AFP Infrastructure Technician

AFPC American Fidelity Property Company; United States; On-site; USD 50,000 - 80,000; Full time

Job summary

AFPC American Fidelity Property Company seeks an Infrastructure Technician to implement, maintain, and troubleshoot video and access control systems, ensuring authorized personnel access. You may work in corporate, government, or healthcare environments to strengthen physical and cyber security of assets.

Role emphasizes installing, servicing security hardware/software, and training end-users, with requirements for licenses/certifications and ability to pass background checks.

Qualifications

• Experience with access control systems and security technologies.
• Proficiency in troubleshooting hardware and software issues.
• Strong understanding of networking.
• Certifications in video/security systems, updated annually.
• Excellent problem-solving skills.
• Familiarity with building codes and regulations related to security, including applicable license requirements.
• Strong communication and customer service skills.
• Ability to work independently and as part of a team.
• Experience in training and supporting end-users.
• High school diploma or equivalent; technical training preferred.

Responsibilities

• Maintain and troubleshoot access control and video surveillance systems.
• Install and service security hardware and software.
• Assist with ensuring compliance with building codes and licensing requirements.
• Provide end-user training and support for security systems.
• Collaborate with team and customers to resolve security concerns.

Skills

Access control systems

Security technologies

Networking

Troubleshooting hardware

Troubleshooting software

Problem-solving

Reading technical drawings

Team collaboration

End-user training

Driver’s license

Education

High School Diploma or GED

Tools

Video surveillance software

Job description

As an Infrastructure Technician, you will be at the forefront of implementing, maintaining, and troubleshooting sophisticated video and access control systems that ensure only authorized personnel gain entry to specific areas or information. Whether you work in a corporate environment, government facility, or healthcare institution, your expertise will be instrumental in fortifying the physical and cyber barriers that protect critical assets.

• Access Control
• Video Surveillance
• Hardware and Software

Education and Licenses

High School Diploma or GED Obtain and Maintain Department of Labor Occupational License related to Access Control, Video Surveillance and Fire/Life Safety Systems.

Technical Skills and Requirements

• Experience with access control systems and security technologies
• Proficiency in troubleshooting hardware and software issues
• Strong understanding of networking
• Certifications in video/security systems, updated annually
• Excellent problem-solving skills
• Familiarity with building codes and regulations related to security, including applicable license requirements
• Strong communication and customer service skills
• Ability to work independently and as part of a team
• Experience in training and supporting end-users
• High school diploma or equivalent; technical training preferred
• Basic understanding of electrical and electronic principles
• Proficiency in using tools and equipment related to job requirements
• Capability to read and interpret technical drawings and manuals
• Valid driver’s license for on-site visits and installations
• Ability to pass a background check and security clearance
• Strong attention to detail
• Physical ability to lift and install heavy equipment
• Good time management and organizational skills
• Willingness to work flexible hours, including evenings and weekends if necessary

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American Fidelity is a certified Great Place to Work for All! No matter where you work in the organization, you have a chance to make a difference. Our culture focuses on helping Colleagues to be their best! We work hard to make a difference to our Customers and community, focus on teamwork and collaboration and always offer a different perspective - a different opinion. We want to meet you! American Fidelity specializes in the education, public sector, automotive and healthcare industries with products like group and individual life, health and annuity services as well as other financial security products and services. We’re focused on offering a different opinion to our Customers – making things easier for them by providing benefits administration and education. For our policyholders, we help provide financial security through our benefit offerings, which provide coverage for some of life’s worst events – cancer, accidents, critical illnesses, death and more – and for some of life’s best – childbirth, retirement and more.