Aesthetic Medical Assistant

SkinSpirit; Palo Alto (CA); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Employee discounts

Paid holidays

401k with company match

Medical, Vision, Dental insurance

Job summary

SkinSpirit is hiring an Aesthetic Medical Assistant in Palo Alto to act as a liaison between front office and providers. The role focuses on back-office support, patient intake, treatment prep, and clinic operations under the clinic manager.

Responsibilities include preparing rooms, assisting providers, managing supplies, and helping with rebooking and product sales. Evening and weekend availability is required.

Qualifications

• High School Diploma or GED required.
• Experience as Medical Assistant preferred.
• 1+ years in customer or sales roles; aesthetic setting a plus.
• Strong communication with clients and staff.
• Ability to multitask and stay flexible with business needs.
• Proficiency with email and Word.
• Evening and weekend availability.

Responsibilities

• Provide exceptional service to clients and team.
• Support aesthetic specialists with patient intake and treatment prep.
• Prepare equipment and examination rooms; clean instruments.
• Manage inventory of medical supplies and stock exam rooms.
• Attend monthly trainings and meetings.
• Assist with product sales and rebooking.

Skills

Customer service

Communication

Multitasking

Teamwork

Flexible scheduling

Education

High School Diploma or GED

Job description

Aesthetic Medical Assistant

Department: Medical

Employment Type: Full Time

Location: Palo Alto

Compensation: $24.00 - $30.00 / hour

Description

Celebrating 20+ years of excellence, SkinSpirit is a top destination for aesthetic skincare and body-with over 55 locations nationwide. Our highly trained experts are the best in the industry-renowned for personalized service deliver safe, effective, medically-proven treatments and optimal results. SkinSpirit is here to ensure you find joy in your skincare journey and happiness in the results you're looking for.

We thrive in a people-first culture with an authentic emphasis on wellbeing. As we grow, we reinforce the integrity of our unique culture by leading with love and an unparalleled passion for what we do. We offer world‑class training and education. And as industry leaders we're always innovation‑bringing stat-of-the-art equipment and services to our clinics. Join the SkinSpirit experience!

The Aesthetic Medical Assistant - Support will act as liaison between front office and provider for ensuring timely and orderly client flow. This role will be responsible for back‑office functions including client preparation, support of health care providers and clinic operations in a manager that promotes quality client care. The MA will report to the clinic manager, who will help determine provider support assignments to maximize clinic productivity. This role also includes assisting with rebooking and product sales to further enhance operational efficiency.

What You Will Do

• Provide exceptional service to our clients and team
• Support our Aesthetic specialists with patient intake and treatment prep and pre and post care
• Prepare equipment and examination rooms, and clean instruments
• Manage inventory of medical supplies and equip exam rooms with appropriate supplies
• Attend monthly trainings and meetings
• Knowledge of medical grade skincare products and services
• Assist with other duties as assigned
• Travel may be required to our other locations for training
• Ensure all charting and consents are completed
• Assist with social media content as directed by either clinic manager or provider
• Product sales
• Rebook appointments in the room

What You Will Bring

Skills, Knowledge & Expertise

• High School Diploma or GED
• Previous work experience as Medical Assistant
• 1+ years of customer or sales experience required; experience in an aesthetic setting preferred
• Ability to communicate clearly and effectively with clients, peers and manager in a friendly and courteous manner
• Ability to multi‑task while being attentive to clients and remaining flexible to the needs of the business
• Ability to work as part of a team and take initiative independent of direct supervision
• Proficient with email and Word
• Availability to work evenings and weekends

Physical Requirements

• Prolonged periods of:
  • Standing, bending or stooping
  • Use of hands and arms to touch, handle, feel or control things including but not limited to tools, objects and/or controls
  • Reaching with hands and arms
  • Repeating of same movements
  • Talking and hearing
• Occasional periods of:
  • Sitting, crawling, kneeling, climbing or balancing
  • Pushing/Pulling heavy objects and/or machinery

Benefits

We offer a competitive benefits package which includes generous employee discounts, Friends & Family discounts and a beautiful working environment with a stellar team. We also offer paid holidays and a 401k plan with a company match program. For full-time employees (24+ hours) we offer Medical, Vision, and Dental insurance.

Notices for Applicants

Notice at Collection

Privacy Policy for California Residents

SkinSpirit participates in E-Verify; To learn more please visit E-Verify.gov - Employee Rights and Responsibilities

SkinSpirit is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We seek to hire on the basis of merit, competence, performance, and business needs.