Agentic Commerce Senior Manager | Banking

1000 Accenture LLP Company; Chicago (IL); On-site; USD 123,000 - 292,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) plan

Job summary

Accenture is seeking a senior leader to drive platform and ecosystem strategy in financial services, focusing on modernizing distribution across digital platforms and partner networks. The role requires deep experience in consulting and digital strategy within financial services, with emphasis on API-based integrations and AI-enabled customer experiences.

Responsibilities include architecting scalable integration approaches, leading multi-disciplinary teams, and delivering transformation

Qualifications

• 10+ years of experience in consulting, digital strategy, or technology strategy within financial services; experience must include:
• Experience working on digital transformation, customer experience, or platform-related initiatives
• Strong understanding of digital banking platforms, fintech ecosystems, and API-based integrations
• Experience with AI-driven customer experiences, conversational interfaces, or emerging digital ecosystem trends
• Understanding of digital marketing, content strategy, or product experience optimization
• Experience collaborating with engineering leadership to prioritize AI-readiness initiatives on technical roadmaps
• Proven ability to lead complex programs and manage cross-functional teams

Responsibilities

• Delivery lead major workstreams that modernize how banking products and services are distributed across digital platforms and partner ecosystems.
• Design and implement strategies that connect banking platforms with fintech partners, marketplaces, and digital ecosystems.
• Define integration approaches using APIs, service layers, and product data feeds to support scalable financial product distribution.
• Lead solution development for platform modernization initiatives supporting future digital banking experiences.
• Translate strategic client objectives into executable architecture, delivery plans, and implementation roadmaps.

Skills

Consulting experience

Digital strategy

Platform integrations

API-based integrations

AI-driven experiences

Cross-functional leadership

Education

Bachelor’s degree in Business, Computer Science, Engineering

Job description

Job Responsibilities

Platform & Ecosystem Strategy

• Delivery lead major workstreams that modernize how banking products and services are distributed across digital platforms and partner ecosystems.
• Design and implement strategies that connect banking platforms with fintech partners, marketplaces, and digital ecosystems.
• Define integration approaches using APIs, service layers, and product data feeds to support scalable financial product distribution.
• Lead solution development for platform modernization initiatives supporting future digital banking experiences.
• Translate strategic client objectives into executable architecture, delivery plans, and implementation roadmaps.

Machine-Readable Commerce Architecture

• Architect schema and structured frameworks aligned to AI retrieval and reasoning models.
• Ensure product, pricing, availability, policy, and review data are machine-consumable and consistently exposed.
• Design entity-layer clarity that reduces ambiguity for LLM interpretation.

Agent Communication & Execution Readiness

• Define standards for Agent Communication Protocols (ACP) and API readiness.
• Partner with engineering to expose endpoints that support AI agent interaction.
• Ensure feeds support real-time decisioning (inventory, pricing, shipping logic).
• Build scalable frameworks for AI-assisted transactions.

Retrieval & Indexation Optimization

• Optimize structured data for RAG (Retrieval-Augmented Generation) environments.
• Collaborate with GEO and content teams to ensure alignment between semantic layer and markup layer.
• Reduce friction between presentation layer and structured layer.

Monitoring & Technical Governance

• Implement structured data QA and monitoring frameworks.
• Identify gaps impacting citation eligibility or recommendation logic.
• Establish governance standards for structured updates across markets.

Security, Trust & Compliance

• Ensure APIs and structured outputs align with privacy, compliance, and brand safety requirements.
• Partner with legal and security teams to assess risk exposure in agentic integrations.

Data & AI Readiness

• Support structuring of product and customer data for analytics, personalization, and AI use cases.
• Identify opportunities where data can enhance decision-making, recommendations, and customer experiences.
• Collaborate with data teams to improve data accessibility across digital channels.

Client Engagement & Program Leadership

• Serve as a key client-facing leader responsible for delivering complex transformation programs.
• Manage multi-disciplinary teams across strategy, technology, design, and analytics.
• Lead client workshops, working sessions, and executive updates.
• Translate complex technical and strategic concepts into clear recommendations for senior client stakeholders.
• Ensure delivery excellence across large transformation engagements.

Innovation & Capability Development

• Help shape the evolution of Accenture’s capabilities at the intersection of banking, AI, and digital ecosystems.
• Identify emerging technologies and trends impacting banking customer experiences and distribution models.
• Contribute to internal thought leadership on digital banking transformation and agentic commerce.
• Collaborate across Accenture Song, Technology, and Strategy teams to develop new capabilities and offerings.

Basic Qualification

• 10+ years of experience in consulting, digital strategy, or technology strategy within financial services; experience must include:
• Experience working on digital transformation, customer experience, or platform-related initiatives
• Strong understanding of digital banking platforms, fintech ecosystems, and API-based integrations.
• Experience with AI-driven customer experiences, conversational interfaces, or emerging digital ecosystem trends
• Understanding of digital marketing, content strategy, or product experience optimization
• Experience collaborating with engineering leadership to prioritize AI-readiness initiatives on technical roadmaps
• Proven ability to lead complex programs and manage cross-functional teams

Preferred Qualifications

• Bachelor’s degree in Business, Computer Science, Engineering, or a related field.
• Proven ability to lead complex programs and manage cross-functional teams.
• Excellent communication and stakeholder management skills with the ability to influence senior client leaders.
• Experience developing strategic roadmaps and translating them into actionable delivery plans.
• Passion for innovation and shaping the future of digital financial services.
• Comfortable with travel.

Compensation & Benefits

• Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off.
• Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 11/20/2026.
• information on our benefits here: U.S. Employee Benefits | Accenture Role Location Annual Salary Range California $132,500 to $338,300
• Colorado $132,500 to $292,200
• Connecticut $132,500 to $292,200
• District of Columbia $141,100 to $311,200
• Illinois $122,700 to $292,200
• Maine $112,900 to $249,000
• Maryland $132,500 to $292,200
• Massachusetts $132,500 to $311,200
• Minnesota $132,500 to $292,200
• New York $122,700 to $338,300
• New Jersey $141,100 to $338,300
• Ohio $122,700 to $270,600
• Virginia $122,700 to $311,200
• Washington $141,100 to $311,200

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale.

We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.

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