Agility Senior Associate - Banking Payments

Aumni; Jersey City (NJ); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Tuition reimbursement

Mental health support

Job summary

Chase seeks an Agility Senior Associate in Connected Commerce-Banking Payments to guide solution delivery teams in adopting agile practices across the product lifecycle. You will facilitate group discussions, coach teams, and apply enterprise AI capabilities to accelerate planning while ensuring data sensitivity and high-quality outcomes.

This role emphasizes collaboration, continuous improvement, and delivering scalable banking solutions.

Qualifications

• 3+ years of experience guiding teams to adopt agile methodologies and practices across product lifecycle stages.
• Experience using enterprise-authorized AI capabilities to support agile delivery with strong validation and data-sensitivity awareness.
• Ability to review and validate AI-assisted summaries and recommendations before use, escalating when uncertain.

Responsibilities

• Facilitate adoption/adaptation of agile methodologies within teams to drive continuous improvement.
• Use AI capabilities to accelerate delivery planning and artifact creation while validating outputs.
• Foster collaboration and resolve conflicts through open dialogue and productive solutions.
• Enable agile project delivery by prioritizing tasks and managing resources to meet goals.
• Analyze policies, identify barriers, and apply critical thinking across the product lifecycle.
• Promote AI-assisted continuous improvement routines with human review and alignment to delivery standards.

Skills

Agile coaching

Facilitation

AI-enabled delivery

Tools

Enterprise AI tools

Job description

Description

Join our dynamic team to advance agile methodologies, fostering innovation and high-quality solution delivery in a collaborative environment.

As an Agility Senior Associate in Connected Commerce-Banking Payments you will contribute to the team by guiding and supporting solution delivery teams in adopting and adapting agile practices throughout the product development lifecycle. Leveraging your advanced knowledge of agile principles you will facilitate group discussions, decision-making processes, and collaborative activities to build continuous improvement and high performance. Your expertise in coaching, communication, and leadership will enable you to effectively manage complex projects, foster a culture of innovation, and enable the successful delivery of high-quality solutions.

Job responsibilities

• Facilitate the adoption and adaptation of agile methodologies within teams and provide guidance, training, and support to propel continuous improvement and high performance

• Uses enterprise-authorized AI capabilities within the work environment to accelerate delivery planning and agile artifact creation (e.g., synthesizing inputs into action items), validating outputs and handling data according to sensitivity requirements.

• Create an environment of collaboration within the teams that allows for open dialogue and productive solutions for resolving conflicts

• Enable agile project delivery by facilitating the prioritization of tasks and managing resources to effectively address complex situations to achieve project goals

• Analyze and interpret policies, identify key barriers, and apply your critical thinking skills to address challenges within the product development lifecycle

• Promotes reuse-first, AI-assisted continuous improvement routines (e.g., retrospectives and delivery insights), ensuring human review and alignment to delivery standards.

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in a relevant domain, with a focus on guiding teams to adopt agile methodologies and practices and a comprehensive understanding of multiple product development lifecycle stages, methodologies, and best practices

• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support agile delivery workflows with strong validation habits and awareness of data sensitivity.

• Ability to review and validate AI-assisted summaries and recommendations before use, escalating when uncertain and following data handling expectations.

• Proficiency in facilitating group discussions, decision-making processes, and collaborative activities within teams to achieve product goals

• Proficiency in agile delivery and agile approaches, with a developing ability to coach teams and strive for continuous improvement and high performance

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction. Join a dynamic team at the forefront of digital transformation in Banking Payments