Aftermarket Manager

Lamwork; United States; On-site; USD 130,000 - 145,000; Full time

Job summary

Lamwork is seeking an Aftermarket Manager to bridge the gap between manufacturer and installed base. This role involves overseeing parts pricing, managing compliance, and aligning sales targets with dealer networks.

The ideal candidate will excel in technical product knowledge, ERP proficiency, and possess strong negotiation skills. Compensation in the U.S. is competitive, with a median salary of $138,060 annually based on similar roles.

Qualifications

• Strong technical product knowledge in rotating equipment and capital goods.
• ERP software proficiency (SAP, Oracle) and CRM platform management.
• Proven negotiation and leadership skills in sales environments.

Responsibilities

• Manage aftermarket commercial plans to meet revenue and margin targets.
• Develop dealer and channel partner business plans aligned with territory sales.
• Lead a cross‑functional service team setting performance goals.
• Oversee repair center performance ensuring lead time and quality.
• Analyze aftermarket opportunities and forecast accurate quotations.

Job description

Aftermarket Manager career guide covering spare parts management, dealer network development, and service contract growth, plus salary data and career path.

Aftermarket Manager Overview

An Aftermarket Manager bridges the gap between a manufacturer and its installed base by converting long-term equipment ownership into reliable, recurring revenue. Day to day, they oversee spare parts pricing, manage repair centre compliance, run service contract pipelines, and keep dealer or channel partner networks aligned with territory sales targets. Based on Lamwork's research across Aftermarket Manager job data, this role demands equal fluency in P&L accountability and hands‑on team coaching, making it one of the more commercially demanding positions within industrial equipment organisations.

1. What Is an Aftermarket Manager?

An Aftermarket Manager bridges the gap between a manufacturer and its installed base by converting long-term equipment ownership into reliable, recurring revenue. Day to day, they oversee spare parts pricing, manage repair centre compliance, run service contract pipelines, and keep dealer or channel partner networks aligned with territory sales targets. Based on Lamwork's research across Aftermarket Manager job data, this role demands equal fluency in P&L accountability and hands‑on team coaching, making it one of the more commercially demanding positions within industrial equipment organisations.

• Manage the territory aftermarket commercial plan to deliver budgeted revenue and margin targets across spares, repairs, and service contracts.
• Develop dealer and channel partner business plans that align annual coverage goals with the broader territory sales strategy.
• Lead a cross‑functional service team by setting clear performance goals and delivering ongoing technical and commercial coaching.
• Oversee repair centre performance against lead time and quality benchmarks, conducting root cause analysis on non‑conformances and directing corrective action.
• Analyze the aftermarket opportunities pipeline to maintain accurate forecasts for quotation conversion and order intake across upgrades and field service work.

3. Aftermarket Manager Required Skills

Lamwork's review of Aftermarket Manager postings shows that candidates who combine commercial acumen with solid technical product knowledge are consistently sought across industrial equipment sectors.

• Hard Skills: ERP Software Proficiency (SAP, Oracle), CRM Platform Management, Sales Forecasting and Pipeline Management, P&L Reporting and Budget Tracking, Technical Product Knowledge (rotating equipment, capital goods)
• Soft Skills: Negotiation, Leadership, Communication, Problem Solving, Strategic Thinking

4. Aftermarket Manager Career Path

Typical Career Progression for an Aftermarket Manager:

• Aftermarket Coordinator / Service Account Manager
• Aftermarket Manager
• Senior Aftermarket Manager
• Regional Aftermarket Director

Reaching a senior‑level aftermarket role typically takes seven to ten years, combining service operations exposure with progressively larger commercial responsibilities. Advancement is driven primarily by territory P&L ownership track record, depth of dealer network management experience, and the ability to demonstrate consistent pipeline forecast accuracy.

5. Aftermarket Manager Certifications

Certified Sales Professional (CSP) - Validates commercial pipeline and negotiation skills in capital goods sales

Project Management Professional (PMP) - Demonstrates structured project and service‑delivery management capability valued by global manufacturers

Certified Supply Chain Professional (CSCP) - Supports spare parts inventory and distribution chain expertise across multi‑territory operations

Certified Professional in Supply Management (CPSM) - Recognized for procurement and supplier contract management relevant to aftermarket sourcing roles

6. Aftermarket Manager Salary in the United States

The U.S. Bureau of Labor Statistics does not track Aftermarket Manager as a separate occupation. Based on the closest related role, Sales Managers, the median annual salary is $138,060 per year, according to the most recent available data.

Pay for this role varies most significantly by territory scope and installed base complexity, sector (oil and gas or process industries typically command a premium over lighter manufacturing), and the depth of dealer network responsibility a candidate brings to the position.