Agency Manager - Jacksonville

Dream Finders Homes; Jacksonville (FL); Remote; USD 50,000 - 70,000; Full time

Job summary

A leading title insurance company is seeking a candidate to support their agency program. Responsibilities include performing agency visits, monitoring agent operations, and delivering sales and marketing support. The role requires extensive travel throughout Florida, both by car and air. Applicants should have an Associate's degree or equivalent experience, proficiency in Microsoft Suite, and strong relationship-building skills. This is a remote position with occasional extended workdays.

Qualifications

• Associate's degree or equivalent education is required.
• Proficiency in Microsoft Suite necessary.
• Experience in title insurance or related field is preferred.

Responsibilities

• Perform agency visits and monitor agent operations.
• Build and maintain relationships with agents.
• Meet designated sales goals and customize marketing strategies.
• Represent the company at industry events.
• Manage day-to-day operations and facilitate productivity.

Skills

Knowledge of title insurance industry

Lead generation

Relationship building

Sales skills

Negotiation skills

Report drafting and presentation

Education

Associate's degree or equivalent

Tools

Microsoft Suite

Job description

Overview

Under the direction of the Regional Agency Manager, this position supports an agency program by performing agency visits, monitor agent operations, deliver sales and marketing support, expanding the company's book of business, insure implementation of agent corrective actions and compliance with company policies and procedures.

The position is remote in Florida. Extensive travel is required, must be able to travel by car or air as needed. Occasional extended workdays are required, some of the travel and customer entertainment will be in the evenings and weekends.

Responsibilities

Essential Duties and Responsibilities:

• Be knowledgeable about the title insurance industry and trends.
• Identify prospective Agents, lead generation and conversion.
• Contact new and existing Agents to discuss needs. Maintain contact lists and follow up with Agents to continue building relationships.
• Emphasize the features of Alliant National to highlight how they solve agent problems. Be an expert in solving Agent needs.
• Meet designated sales numbers by customizing marketing strategies to engage Agents and increasing remittances.
• Help Agents lower their risks, their costs and expand their business and build exceptional loyalty to Alliant National by our Agents, building exclusivity of our brand.
• Represent Alliant National at various industry events.
• Negotiate prices and terms and prepare agreements.
• Monitors departmental performance, identifying and facilitating opportunities to increase productivity and efficiency.
• Manages day-to-day aspects of the department and its personnel to ensure projects are completed and goals and agent needs are met.
• Collaborates with other managers to plan, direct, and coordinate programs and projects.
• Collaborates with other managers to analyze costs, benefits, and losses of company profits. Assist Regional Agency Manager in profitability analysis of agents.
• Drafts, submits, and presents various performance and management reports.
• Manages conflicts and resolves complaints about or within the department.
• Recruits a strong base of the 'finest' agents in the State Market.
• Makes reports to Regional Agency Manager or as directed, pertaining to title insurance reports or Quality Assurance Reviews findings.
• Participates in audits of agents' premium production and policy inventory reconciliations.
• Responsible for the timely collection of accounts receivable.
• Follows up on Quality Assurance Findings to insure the implementation of corrective actions and status of recommendations.
• Monitor agents' compliance with regulatory requirements and advises Regional Agency Manager, President and Executive Management of critical issues and recommended action.
• To deliver the education programs already in place and add State specific programs to enhance training and education offerings to agents.
• Evaluate agent operations, measures performance, analyze results, and prepare periodical and special reports for agents as requested.
• Performs other related duties as assigned.
• Responsible for territory metrics inclusive of new agents, remittances, and designated revenue for assigned region.

Qualifications

Education/Experience: Associate's degree or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

Computer Skills: Proficient in Microsoft Suite.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is typically moderate.

Physical Demands: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is typically moderate.

Please refer to Agency Manager expectations for general outline of position.