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Parker Hannifin Corporation is seeking an Aftermarket Operations Manager in Irvine, CA to lead end-to-end aftermarket performance. You will drive planning, scheduling, production, shipping, and quality with P&L accountability and cross-functional leadership across SSO and related teams.
You will advance Lean initiatives, manage costs, and ensure on-time delivery while developing people and building resilient operations that meet customer needs and strategic goals.
SUMMARY:
The Aftermarket Operations Manager provides leadership for Parker Hannifin's Aftermarket operations, ensuring safe, reliable, and profitable execution for approximately $450M in annual revenue/product delivered to customers. This role is accountable for end-to-end aftermarket operational performance across planning, scheduling, production, shipping, quality, cost, inventory, and customer delivery. The position has P&L accountability for Aftermarket and is empowered to make business decisions on behalf of FSD, including strategic positioning decisions related to aftermarket opportunities.
SCOPE/SUPERVISION AND INTERACTION:
Leads direct reports that may include Value Stream Managers, Maintenance Managers, with dotted-line to supporting functions as applicable.
ESSENTIAL FUNCTIONS:
Owns aftermarket strategy and P&L decision-making, including evaluation of opportunities brought forward by SSO and determination of whether FSD should play, reposition, or exit based on customer need, profitability, capacity, risk, and strategic fit.
Leads execution for approximately $450M in annual revenue/product delivered to customers, ensuring disciplined performance across planning, scheduling, production, shipping, quality, and operational controls to meet business and customer commitments.
Drives margin expansion through cost-out, PI&R, OpEx, COPQ reduction, productivity improvement, process discipline, and cross-functional actions that improve profitability, cost performance, and quality outcomes.
Serves as the primary operational escalation leader for SSO customer management matters and is accountable for service performance, including on-time to customer request, turnaround time, recovery planning, risk assessment, and customer-facing execution support.
Establishes inventory intensity and materials alignment practices that balance customer demand, service level, working capital, material availability, logistics execution, and operational flow.
Leads Lean, continuous improvement, and strategy deployment activities that improve safety, quality, delivery, cost, labor productivity, operational maturity, and long-term aftermarket performance.
Provides people leadership and cross-functional operating rhythms for direct reports, hourly teams, planning, scheduling, engineering, quality, inspection, logistics, finance, and SSO, ensuring clear priorities, accountability, coaching, development, and succession planning.
Ensures compliance with Parker policies, business processes, quality systems, regulatory requirements, and applicable operational controls.
Supports strategic business planning, financial reviews, operating reviews, and customer-related business reviews as required.
Ability to manage multiple priorities and travel up to 25%
QUALIFICATIONS:
Competitive Compensation
Benefit & Retirement Plans
Parker offers competitive benefit programs, including:
Parker is an Equal Opportunity and Affi
Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations.
("Minority / Female / Disability / Veteran / VEVRAA Federal Contractor")
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