Affordable Housing Community Manager

Asset Living; West Covina (CA); On-site; USD 31,684 - 33,062; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with employer matching

Bonuses

Paid holidays

Paid sick days

Job summary

Asset Living is seeking a Community Manager in West Covina, CA to oversee all operations of a housing community under the supervision of the Regional Manager, including leasing, maintenance, finances, administration, and risk management. This on-site role requires leadership, ensuring compliance with company policies, safety, fair housing guidelines, and liability requirements.

Preferred qualifications include experience with affordable housing programs and related accreditations, plus on-site

Qualifications

• High School Diploma or equivalent; Bachelor’s degree preferred or four-year industry experience.
• CAM or ARM certification preferred.
• Proficiency with on-site software and basic computer skills.
• Knowledge of Fair Housing Laws and OSHA requirements.

Responsibilities

• Personnel management: screen, hire, train, coach, and develop on-site staff.
• Attendance: regular/daily on-site presence required.
• Scheduling: create weekly/daily staff schedules and assignments.
• Performance management: address performance issues with documentation, communication with supervisor/HR, and, if necessary, termination.
• Leadership: promote staff harmony, quality performance, and adherence to company policies.
• Financial management: achieve optimal net operating income through cost control, revenue and leasing improvement; develop yearly operating budgets; ensure rent collection, expense reconciliation, and vendor coding.
• Strategic leasing management: develop yearly marketing plans, implement marketing strategies and systems, manage lease signing processes, and reporting.
• Resident relations: handle resident complaints and retention programs, manage move-in processes.
• Administrative & maintenance management: reporting, inspections, and overseeing maintenance and rehab activities.

Skills

Affordable housing programs experience

Staff supervision

Education

High School Diploma or Equivalent

Bachelor’s degree or four-year industry experience

CAM or ARM certification preferred

Fair Housing Laws knowledge

OSHA requirements knowledge

Job description

Company Overview

Asset Living is a third‑party management firm founded in 1986, dedicated to fostering thriving communities nationwide. With decades of experience, we partner with property owners to deliver exceptional value across multifamily, single‑family rentals, affordable housing, build‑to‑rent, active adult, and student housing divisions. Our diverse team embraces innovation, collaboration, and continuous improvement, earning recognition as one of the nation’s best places to work and a trusted partner in real estate.

Community Manager

The Community Manager oversees all operations of a housing community under the supervision of the Regional Manager. Responsibilities include managing personnel, leasing, maintenance, financial operations, administration, and risk management. The role requires on‑site leadership, ensuring compliance with company policies, safety, fair housing guidelines, and liability requirements.

Preferred Qualifications

• Minimum of 2 years’ experience with affordable housing programs (e.g., LIHTC, HUD Section 8, Section 236, PRAC, 811 PRA, USDA Rural Development, HCD, HOME Funds and Bonds).
• Affordable Housing Accreditation (HCCP, HCP‑E, COS, BOS, TCS, CPO) or related designations preferred but not required.

Essential Duties & Responsibilities

• Personnel Management: screen, hire, train, coach, and develop on‑site staff; enforce staff compliance and provide ongoing training and coaching.
• Attendance: regular/daily on‑site presence required.
• Scheduling: create weekly/daily staff schedules and assignments.
• Performance Management: address performance issues with documentation, communication with supervisor/HR, and, if necessary, termination.
• Leadership: promote staff harmony, quality performance, and adherence to company policies.
• Financial Management: achieve optimal net operating income through effective cost control, revenue and leasing improvement; develop yearly operating budgets; ensure accurate and timely rent collection, expense reconciliation, and vendor invoice coding.
• Strategic Leasing Management: develop yearly marketing plans, implement marketing strategies and systems, manage lease signing processes, and maintain accurate reporting.
• Resident Relations: handle resident complaints and requests, implement resident retention programs, and manage resident move‑in processes.
• Administrative & Maintenance Management: ensure accurate reporting, lead emergency response teams, monitor maintenance requests, maintain property appearance through inspections and tours, manage resource planning and procurement, and oversee maintenance, construction, and rehabilitation activities.

Education / Experience

• High School Diploma or Equivalent; Bachelor’s degree preferred or four‑year industry experience; alternatively, one to two years of related experience and/or training.
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.
• Proficiency with on‑site software functions and basic computer skills required.
• Knowledge of Fair Housing Laws and OSHA requirements.

Physical Requirements

• Regular standing, hand use, reaching, talking, walking, sitting; occasional stooping, kneeling, crouching, or crawling; lifting up to 25 pounds.
• Reasonable accommodations may be provided for individuals with disabilities.

License / Equipment

• Reliable transportation required due to on‑call emergency responsibilities.

Benefits and Compensation

Salary Range: $23–$24 per hour.

Benefits include medical, dental, vision, life, accidental, and disability insurance, 401(k) with employer matching, commission and performance bonuses (when applicable), paid sick days, and company holidays.

This job description is a guide of expected duties, not exhaustive. Duties may be modified or expanded at any time by supervisory request. The role is safety‑sensitive and subject to additional compliance requirements.