Agency Leader & Insurance Producer

State Farm Agent; West Columbia (SC); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Bonus based on performance

Competitive salary

Job summary

Liz Portee State Farm in West Columbia, SC seeks an experienced Production Manager (Agency Leader + Producer) to run the office day-to-day, manage the team, and actively produce insurance business.

This leadership role combines hands-on sales with team coaching, requiring clear communication and organizational skills. The role reports to the agency owner and offers a path to a high-impact, high-performing office.

Qualifications

• Proven leadership or supervisory experience
• Strong communication, coaching, and organizational skills
• Ability to manage multiple priorities in a fast-paced environment
• Insurance or client-facing experience preferred
• Property & Casualty and Life & Health Producer licenses (must have or be willing to obtain immediately)

Responsibilities

• Manage and supervise agency staff (coaching, performance, scheduling, and day-to-day accountability)
• Lead daily operations to ensure the office runs smoothly and consistently
• Handle day-to-day escalations, resolve issues, and remove obstacles for the team
• Track team performance metrics and flag opportunities/risks to the agency owner
• Ensure the team follows agency processes, policies, and compliance standards
• Build a positive, high-performing culture that improves retention and morale
• Actively sell insurance as a producer—new business, renewals, and retention support
• Work with the team to improve quoting, appointment setting, conversion, and follow-up
• Maintain a strong client experience through responsive communication and proper policy servicing
• Support the agency’s sales strategy by driving results in your own book of business while coaching others to perform
• Coach the team to improve sales, service execution, and professionalism
• Identify training opportunities and help develop producers and support staff
• Set clear expectations and support the team in meeting measurable goals

Skills

Leadership

Team management

Insurance sales

Client service

Coaching

Communication

Organizational skills

Job description

Liz Portee State Farm in West Columbia, SC seeks an experienced Production Manager (Agency Leader + Producer) to run the office day-to-day, manage the team, and actively produce insurance business.

This leadership role combines hands-on sales with team coaching, requiring clear communication and organizational skills. The role reports to the agency owner and offers a path to a high-impact, high-performing office.