decision support: Conduct root-cause analysis, benchmarking, and ad-hoc investigations in support of operations stakeholders. Apply AI tooling to reach well-supported conclusions more efficiently than conventional analysis alone.
• Data ingestion and curation: Load operations data into analytical systems, identify and address anomalies, and enrich records with domain context through AI-assisted workflows.
• Automation: Automate recurring data preparation, reporting, and analysis tasks. Convert repeated ad-hoc requests into self-service tools.
• AI tooling application: Apply the AI systems, agents, and templates developed by Operations Analytics to deliver insight at scale. Provide structured feedback to inform ongoing improvements.
• Prompt and configuration tuning: Refine prompts and agent configurations to optimize recurring analytical workloads for accuracy, cost, and performance.
• Reporting: Prepare clear, well-supported analytical and technical reports for operations stakeholders that are rigorous enough to inform decisions and accessible enough to act upon.

Education & Experience

Education

Bachelor's Degree in Management Information Systems, Computer Sciences, Accounting, Finance, Business Administration, or other related field with specific job-related experience as follows:

• Required Experience
• Minimum 3 years in an analytical role (e.g., operations analyst, data analyst, process engineer, reliability engineer).
• Proficient in SQL and Python, including pandas, notebook environments, and current business intelligence tools.
• Hands-on experience applying LLM-based tools to analytical work beyond general-purpose querying.
• Operations domain knowledge, including an understanding of the distinction between raw instrument readings and validated operational data.
• Clear, concise technical writing suited to operations and engineering audiences.
• Preferred Experience
• Direct midstream experience in pipelines, plants, measurement, hydraulics, or integrity.

How We Measure Success

• Turnaround time on ad-hoc operations analysis requests.
• Proportion of recurring analyses automated and transitioned to self-service.
• Quality of curated data delivered to downstream users, measured by user feedback and error rates.
• Contributions to prompt and agent configuration improvements that benefit shared AI tools across the team.

Team & Collaboration

Primary users and partners are operations teams across ONEOK. Collaborates with the Data Steward on the delivery of clean, contextualized data; with the AI Engineer on tooling improvements; and with Forward Deployed Engineers on embedded analytical needs within strategic teams.

Knowledge, Skills & Abilities

• Relational database design including table structures, indexes and primary/foreign key fields.
• Proficiency with office equipment and applicable software.
• Effective interacting, advising and communication skills.
• Ability to develop solutions to complicated issues using abstract thinking in new or complex situations.
• Ability to manage and prioritize multiple assignments with competing deadlines.
• Ability to read and interpret correspondence, reports, production statistics, cost analyses, contracts, accounting statements, income statements, ledgers, manuals and legal documents.
• Ability to develop information, conduct meetings and present information to individuals and groups.
• Ability to apply math, algebra, statistical and volumetric methods.
• Self-motivation and self-direction.
• Ability to influence and facilitate discussions across a wide range of teams and technologies.
• Ability to mentor less experienced personnel on complex technologies.

Licenses & Certifications

None required.

Physical Demands & Working Conditions

Sedentary work; standing and walking as required. See detailed factors below for physical demands and environment.

Travel

Travel to other locations required. Driving may be required based on assigned tasks; company vehicle may be provided with a valid driver’s license.

EEO & Accommodations

ONEOK is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, pregnancy, sexual orientation, age, religion, creed, national origin, gender identity, disability, military/veteran status, genetic information or any other categories protected by applicable law. ONEOK is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation email [e-mail] or call 1-855-663-6547.

Expected Salary Range

$92,000.00 - $138,000.00

About ONEOK

At ONEOK (NYSE: OKE), we deliver energy products and services vital to an advancing world. We are a leading midstream operator with a large pipeline network, transporting natural gas, natural gas liquids, refined products, and crude oil to meet energy demand safely and reliably.