Agentic AI Engineer

Zelis; Boston (MA); Hybrid; USD 170,000 - 210,000; Full time

Benefits offered by this job

401k with employer match

Flexible paid time off

Health benefits including medical, etc

Job summary

Zelis is building an Agentic AI Engineering function to rethink how AI solves healthcare's operational challenges. You will own projects from discovery through launch, partnering with business and technical teams to design, build, and deploy agentic AI solutions that improve healthcare financial workflows.

As an Agentic AI Engineer, you will turn complex problems into scalable AI-enabled systems, working across AI, software, and business strategy to deliver production-ready agents and

Qualifications

• 3-5 years building software or AI products in startups, applied AI, or similar fast-moving environments.
• Experience delivering production software or AI solutions from prototype through launch.
• Experience with LLMs, agents, RAG, tool use, APIs, or modern AI frameworks.
• Experience partnering with internal business stakeholders or customers to translate needs into practical solutions.
• Strong software engineering fundamentals in at least one modern programming language.
• Experience deploying cloud-based production systems.
• Ability to evaluate agent behavior, system performance, and guardrails.
• Comfortable navigating ambiguity and owning problems from discovery through handoff.
• Strong communication skills with both technical and business stakeholders.
• Evidence of curiosity and hands-on experimentation with AI.
• A builder mindset with ownership and experimentation.

Responsibilities

• Identify high-value AI opportunities with internal teams.
• Translate complex healthcare problems into scalable AI solutions.
• Apply AI where appropriate and deterministic controls where reliability matters.
• Design, build, and deploy production-ready AI agents and applications.
• Build agent workflows, APIs, data pipelines, and orchestration layers.
• Collaborate with stakeholders through discovery, implementation, and launch.
• Improve automation, decision support, accuracy, and operational efficiency.
• Identify reusable agentic patterns to strengthen the platform.
• Tackle ambiguous problems without a playbook.
• Validate outcomes and transition solutions to owning teams.

Skills

Software engineering

AI product experience

LLMs & Agents

Stakeholder collaboration

Modern programming language

Cloud deployment

AI guardrails

Ambiguity ownership

Production-ready AI

Automation & data workflows

Tools

APIs

Data pipelines

Production systems

Job description

A Little About Us

Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts - driving real, measurable results for clients.

At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their impact. This is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture.

A Little About You

You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.

Position Overview

Healthcare is one of the most complex industries in the world - and one of the biggest opportunities for AI to create meaningful impact.

Zelis sits at the center of the healthcare financial ecosystem, connecting payers, providers, and millions of healthcare consumers. Every day, our technology helps simplify complex payment and pricing workflows, improve financial accuracy, and reduce administrative burden across the healthcare system.

We're building a new Agentic AI Engineering function to rethink how AI can solve some of healthcare's hardest operational challenges. This isn't a traditional feature-development role. You'll work directly with senior business leaders, engineers, and domain experts to identify high-value problems, determine where AI can create real leverage, and build solutions through production.

If you're energized by solving ambiguous problems, experimenting with the latest AI technologies, and seeing your work quickly reach production, you'll thrive here. As one of the first Agentic AI Engineers at Zelis, you'll help define how AI is applied across our business while shaping a brand-new engineering function.

Position Overview

As an Agentic AI Engineer, you'll work at the intersection of AI, software engineering, and business strategy to solve complex healthcare challenges. You'll own projects from discovery through launch and transition, partnering with internal business and technical teams to design, build, and deploy agentic AI solutions that improve healthcare financial workflows. Success in this role requires curiosity, ownership, and the ability to turn complex problems into scalable solutions.

What You’ll Do

• Partner with internal business leaders and engineers to identify high-value AI opportunities.
• Translate complex healthcare business problems into scalable agentic AI solutions.
• Use the right tool for the problem. Apply AI where reasoning and ambiguity require it, while using deterministic software, rules, and controls where they provide greater reliability.
• Design, build, and deploy production-ready AI agents and applications.
• Build agent workflows, tool integrations, APIs, data pipelines, and orchestration layers.
• Work directly with stakeholders through discovery, implementation, launch, and handoff.
• Improve automation, decision support, accuracy, and operational efficiency.
• Identify reusable agentic patterns that strengthen the core platform.
• Tackle ambiguous problems where there isn't an existing playbook.
• Validate outcomes, establish guardrails, and transition solutions to long-term owning teams.

What You’ll Bring

• Approximately 3-5 years building software or AI products in startups, applied AI, innovation, consulting, or similar fast-moving environments.
• Experience delivering production software or AI solutions from prototype through launch.
• Experience with LLMs, agents, RAG, tool use, APIs, or modern AI frameworks.
• Interest and experience partnering directly with internal business stakeholders or customers to understand complex problems, lead technical discussions, and translate needs into practical solutions.
• Strong software engineering fundamentals in at least one modern programming language.
• Experience deploying cloud-based production systems.
• Ability to evaluate agent behavior, system performance, and appropriate AI guardrails.
• Comfortable navigating ambiguity and owning problems from discovery through handoff.
• Strong communication skills with both technical and business stakeholders.
• Evidence of curiosity and hands-on experimentation with AI—through your professional work, open source, personal projects, agents, automations, or other technical exploration.
• A builder mindset—we value curiosity, experimentation, and ownership as much as any specific technology stack.
• We care more about what you've built than where you've worked. If you're constantly experimenting with AI, building agents, and shipping projects, we'd love to connect.

Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.

Location and Workplace Flexibility

Zelis is headquartered in the U.S., with multiple locations across the country and in Hyderabad, India. Check out our locations to learn more about our offices. All employee work locations are based on the needs of the position and are determined by the Leadership team. In-office work and activities vary based on work and team objectives in accordance with Company policies.

While location expectations vary by role, candidates within approximately 50 miles of a U.S. office are generally preferred to support collaboration when needed. Our hybrid approach is flexible, and in-office presence is guided by team and business needs rather than a fixed weekly schedule.

Base Salary Range

$163,200.00 - $224,400.00

At Zelis we are committed to providing fair and equitable compensation packages. The base salary range allows us to make an offer that considers multiple individualized factors, including experience, education, qualifications, as well as job-related and industry-related knowledge and skills, etc. Base pay is just one part of our Total Rewards package, which may also include discretionary bonus plans, commissions, or other incentives depending on the role.

Zelis's full-time associates are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays, parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.

Equal Employment Opportunity

Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We welcome applicants from all backgrounds and encourage you to apply even if you don’t meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.

Accessibility Support

We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email [e-mail].

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.