Agency Account Services Coordinator

Five Hundred Degrees Studio; Columbus (OH); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Life and disability coverage

HSA employer contributions

Flexible spending accounts

Paid time off

Paid parental leave

Voluntary benefits

Job summary

5 Hundred Degrees Design Studio is seeking an Account Coordinator to support the client-facing Account Services team. You will assist with client communications, coordinate project tasks, and contribute to the overall success of client accounts.

The role involves day-to-day support of the Account Services team, coordinating project progress, and handling administrative tasks. Travel up to 15–20% may be required as needed.

Qualifications

• Associate or bachelor’s Degree with focus in communications, marketing or related field and/or 0-2 years relevant work experience
• Must be fluent in MS Office Suite
• Strong Verbal and written communication skills
• Strong attention to detail and ability to function in a fast-paced, high-volume environment
• Must be self-motivated and have strong, effective problem-solving skills
• Prior agency experience is a plus
• Keynote fluency is an added bonus

Responsibilities

• Day-to-day support of Account Services team; Assist account team members and directors in managing client relationships by responding to client inquiries, requests, and providing updates on project status
• Coordinate and track the progress of projects, ensuring that all deliverables are completed on time and meet quality standards
• Completing administrative tasks within defined timelines; such as:
• Creating and updating change orders
• Routing artwork/creative assets
• Documenting client calls
• Updating status
• Entering estimates
• Address any issues or challenges that arise during campaign execution, escalating them to the appropriate parties when necessary
• Facilitate communication between various internal departments and external clients to ensure effective collaboration and seamless project execution
• Travel up to 15-20% of the year, as needed, to client locations, industry events, or other relevant destinations

Skills

Verbal communication

Written communication

Attention to detail

Problem-solving

Agency experience

Keynote fluency

Education

Associate or bachelor’s Degree in communications/marketing or related field

Tools

MS Office Suite

Job description

5 Hundred Degrees Design Studio is seeking an Account Coordinator to support the client-facing Account Services team. You will assist with client communications, coordinate project tasks, and contribute to the overall success of client accounts.

The role involves day-to-day support of the Account Services team, coordinating project progress, and handling administrative tasks. Travel up to 15–20% may be required as needed.