Aftermarket Account Manager - HOLT Truck Centers

HOLT Truck Centers; Austin (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

HOLT Truck Centers is seeking an Aftermarket Account Manager to promote parts and service solutions within an assigned customer base across the HTT – Austin South territory. You will work with the Regional Aftermarket Sales Manager to achieve sales goals and expand market share.

The role emphasizes relationship-building, proactive sales calls, and partnership with internal teams to drive growth in the On-Highway Truck aftermarket space. Must be able to travel extensively within the territory.

Qualifications

• High school diploma or equivalent required; bachelor’s degree preferred.
• Minimum of 1 year direct sales experience; 3+ years in On-Highway Trucking preferred.
• Strong knowledge of aftermarket parts and service sales.

Responsibilities

• Promote aftermarket parts and service solutions to assigned customers.
• Pursue new business opportunities to expand market share.
• Plan daily sales calls and conduct monthly in-person visits.
• Serve as primary contact for customer orders and program education.
• Collaborate with internal teams to pursue sales leads and improve service.

Skills

Sales

Customer relationships

Prospecting

Territory management

Communication

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

Description

The Aftermarket Account Manager is responsible for promoting after-market parts and service solutions to an assigned customer base while actively pursuing new business opportunities to expand market share. This role is accountable for achieving sales goals within a designated territory, sustaining current customer relationships, and developing conquest accounts. The individual will work closely with the Regional Aftermarket Sales Manager to execute strategic initiatives and fulfill the business plan.

Department

HOLT Truck (TRUCK)

Employment Type

Full Time

Location

HTT - Austin South

Reporting To

Reagan Hagen Jr.

Essential Functions

• Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
• Responsible for the sales and marketing of On-Highway Truck parts and service offerings
• Provides comprehensive coverage and support to an assigned customer base
• Organizes and plans daily sales calls, with a target of 5–7 visits per day
• Conducts in-person visits to all assigned accounts monthly
• Adheres to The HOLT Aftermarket Sales Process: Pre-call Planning, Opportunity Identification, Opportunity Investigation, Proposal Presentation, and Business Closure
• Receives customer orders, serves as the primary point of contact, and supports education on parts and service programs
• Collaborates with internal departments to identify and pursue sales leads
• Supports the development and maintenance of quality improvement initiatives in safety, operations, financial performance, and customer service
• Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
• Performs other duties as assigned

Knowledge, Skills, And Abilities

• Strong knowledge of the On-Highway Truck industry and aftermarket landscape
• Effective sales techniques, including prospecting, overcoming objections, and closing sales
• Ability to build and sustain long-term customer relationships
• Proficiency in Microsoft Office Suite
• Critical thinking and analytical skills for problem-solving and decision-making
• Outstanding customer service and interpersonal communication skills
• Detail-oriented with strong organizational capabilities
• Ability to clearly convey information verbally and in writing to diverse audiences
• Competency in performing mathematical functions such as percentages, addition, subtraction, multiplication, and division
• Self-motivated with the ability to work independently or as part of a team in a high-volume environment
• Able to interpret technical documents, regulations, and professional literature
• Ability to read, write, and understand information
• Strong formal presentation skills for both small and large groups

Requirements

Education and Experience

• High school diploma or equivalent required; bachelor’s degree in a related field preferred
• Minimum of one year of relevant work experience required; three or more years of On-Highway Trucking industry experience preferred
• Minimum of one year of direct sales experience required

Supervisory Responsibilities

• None.

Travel

• Extensive daily driving within assigned territory
• Occasional overnight travel
• Valid state issued Driver’s License required

Physical Requirements

• This position involves extended periods in a stationary position; additionally, occasional movement inside the office to access office machinery, file cabinets, etc.
• Regular communication with customers and colleagues; must be able to exchange accurate information
• Frequent standing, walking, and occasional bending, kneeling, and reaching
• Occasionally moves or transports items weighing up to 40 lbs. as necessary
• Requires use of visual and auditory senses for environmental awareness and safe work execution

Work Environment

• Primarily field-based with frequent use of company vehicle for customer visits
• Frequently works outdoors with exposure to varying weather conditions, noise, dust, and automotive shop environments
• Frequently works at a fast pace with unscheduled interruptions

Disclaimer

Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.