After-Hours Veterinary Practice Manager — Lead & Elevate Care

UrgentVet - Warren; Warren (MI); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health care plan

401k match

Generous PTO

Parental leave

Job summary

UrgentVet is seeking an experienced Veterinary Practice Manager to lead our Warren, MI urgent-care team. You will oversee daily operations, coordinate after-hours care, and ensure exceptional client and patient service.

The role emphasizes people leadership, culture development, efficiency, growth, and financial stability, with close collaboration to veterinarians and the Regional Director of Operations. On-site presence is required, with a schedule that includes evenings and weekends.

Qualifications

• Veterinary practice management experience preferred.
• People-management and team leadership experience required.
• Comfort working alongside veterinarians and clinical staff.
• Strong communication and customer-service focus.
• Ability to foster an inclusive, collaborative workplace.

Responsibilities

• Lead and oversee day-to-day hospital operations and after-hours care delivery.
• Foster a positive work culture, staff engagement, and operational efficiency.
• Collaborate with veterinarians to ensure high-quality patient care and workflow.
• Engage with referring veterinarians and local businesses to strengthen the brand.

Skills

Emotional intelligence

Leadership

Team building

Communication

Conflict resolution

Client service

People management

Tools

Cloud-based EMR

Digital x-ray

IDEXX in-house lab

Job description

UrgentVet is seeking an experienced Veterinary Practice Manager to lead our Warren, MI urgent-care team. You will oversee daily operations, coordinate after-hours care, and ensure exceptional client and patient service.

The role emphasizes people leadership, culture development, efficiency, growth, and financial stability, with close collaboration to veterinarians and the Regional Director of Operations. On-site presence is required, with a schedule that includes evenings and weekends.